Working Feedback

True Dentistry

177 Chorley New Road, Bolton, BL1 4QZ

Excellent rating from 768 reviews

5 out of 5 stars

900 total reviews

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Latest Reviews by Working Feedback

Wonderful service

5 out of 5 stars
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True gentleman, wonderful service.

— Rita W

Verified review (1609378) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of True Dentistry? (tap on a rating) 5 out of 5 stars

True Dentistry

5 out of 5 stars
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I’d not been to see my dentist for 31 months due to Covid but finally went today (May 27th) to have a filling which was recommended 3 years ago. I saw a different hygienist to who I usually see who gave my teeth a good clean. Then I saw Mike who did an excellent job with my long awaited filling. I have been visiting this dental practice for many years, nearly 50 years in fact; not the same dentist of course!

— Adrian S

Verified review (1609268) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always pleasant

5 out of 5 stars
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Always pleasant and efficient!

— Phillip A

Verified review (1607251) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very professional staff, thorough explanation of the issue and very keen to explain all options available. Highly recommended

— Enzo Imerti

T71688 Review left 4 years ago
This review complies with Google's policies.

Pleasant and helpful people

5 out of 5 stars
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Couldn't wish for more pleasant and helpful people.

— Patsy S

Verified review (1606572) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Sofiah Talati

T71097 Review left 4 years ago
This review complies with Google's policies.

All staff were extremely attentive

5 out of 5 stars
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Very positive and friendly experience. All staff were extremely attentive and ensured I was taken care of.

— Qais M

Verified review (1605733) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I always receive excellent service from True Dentistry. They listen to my concerns and requests and give professional advice and options. I never feel I am getting services I don't need nor do I feel I am ever rushed into making decisions about my treatment.

— Caroline Farrar

T70834 Review left 4 years ago
This review complies with Google's policies.

Excellent as always

5 out of 5 stars
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Excellent as always.

— Anonymous

Verified review (1604727) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Really pleased

5 out of 5 stars
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Really pleased with the service from True Dentistry.

— Robert E

Verified review (1604679) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

4 out of 5 stars
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I am always pleased with my treatment but am disappointed that I cannot get my usual 3 monthly appointment with the hygienist for over four months and also have trouble linking one of them with my 6 monthly check-up. Do I need to make these appointments for the whole year?

— Eileen B

Verified review (1604369) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 1 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Informative and professional

5 out of 5 stars
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Very welcoming, helpful, informative and professional, thanks very much.

— Abdullah T

Verified review (1602882) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of True Dentistry? (tap on a rating) 5 out of 5 stars

Review from Google

5 out of 5 stars
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Highly recommended even if you have to travel from far. Their work talks. Its took dentist 2 minutes to get me out of incredible pain. Where everyone else either refuse my treatment or said it needed surgery in gums etc. This Dentist is very professional and his confidence speak his work. No waiting time for weeks. Staff is so good. My lots of prayers for him and wish him lots of success for future.

— Hira Bukhari

T69930 Review left 4 years ago
This review complies with Google's policies.

Excellent

5 out of 5 stars
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Excellent.

— Anonymous

Verified review (1600926) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professionally and quickly

5 out of 5 stars
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Work carried out professionally and quickly with the required results.

— Anonymous

Verified review (1600686) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

True Dentistry

5 out of 5 stars
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I would recommend the practice.

— Berni S

Verified review (1600664) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always friendly

5 out of 5 stars
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As much as I do not like going to the dentist, Mayak and the team are always friendly and make you feel at ease.
Certainly have my confidence back in attending appointments.

— Pamela S

Verified review (1600068) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always received good service

5 out of 5 stars
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I’ve been a patient at this practice for many years and have always received good service from all the staff. Highly recommended.

— Georgina R

Verified review (1599345) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great Service, reliable dental care by efficient and friendly team.

5 out of 5 stars
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I am quite a nervous dental patient but the care at true dentistry is always patient focused.
Dr Morar is competent and puts the patient first. Highly recommend.

— Anonymous

Verified review (1598954) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I recently moved house from Milton Keynes to my home town and needed to find a new dentist. I decided to try True Dentistry after checking their Google reviews and facilities.

From the start all the staff have been professional and have provided me with excellent service.

A couple of days after my initial assessment I saw Cian the hygienist who was brilliant.

I had a broken tooth so needed a crown fitted. Mayank and the nurses were very patient and attentive throughout the procedure and Mayank always checked if I was in pain before continuing.

I have joined their dental plan that includes all appointments going forward.

Also, parking has never been a problem because they have their own car park.

Update on 23rd September 2022 - Saw Cian and Mayank for my 6 monthly hygiene and check-up and as stated before a very good experience. Fortunately I don't require any treatment right now but Mayank has pointed out some potential future issues so we'll review them at my next check-up appointment. Cian was very complimentary which is always great!

Update on 10th January 2023 - Saw Cian for my 3 monthly hygiene appointment on Friday 6th January. Cian takes great care to make sure I am comfortable with the procedure and as usual was very complimentary.

Update on 30th May 2023 - Saw Mayank for two new crowns for one canine tooth and the adjacent upper front tooth. The old ones had surface cracks and were potentially in danger of failing, so bit the bullet and had them replaced. Mayank did a super job from start to finish.

Update on 21st May 2023 - Saw Tracy Smith for my 3 monthly hygiene appointment. Tracy was very thorough checking and cleaning my teeth and provided good advice on how I should be looking after them myself!

Update on 18th October 2023 - Saw Tracy for my hygiene appointment. Then I saw Mayank for my 6 monthly checkup. Booked in for another crown, where a veneer from 2010 had fallen out. Great service provided by the whole team.

Update on 26th January 2024 - Saw Tracy for my 3 monthly hygiene appointment.

Update on 26th April 2024 - Saw Tracy for my 3 monthly hygiene appointment and then I saw Mayank for my 6 monthly checkup. Great service provided by the whole team.

Update on 26th July 2024 - Saw Tracy for my 3 monthly hygiene appointment.

Update on 25th October 2024 - Saw Tracy for my 3 monthly hygiene appointment and then I saw Mayank for my 6 monthly checkup. Great service provided by the whole team.

Update on 24th January 2025 - Saw Tracy for my 3 monthly hygiene appointment.

— Howard Marsh

T67976 Review left 4 years ago
This review complies with Google's policies.