Working Feedback

True Dentistry

177 Chorley New Road, Bolton, BL1 4QZ

Excellent rating from 768 reviews

5 out of 5 stars

900 total reviews

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Latest Reviews by Working Feedback

A great experience

5 out of 5 stars
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As usual, a great experience - I feel totally at ease, relaxing surroundings, friendly dental nurse and a dentist who creates a trusting relationship. I have complete confidence in the care that I receive.

— Martine B

Verified review (1848202) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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My first visit and was very impressed.
nigel

— Nigel Bayliss

T136839 Review left 2 years ago
This review complies with Google's policies.

An excellent treatment

5 out of 5 stars
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I saw Tracey yesterday for my usual periodontal treatment and as always; it was an excellent treatment. Tracey treats the person as well as the teeth and gums. She makes one really comfortable and at ease during the treatment and advises how best to look after one’s teeth and offers advice where needed. Tracey has treated me for many years and every treatment has been excellent. I would not like or want anybody else to care for my teeth. Not only is she excellent at her job, she has a very uplifting, bright and caring nature and one walks out happier than when one walks in. I just hope she never leaves or gives up anytime soon.

— Carol C

Verified review (1845320) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent care

5 out of 5 stars
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Excellent care. I feel valued as long-standing customer and my teeth stay good as a result.

— Barbara G

Verified review (1833692) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist Visit

5 out of 5 stars
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I visited Tracy on a 3 month check, she gave me good news that my cleaning regime was working, she gave me great encouragement and I look forward to my next visit.

— Charles R

Verified review (1832681) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Highly recommend

5 out of 5 stars
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Fantastic friendly staff. I am kept very well informed of how my teeth and my gums are doing. Would highly recommend.

— Anonymous

Verified review (1832338) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

So pleasant

5 out of 5 stars
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I had a 90-minute appointment whilst problems from the past were solved with just two injections to numb. They were painless and effective. This may sound over the top but I left with annoying issues solved and feeling truly treasured due to the entire practice being so pleasant. If you worry about the dentist this is your place. Mr Morar is kind and keeps the practice organised.

— Rebecca H

Verified review (1831851) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very calm and courteous

5 out of 5 stars
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Amazing service as always. Everything explained before procedure commenced and no rush to leave after extraction.
Very calm and courteous staff and would have no hesitation in recommending the team.

— Anonymous

Verified review (1829877) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Investigation of jaw pain

5 out of 5 stars
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Thorough and comprehensive, treated with sensitivity.

— Adrienne S

Verified review (1827347) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Absolutely outstanding

5 out of 5 stars
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As always my experience with True Dentistry was absolutely outstanding. It’s more like visiting friends than going to the dentist. Everyone is so friendly and extremely professional. I’m already looking forward to my next visit in February.

— Philip W

Verified review (1819575) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service as usual.

— Sandra S

Verified review (1819349) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Other

I was very impressed

5 out of 5 stars
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I had a hygiene cleaning session with Tracey and I was very impressed with the thorough cleaning and felt afterwards what a worthwhile session - as I had been neglecting visits in recent times.

— Ann C

Verified review (1818532) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of True Dentistry? (tap on a rating) 5 out of 5 stars

Excellent treatment

5 out of 5 stars
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Excellent treatment and care today.

— Anonymous

Verified review (1816730) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Everything went well

5 out of 5 stars
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There was no problem on this visit. Everything went well.

— Robert C

Verified review (1813342) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

True Dentistry

4 out of 5 stars
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Good.

— Anonymous

Verified review (1811249) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Professional

Excellent treatment

5 out of 5 stars
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Excellent treatment by Tracy as usual, very friendly and courteous.

— Anonymous

Verified review (1805037) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent as always

5 out of 5 stars
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Excellent as always.

— Barry B

Verified review (1803179) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Amazing, amiable service from the dentist to the receptionist. A lovely relaxed atmosphere where all the staff communicate thoughtfully and professionally. A wonderful experience.....did I really say that about a dentist!!??!!

— Jane Rogers

T126721 Review left 2 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Hazel Lord

T124787 Review left 2 years ago
This review complies with Google's policies.

Gone the extra mile

5 out of 5 stars
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Today we attended our appointments at True Dentistry. Mayank and the staff members are all so friendly. Mayank has gone the extra mile to help me with an issue with sore gums. He has been very caring and diligent in each appointment and now we are seeing improvements. It looks like it's a reaction to Sodium Laurel Sulphate. I highly recommend Mayank and Tracey his hygienist. I actually enjoy going to the dentist here.

— Anonymous

Verified review (1791269) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient