Northgate Dental Practice

Very nice and professional

The dentist who saw me is very nice and professional. I would see her again without hesitation.
The receptionists are more polite and professional than those in the past.

— Anonymous

Verified review (1707562) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My experience

The dentist seemed to be advising treatment that was completely unnecessary....4 advisable not essential fillings and a mouth guard all of which were not advised by the previous dentist a few months before and completely unrelated to the problem that I had checked in with which needed no treatment. I decided to wait for a follow up appointment when my usual dentist returns to the practice.
The Reception staff were amazing and the score is not reflective of them as they were welcoming, polite and very accommodating.

— Jane S

Verified review (1707309) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very poor

Quick and friendly

Quick and friendly.

— Anonymous

Verified review (1706538) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very helpful

Dentist was very helpful and made me feel relaxed throughout the treatment.

— Richard J

Verified review (1706527) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Excellent

Everyone I met was excellent.

— Clifford F

Verified review (1706513) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Amazing and lovely

The dentist was amazing and lovely, she kept checking in on me and made it as comfortable as possible for me, she passed no judgement at all and gave great care. Everyone I interacted with was accommodating and friendly.

— Anonymous

Verified review (1706255) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very efficient service

Very efficient service.

— Anonymous

Verified review (1706085) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Great dentist

Appointment on time, friendly reception staff, great dentist!

— Anonymous

Verified review (1705951) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very helpful and pleasant

Very helpful and pleasant.
Thank you for advice.

— Margaret D

Verified review (1705903) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

My experience

No problems.

— Anonymous

Verified review (1705847) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Dentist puts me at ease

Dont like dentist from younger self experience. I have the same dentist every time and she puts me at ease. She talks to me and tells me everything she's about to do

— Anonymous

Verified review (1705388) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Explained clearly and carefully

Treatment options were explained clearly and carefully.

— Michael M

Verified review (1705312) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

An enjoyable experience

They were on time, very quick and very pleasant. Overall an enjoyable experience.

— Janette H

Verified review (1705252) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Northgate Dental Practice

Good afternoon. Thank you for your feedback and I am glad your visit was a positive one. Kind regards, practice manager

Overall, how was your experience of our service? Very good

My experience

I had trouble recently trying to find out the date of my son’s appointment and the older lady on reception was spouting client confidentiality. She was doing it again today to someone on the phone. We don’t want access to bank accounts just a date and time. What on earth can you do with a date and time ? Also I had to drive onto the surgery to speak about this as the phone was not being answered. Another patient today had called into the clinic as she could not get through on the phone either.

— Anonymous

Verified review (1705084) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Quick and efficient

Quick and efficient service.

— Bryn P

Verified review (1704925) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Northgate Dental Practice

Good afternoon. Thank you for your feedback and I am glad your visit was a positive one. Kind regards, practice manager

Overall, how was your experience of our service? Very good

Northgate Dental Practice

This person left a star rating but no comment.

— Anonymous

Verified review (1704509) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Superb receptionist

The lady on reception, she was superb, very polite and professional.
The waiting area looks more welcoming than the previous all in all a pleasant change.

— Linda M

Verified review (1704404) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Northgate Dental Practice

Good afternoon. Thank you for your feedback and I am glad your visit was a positive one. I will pass this onto the team! Kind regards, practice manager

Overall, how was your experience of our service? Very good

My experience

Friendly staff.

— Katie J

Verified review (1704355) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Everything was clearly explained

Very well mannered receptionist and the dentist and dental hygienist were very friendly and made me feel at ease. Everything was clearly explained and helpful tips for going forward.

— Tony M

Verified review (1704271) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Cannot fault my appointment

Cannot fault my appointment with the dentist, dental nurse or receptionists.
Thank you.

— Anonymous

Verified review (1703863) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good