Excellant. Very good covid precautions well communicated to me before visit.
— Deborah L
Verified review (1512467)
Review left 6 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Anthony Giles gave me a scale and polish today, he was very gentle and i found it hard to find a dentist that is as gentle as he is. I highly rate him. The dental nurse also was highly professional.
— samantha leighton
T37751
Review left 6 years ago
This review complies with Google's policies.
Review from Google
Very attentive and caring dental practice. All staff are lovely and the current distancing measures make you feel very safe.
— Sherryn Gray
T37752
Review left 6 years ago
This review complies with Google's policies.
Hygienist appointment
Once inside, the service was excellent (thank you Adam). Unfortunately, the hygienist was running late and I spent 40 mins outside in miserable weather waiting to be called in. I do understand the difficulties of the ‘new normal‘ but some shelter outside or a system of texting people waiting in their cars if they have driven would be desirable.
— Anonymous
Verified review (1510294)
Review left 6 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Very thorough and kind
Antony was very thorough and kind, I really appreciated how he was with me. I felt relaxed and confident about making decisions about my dental treatment. Very impressive.
— Carol B
Verified review (1511341)
Review left 6 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Very happy with all aspects of care
Very happy with all aspects of care - especially the urgent appointment in early June ‘20 and recent follow up.
— Anonymous
Verified review (1511438)
Review left 6 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Recent appointment
Completion of a course of treatment all effected in a professional manner, with efficacy and patient discourse throughout. No concerns on my part regarding measures undertaken for CV 19 so that was considered a real bonus in view of my potential vulnerability. I can't rate my overall experience with all staff involved high enough!
— Richard T
Verified review (1510880)
Review left 6 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Yesterday had a filling in an upper back molar with Ants and Georgia.
I used to hate going to the dentist....but I almost look forward to it now. Couldn't understand a word that Ants and Georgia were saying to me but their body language sufficiently good to calm me and keep me informed as to what was going on. As usual Ants was a total Pro; my injection (I used to quiver just at the thought of these) was easy and painless and the filling is working perfectly today. Result. 10/10.
— Professor P
Verified review (1510873)
Review left 6 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Friendly, helpful
Despite all the restrictions I was greeted as I have been since I joined the practice 16 years ago, staff still friendly and helpful, practitioners still friendly and helpful and professional on every aspect of treatment and follow up treatment and requirements/advice. etc,.
Everyone at this practice really do care about every individual patient on their books, I'm always very early and witness how they treat other people, not just me!
th
— Roszala H
Verified review (1511406)
Review left 6 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
The Doctor Anthony Giles was so nice and gentle and kind, it's left deep impression on my daughter, when she had toothache asked me for making appoinment she mentioned Doctor Anthony Giles (she didn't remembered his name, but said that doctor gave her ballon after treatment last time ) and wished to see him for the treatment. then it came true, she was happy and felt good on the treatment. Thanks!
— rock wang
T31608
Review left 6 years ago
This review complies with Google's policies.
Review from Google
Always a great service - from clinical and admin staff. Thanks Ceri and team.
— Maxine Walter
T37753
Review left 6 years ago
This review complies with Google's policies.
Emergency appointment
When brushing my teeth last Friday my crown became detached leaving an exposed tooth. Expecting a long wait for repair, I was delighted when I was offered a same day appointment, where the issue was resolved.
I have been registered with Elgin Park for over thirty years and have always been delighted with the service received and have recommended it to many friends.
— Anonymous
Verified review (1510646)
Review left 6 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
I felt perfectly safe
The practice had every precaution in place and I felt perfectly safe whilst seeing the dentist.
— Anonymous
Verified review (1510722)
Review left 6 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Excellent
Excellent. I was really impressed with the trouble you have taken to continue to open safely, with well thought out procedures to keep both staff and patients as safe as is possible given the circumstances.
It was also a pleasure to see someone so happy in their work! Rachel was very positive and also humming away to the radio music. When "I'm so excited" came on I thought she was going to start dancing!
(But the care and advice she gave was also extremely sensible and helpful!).
— John O
Verified review (1510401)
Review left 6 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Elgin Park Dental Practice
Friendly and efficient.
— Anonymous
Verified review (1510402)
Review left 6 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
I felt very safe
I felt very safe coming back to the Dental Practice for the first time after lockdown.
— Anonymous
Verified review (1510469)
Review left 6 years ago
This review was collected via email feedback service.
Overall, how was your experience of this practice?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
I had my front tooth repaired by Zoe today! i am so pleased with the result, zoe took her time and made sure that i was happy with the outcome. she is friendly and highly professional and takes pride in her work. i recommend 1000 times.
— Mark Loftus
T37754
Review left 6 years ago
This review complies with Google's policies.
Review from Google
I have been seen by Anthony and I was very happy with his treatment, explaining what he was doing as the procedure went along, and thoroughly explaining at the end what happened and the potential outcomes after the procedure. I thought he was very friendly and reassuring. The other members of staff were also nice.
Happy with the covid-related measures the practice has taken too, and the PPE the staff were using.
— Lais Dias Ferreira
T37755
Review left 6 years ago
This review complies with Google's policies.
Review from Google
A lovely dental practice. The staff are meticulous, the building is beautiful and they have the best possible hygiene standards - which is particularly reassuring in the new Covid era. The staff were really calm and relaxed despite having to adapt to government restrictions. Antony sorted out my teeth in no time and the whole experience was a dream.
— Emelia Wild
T37756
Review left 6 years ago
This review complies with Google's policies.
Review from Google
I chipped my front tooth and was given appointment very quickly to get it sorted, extremely happy with the repair, you wouldn't know it was there.
— Lynsey Laycock
T37757
Review left 6 years ago
This review complies with Google's policies.