T418510
Review left 1 week ago
This review complies with Google's policies.
Reply from Northgate Dental Practice
Thank you Thomas Williams for the brilliant 5-star review! We’re so pleased you’re happy with the care you received at Northgate Dental Practice - Cleckheaton.
Appointment
I found the dentist to be very friendly and engaging. She took time to look into my records to answer my questions.
This was in contrast to the contact I had from the receptionist. I found the receptionist to be stern and unhelpful.
I don’t feel comfortable documenting this, however if it will help other people’s initial experience with the practice, then it will have a positive outcome
Thank you
— Anonymous
Verified review (2432238)
Review left 4 days ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Was this service paid for privately, or on the NHS?
NHS
Northgate Dental Practice
Very good service from start to finish
— Anonymous
Verified review (2432123)
Review left 2 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
Easy check-in. Friendly, professional and polite. Feel relaxed when I visit.
— Rosalba Walisko
T417313
Review left 2 weeks ago
This review complies with Google's policies.
A painless, quick appointment
Had prep work for an overlay which involved reworking a deep filling - Alsiha did a great job making this a painless and relatively quick appointment
— Gavin M
Verified review (2431640)
Review left 2 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Explains treatments and opinions
The new male receptionist was great. Polite, pleasant, patient, helpful and engaging with all clients. My dentist, Jessica Nazareth, is always welcoming. Always explains treatments and opinions and lets you decide what you want to do. Never tries to persuade you or tell you what you need to do. She is excellent.
— Anonymous
Verified review (2431157)
Review left 2 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
My appointment
Always friendly and very professional.
— Linda M
Verified review (2428839)
Review left 2 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
Just finished my treatment, great service and friendly team can't fault them
— Samantha Richardson
T413684
Review left 2 weeks ago
This review complies with Google's policies.
Absolutely amazing
Absolutely amazing. I can’t begin to explain how grateful I am. Honestly the best dental appointment I’ve had in almost 50 years. Thank you
— Nicola F
Verified review (2428134)
Review left 2 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
Zeemal is an amazing Dentist ,very thorough and goes through various options with treatment, very happy .
— Adele Swinden
T413204
Review left 3 weeks ago
This review complies with Google's policies.
Gentle and kind
I'm very pleased with the work that was done. They were very good and gentle and kind
— Geraldine H
Verified review (2427425)
Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Friendly dentists
Friendly dentists, not too over run with appointment time
— Anonymous
Verified review (2427216)
Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Explained everything clearly
The dentist was very thorough and explained everything clearly.
— Anonymous
Verified review (2427000)
Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Lovely environment
The whole team were excellent as usual and the treatment second to none.
Lovely environment as well!
— Anonymous
Verified review (2426747)
Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
Having had my biannual check-up I can say it went well. I was seen to in a efficient & prompt manner. After my teeth inspection I had a teeth clean procedure this appeared more lengthy & thorough than previous visits which I was pleased about. Standards appear to be maintained if not raised somewhat.
— Nick Fenn
T412452
Review left 3 weeks ago
This review complies with Google's policies.
Painless and thorough treatment
Although I was slightly late, I was welcomed and put at ease that the appointment would still go ahead. Painless and thorough treatment. Very happy with the result.
— Paul T
Verified review (2426477)
Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
NHS
Review from Google
My rear molar filling had broken after many years of faithful service.I rang and the practice arranged a urgent appointment to see my dentist Farhana. The tooth was checked over redrilled and filled. Excellent can't fault the thorough professional service I received. Thank you
— john l
T412165
Review left 3 weeks ago
This review complies with Google's policies.
Satisfied
Didn’t have to wait too long before my appointment, satisfied with how I was treated.
— Anonymous
Verified review (2425701)
Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
Was this service paid for privately, or on the NHS?
N/A
Good treatment
The dentist always puts me at ease, good treatment and always tells you what she is going to do
— Anonymous
Verified review (2423728)
Review left 3 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
Appointment
Thank you kindly
— Anonymous
Verified review (2422874)
Review left 4 weeks ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS