Working Feedback

Northgate Dental Practice

5 Northgate, Cleckheaton, W Yorkshire, BD19 3HH

Excellent rating from 1914 reviews

5 out of 5 stars

+ 386 reviews from Google 2300 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Very nice and professional

5 out of 5 stars
workingfeedback logo
The dentist who saw me is very nice and professional. I would see her again without hesitation.
The receptionists are more polite and professional than those in the past.

— Anonymous

Verified review (1707562) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

1 out of 5 stars
workingfeedback logo
The dentist seemed to be advising treatment that was completely unnecessary....4 advisable not essential fillings and a mouth guard all of which were not advised by the previous dentist a few months before and completely unrelated to the problem that I had checked in with which needed no treatment. I decided to wait for a follow up appointment when my usual dentist returns to the practice.
The Reception staff were amazing and the score is not reflective of them as they were welcoming, polite and very accommodating.

— Jane S

Verified review (1707309) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very poor

Quick and friendly

5 out of 5 stars
workingfeedback logo
Quick and friendly.

— Anonymous

Verified review (1706538) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very helpful

5 out of 5 stars
workingfeedback logo
Dentist was very helpful and made me feel relaxed throughout the treatment.

— Richard J

Verified review (1706527) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Excellent

5 out of 5 stars
workingfeedback logo
Everyone I met was excellent.

— Clifford F

Verified review (1706513) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Amazing and lovely

5 out of 5 stars
workingfeedback logo
The dentist was amazing and lovely, she kept checking in on me and made it as comfortable as possible for me, she passed no judgement at all and gave great care. Everyone I interacted with was accommodating and friendly.

— Anonymous

Verified review (1706255) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very efficient service

5 out of 5 stars
workingfeedback logo
Very efficient service.

— Anonymous

Verified review (1706085) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Great dentist

5 out of 5 stars
workingfeedback logo
Appointment on time, friendly reception staff, great dentist!

— Anonymous

Verified review (1705951) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very helpful and pleasant

5 out of 5 stars
workingfeedback logo
Very helpful and pleasant.
Thank you for advice.

— Margaret D

Verified review (1705903) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

My experience

5 out of 5 stars
workingfeedback logo
No problems.

— Anonymous

Verified review (1705847) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Dentist puts me at ease

5 out of 5 stars
workingfeedback logo
Dont like dentist from younger self experience. I have the same dentist every time and she puts me at ease. She talks to me and tells me everything she's about to do

— Anonymous

Verified review (1705388) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Explained clearly and carefully

5 out of 5 stars
workingfeedback logo
Treatment options were explained clearly and carefully.

— Michael M

Verified review (1705312) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

An enjoyable experience

5 out of 5 stars
workingfeedback logo
They were on time, very quick and very pleasant. Overall an enjoyable experience.

— Janette H

Verified review (1705252) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Northgate Dental Practice

Good afternoon. Thank you for your feedback and I am glad your visit was a positive one. Kind regards, practice manager
Overall, how was your experience of our service? Very good

My experience

4 out of 5 stars
workingfeedback logo
I had trouble recently trying to find out the date of my son’s appointment and the older lady on reception was spouting client confidentiality. She was doing it again today to someone on the phone. We don’t want access to bank accounts just a date and time. What on earth can you do with a date and time ? Also I had to drive onto the surgery to speak about this as the phone was not being answered. Another patient today had called into the clinic as she could not get through on the phone either.

— Anonymous

Verified review (1705084) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Quick and efficient

5 out of 5 stars
workingfeedback logo
Quick and efficient service.

— Bryn P

Verified review (1704925) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Northgate Dental Practice

Good afternoon. Thank you for your feedback and I am glad your visit was a positive one. Kind regards, practice manager
Overall, how was your experience of our service? Very good

Northgate Dental Practice

5 out of 5 stars
workingfeedback logo
This person left a star rating but no comment.

— Anonymous

Verified review (1704509) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Superb receptionist

5 out of 5 stars
workingfeedback logo
The lady on reception, she was superb, very polite and professional.
The waiting area looks more welcoming than the previous all in all a pleasant change.

— Linda M

Verified review (1704404) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Northgate Dental Practice

Good afternoon. Thank you for your feedback and I am glad your visit was a positive one. I will pass this onto the team! Kind regards, practice manager
Overall, how was your experience of our service? Very good

My experience

5 out of 5 stars
workingfeedback logo
Friendly staff.

— Katie J

Verified review (1704355) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Everything was clearly explained

5 out of 5 stars
workingfeedback logo
Very well mannered receptionist and the dentist and dental hygienist were very friendly and made me feel at ease. Everything was clearly explained and helpful tips for going forward.

— Tony M

Verified review (1704271) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Cannot fault my appointment

5 out of 5 stars
workingfeedback logo
Cannot fault my appointment with the dentist, dental nurse or receptionists.
Thank you.

— Anonymous

Verified review (1703863) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good