Working Feedback

True Dentistry

177 Chorley New Road, Bolton, BL1 4QZ

Excellent rating from 768 reviews

5 out of 5 stars

900 total reviews

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Latest Reviews by Working Feedback

Another great experience

5 out of 5 stars
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Another great experience at True Dentistry. Both Tracy and Mayank are true professionals who always make one feel at ease and who present themselves in such a friendly manner. Also must mention Angie on reception who is so welcoming and friendly.
Can't recommend this practice highly enough.

— Anonymous

Verified review (1639180) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist

5 out of 5 stars
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Excellent as always.

— Anonymous

Verified review (1637692) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service. Professional and friendly and very knowledgeable and helpful. Very welcoming.

— Anonymous

Verified review (1637355) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist

5 out of 5 stars
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As always Tracy did a marvelous job of checking my teeth and gums as I have a gum problem, cleaning them and gave advice on how to take care of them. As always, there was a very friendly atmosphere in the surgery and lots of help given. Felt a lot better after the treatment as always.

— Anonymous

Verified review (1635814) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Another Outstanding Visit to True Dentistry

5 out of 5 stars
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I have been a patient at True Dentistry for more years than I can remember. Care is a watchword here as are friendliness and professionalism.
I enjoy going to the dentists.
During COVID times they ensured rigorous patient safety without making it onerous for their patients.
Just a wonderful, friendly, encouraging experience. I could think of nothing to make it better, but probably they will.

— Philip W

Verified review (1634551) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Knowledgeable, caring and helpful

5 out of 5 stars
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Appts with both Hygienist and Dentist were extremely thorough. All staff at the Practice are highly knowledgeable, caring and helpful.

— Barbara P

Verified review (1634342) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

5 star treatment

5 out of 5 stars
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I have been with True Dentistry for over 7 years now, and in all that time, I can honestly say I have received nothing but 5 star treatment. Everyone from the hygienist (Cian on this occasion, but Tracy too) to the dentist (Mayank), the assistants and the lovely Angela give 100%, making me feel special, comfortable and secure. I could not ask for any more from them, and would recommend them time and time and again. I will never want or need another dental practice. Thank you so much, for this time, for every time in the past and every time to come.

— Grant K

Verified review (1633781) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

New patient experience

5 out of 5 stars
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I have recently had my first appointment having relocated to the area and was unable to find an nhs dentist. I looked at the cqc reports and google reviews for local practices and chose True Dentistry. My email enquiry was replied to promptly and reception were helpful and lovely on the phone. I went for my first appointment and was made to feel very comfortable and relaxed during the consultation. They were thorough, friendly and explained everything to me as we went along. Reception were welcoming and helpful both before and after my appointment. I’m really pleased with my experience and will be returning to utilise their hygienist, very happy so far.

— Anonymous

Verified review (1633520) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Can’t fault the place

5 out of 5 stars
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Excellent service as always, everything explained and carried out accordingly.
Can’t fault the place.

— Shirley E

Verified review (1633413) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Highly recommend this dental practice

5 out of 5 stars
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Thank you for seeing me and my Husband for our dental reviews and our hygienist visits.
Always a pleasure, we would highly recommend this dental practice.

— Anonymous

Verified review (1633315) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Crown replacement

5 out of 5 stars
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Very pleasant experience from start to finish. Very quick appointment offered, text confirmation and practice information received regarding new relaxed covid procedures. Had my crown replaced professionally and Mayank even made time for a laugh with me. Nothing is too much trouble. Fabulous coffee available in very pleasant waiting room. I have recommended my best friend - need I say more!

— Barbara G

Verified review (1633250) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lovely and extremely helpful

5 out of 5 stars
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I’m always extremely satisfied with everything concerning my appointments!
All staff are always professional, lovely and extremely helpful with any concerns you may have!
True dentistry has been my dentist for years and shall continue to be.

— Lisa G

Verified review (1633125) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

All staff have been amazing

5 out of 5 stars
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All staff have been amazing from start to finish, they have reassured me all the way through without judgement, definitely recommend.

— Kiera B

Verified review (1632423) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent service, staff all very helpful and friendly

— Angela Stephens

T78599 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Dumitru Gheorghe

T78464 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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The nicest dentist I've ever had! My family use True Dentistry too and we cannot recommend highly enough!

— N 9

T78308 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Had an emergency extraction on my Wisdom tooth and the whole process put me at ease from reception, to the dentist , who was great throughout and assistant the procedure was faultless. 1 week on I can now drink and eat whatever I want something I’ve not been able to do for a long time. Highly highly recommend and have already done so to friends and family. Keep up the great work!

— Daniel Warburton

T78117 Review left 3 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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For several reasons I needed to find a new dentist in Bolton and was cautious about which practice might fit my requirements of having a skilled and approachable dentist, plus a friendly team of staff. The bonus would be to park free of charge in nearby streets. All these boxes were ticked. I am very happy with True Dentistry and can recommend them.

— barbara mumford

T77940 Review left 3 years ago
This review complies with Google's policies.

As always an excellent experience

5 out of 5 stars
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As always an excellent experience and thorough treatment by Tracy who is most personable, professional and skilled in her patient engagement and the dental procedures she performs. She takes utmost care of me as a patient from my arrival at the practice to completion of the treatment and her kind ongoing advice for looking after my teeth between appointments. I am also always made most welcome by the reception staff. Many thanks.

— Anonymous

Verified review (1629711) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

True Dentistry

5 out of 5 stars
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Efficient, excellent service.

— Anonymous

Verified review (1628730) Review left 3 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient