Northgate Dental Practice

Wonderful

The dentist and her assistant were wonderful ( sorry I didn’t get her name)they both put me at ease it was an emergency appointment which I got with no bother.

— Jane D

Verified review (1773407) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very patient with me

The dentist I saw was very patient with me.

— Anonymous

Verified review (1773287) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Good

Lovely dentist

The dentist lady, lovely lady. Hope she still there when l go back in 6 months.

— Beryl D

Verified review (1773069) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very friendly!

The communication was amazing and all staff were very friendly!

— Saddaf A

Verified review (1772594) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Dentist is brilliant

Excellent. Lovely and friendly reception staff and my dentist is brilliant.

— Patricia T

Verified review (1771972) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Quick and efficient service

Quick and efficient service.

— Anonymous

Verified review (1771880) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Excellent communication and advice

Brilliant, professional service. Excellent communication and advice given by the friendly dentist and staff at every level.

— John W

Verified review (1771746) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Care and attention

The care and attention the dentist took plus all the helpful advice given.

— Mary W

Verified review (1771743) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Review from Google

This person left a star rating but no comment.

— Jennifer C Link

T120794 Review left 2 years ago
This review complies with Google's policies.

Very polite and helpful

The receptionist was very polite and helpful.

— Anonymous

Verified review (1771190) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Emergency appointment

How quick I got an emergency appointment.

— Daniel C

Verified review (1771017) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Patient care comes first

As always, patient care comes first. I ( along with most people ), do not like going to the dentist, but Northgate have always looked after me, keeping me calm and explaining what's going on at every stage of my treatment.

— Simon C

Verified review (1770920) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Very nice as always

Very nice as always.

— Paul B

Verified review (1770598) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Review from Google

Well run and very pleasant atmosphere. The staff are always attentive and efficient.

— Stephen Robinson

T120632 Review left 2 years ago
This review complies with Google's policies.

My experience

Appointment 9:15. Wasn’t called until 9:35. My time is as important as the dentists and no apology/explanation given.
Treatment was good. Was grateful that all treatment could be given there and then, without having to come back.

— Anonymous

Verified review (1770492) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Northgate Dental Practice

Good morning and thank you for your feedback. Firstly, I would like to apologise for the waiting time and with no explanation for this. Occasionally, we do have emergencies or more complex treatments and every patient is different, however, this is still no excuse for you not to be informed and something I will speak to my colleagues about. We are glad you are happy with the treatment received and thank you for taking the time to leave your feedback, without this, we are unable to improve our service. Kind regards, Practice Manager, Northgate Dental Practice

Overall, how was your experience of our service? Neither good nor poor

Took the time to explain everything

The dentist I saw was very pleasant and was very thorough and took the time to explain everything to me. So different from my experience six months ago when the gentleman locus I saw didn’t even put an instrument in my mouth, I felt like I was wasting his time just because my teeth aren’t perfect. But todays experience was very good and I told the lady same.

— Carol T

Verified review (1770485) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Northgate Dental Practice

They always explain what they are doing and are supportive about stopping smoking.

— Anonymous

Verified review (1770457) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Treats me with compassion

I am a very anxious patient at the dentist, knowing this my dentist treats me with compassion without under mining me. Everything is explained before actioned and I have the control to stop treatment at any time. This level of service gives me the confidence to go back, which is a milestone for me after over 30yrs of not attending a dentist. I cant praise them enough.

— Margaret H

Verified review (1770443) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Really nice and friendly

Everybody was really nice and friendly.

— Geraldine H

Verified review (1770378) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good

Northgate Dental Practice

That I was recognised and greeted by name on arrival.
Also as I'm unable to physically speak it was remembered and accommodated for.

— Jayne Y

Verified review (1770104) Review left 2 years ago
This review was collected via SMS feedback service.

Overall, how was your experience of our service? Very good