Working Feedback

True Dentistry

177 Chorley New Road, Bolton, BL1 4QZ

Excellent rating from 768 reviews

5 out of 5 stars

900 total reviews

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Latest Reviews by Working Feedback

Excellent professional service

5 out of 5 stars
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Excellent professional service at all times. Very happy with the treatment and advice provided.

— Helen M

Verified review (1565336) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Covid secure

5 out of 5 stars
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Well organised entry/exit system. Covid secure. Friendly, professional staff. Not rushed. Treatment plans thoroughly explained with opportunity to ask questions.

— Anonymous

Verified review (1564832) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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The initial consultation was thorough and friendly. The practice is welcoming and has all the measures in place to feel Covid safe! I am glad to now be a patient of the practice.

— Georgette Thomas

T52915 Review left 4 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Well informed treatment plan and relaxing atmosphere. Would highly recommend.

— Daniel Westwell

T52897 Review left 4 years ago
This review complies with Google's policies.

True Dentistry

5 out of 5 stars
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Excellent as always.

— Deb F

Verified review (1563925) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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As I have become used to , today was a professional caring visit to True Dentistry

— Ann Davies

T52614 Review left 4 years ago
This review complies with Google's policies.

A satisfactory outcome

4 out of 5 stars
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A satisfactory outcome. It was possible to refit the crown that had come out. Work done quickly and efficiently.

— Jacqueline C

Verified review (1563600) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always a pleasure

5 out of 5 stars
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My recent appointment with Hygienist. Always a pleasure.

— Anonymous

Verified review (1563590) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent Service

5 out of 5 stars
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I am a regular client of True Dentistry. I can honestly say all aspects of the service is excellent from treatment to every member of staff. Highly recommended.

— Barbara R

Verified review (1563441) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My experience

5 out of 5 stars
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Tracy’s compassion for her client.

— Anonymous

Verified review (1563383) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of True Dentistry? (tap on a rating) 5 out of 5 stars

Hygienist

5 out of 5 stars
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Always excellent.

— Anonymous

Verified review (1563129) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Initial Appointment

5 out of 5 stars
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True Dentistry had been recommended to me after I asked on social media for a dentist who would be good for a very nervous patient! I hadn't visited the dentist in 7 years due to my phobia. True Dentistry couldn't have been any more amazing from communication all the way through to my appointment. A full explanation of the process was given, a break down of costs was explained, I was able to see what work needed doing and they were extremely patient and understanding. They also let my partner into my appointment which I very much needed on the day.
I would highly recommend True Dentistry.

— Heather H

Verified review (1561547) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A thoroughly pleasant experience

5 out of 5 stars
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A thoroughly pleasant experience. As always Mayank was professional and gave advice which will be acted upon. Thank you.

— Anonymous

Verified review (1561433) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Another great appointment

5 out of 5 stars
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Another great appointment with Tracy. Extremely thorough and professional service with great advice.

— Ben S

Verified review (1561099) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The hygienist was super friendly

5 out of 5 stars
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The hygienist was super friendly and funny, which I'm glad as its my first time.

— Anonymous

Verified review (1559964) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

True Dentistry

5 out of 5 stars
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Friendly staff and dentist and very very clean.

— Sandra F

Verified review (1558325) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of True Dentistry? (tap on a rating) 5 out of 5 stars

Recent experience

5 out of 5 stars
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Brilliant, thanks.

— Ian A

Verified review (1558313) Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of True Dentistry? (tap on a rating) 5 out of 5 stars

Initial Consultation App Followed by Tooth Extraction App.

5 out of 5 stars
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Dr Morar and Kirsty. Dream Team when it comes to dentistry.
From the initial call, consultation appointment and then the tooth extraction itself, the service was spot on. Incredibly friendly and reassuring. Given explanations then options (pros and cons for each one) regarding the tooth. From that I was able to choose the best option for me.
Hadn't been to the dentist for a while so wasn't sure what to expect. Anyone in the same boat then I would highly recommend this practice.
Overall, incredibly professional, informal and reassuring with a dash of humour too.

— Sean B

Verified review (1558046) Review left 4 years ago
This review was collected via online systems.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Excellent

5 out of 5 stars
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My treatment, care and respect has been excellent.

— Ann D

Verified review (1557867) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Very friendly and thorough

5 out of 5 stars
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Went very well, didn't have to wait long and everyone was very friendly and thorough.

— Rebecca U

Verified review (1556838) Review left 4 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private