Working Feedback

Apple Dental Practice, Winterbourne

97 High Street, Winterbourne, Bristol, BS36 1RD

Excellent rating from 2478 reviews

5 out of 5 stars

+ 535 reviews from Google 3013 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Excellent service. We've been with the practice for nearly 30 years and been very happy. Thank you.

— Angela Tipping

T402518 Review left 2 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Friendly staff, excellent service as always. Thank you.

— Marlon Donovan

T401655 Review left 2 months ago
This review complies with Google's policies.

A very good checkup

5 out of 5 stars
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Excellent treatment as usual. A very good checkup with a clear explanation

— John O

Verified review (2410504) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Efficient, friendly service

— chris

T400990 Review left 2 months ago
This review complies with Google's policies.

Superb recent appointment

5 out of 5 stars
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Superb from Roxanne as usual.

— Richard W

Verified review (2409195) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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I would like to thank all at the practice yesterday for taking out my infected tooth that had been causing me pain for weeks. 🙏Thanks especially to Dr House

— Reg Illingworth

T400991 Review left 2 months ago
This review complies with Google's policies.

My recent appointment

5 out of 5 stars
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Everyone was very polite and helpful.

— Rosemary N

Verified review (2408677) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? Yes
Was this treatment paid for privately, or on the NHS? Private

Welcoming and friendly

5 out of 5 stars
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I was not prepared to answer an online questionnaire when I arrived at the surgery. I appreciate that it was an emergency, but I've been with the same dental practice for more years than I can remember. If I'd known, I would have arrived at the surgery much earlier.
However, that aside, I found my visit to be excellent. All the staff were welcoming and friendly, and the treatment I received was carried out speedily and efficiently. Thank you.

— Pearl C

Verified review (2408468) Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Brilliant service

— Anna Mccarter

T400334 Review left 2 months ago
This review complies with Google's policies.

My recent appointment

5 out of 5 stars
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Always receive a very friendly welcome from both reception and the Dentist Roxanne, and am treated in a very professional manner which leaves me feeling very confident and at ease. Thank you.

— Glynis H

Verified review (2407623) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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I highly rate this dentist. I am not a good patient but always treated kindly and professionally. I’m put at my ease and all concerns answered and never feel rushed or a nuisance.

— Jacqueline Ball

T400135 Review left 2 months ago
This review complies with Google's policies.

Very happy

5 out of 5 stars
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Very happy with the dental practice and polite and helpful staff.

— Anonymous

Verified review (2407301) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? N/A

Very good

5 out of 5 stars
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It was fine. Safa was very good.

— John T

Verified review (2406749) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Excellent service from Shafa & team as usual

— Rob Mansfield

T399818 Review left 2 months ago
This review complies with Google's policies.

Appointment

4 out of 5 stars
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We were getting along well without interpreter but I do some time want to be an interpreter when if I need a good long talk, anyway she’s good Dr dental

— Anonymous

Verified review (2406282) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Service is second to none

5 out of 5 stars
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I have been with this practice for over fifty years and as then and also now the service I have always received is second to none.

— Audrey P

Verified review (2405424) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Apple Dental Practice, Winterbourne

5 out of 5 stars
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Always polite, I don’t like the iPad sign in.

— Anonymous

Verified review (2405072) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Painless extraction

5 out of 5 stars
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I had been suffering from toothache and an abscess for 48 hours. I was seen the same day by Mr. Mike House who was brilliant. Painless extraction of the offending tooth was performed. Comforting and reassuring.

— Robert G

Verified review (2404255) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 4 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

My recent appointment

5 out of 5 stars
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Dental check ups

— David H

Verified review (2403409) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS

Very friendly team

5 out of 5 stars
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Very pleased as usual with Winterbourne practice, very friendly team all round.

— Ann D

Verified review (2402379) Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Did your dentist talk to you about membership plan options and give you a card with plan details on? No
Was this treatment paid for privately, or on the NHS? NHS