Verified review (2009173)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Very kind, welcoming
Dental surgery is so professionally run.
From staff in reception to hygienist and dentist.
Everyone is so friendly and welcoming.
My experiences at Apple have been really positive.
Marta was very kind, listened to me and always checked in on me during my treatment. The dental nurse was equally very kind. As someone who has dreaded the dentist all her life, I’m beginning to feel much less anxious which is a significant turnaround for me so thank you all so much.
— Anonymous
Verified review (2009159)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Fantastic service
Fantastic service from start to finish, warm welcome and very short waiting time.
— Anonymous
Verified review (2009099)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Tooth extraction and filling
Great care given to my son when he had extraction, he has anxiety but the dentist made him feel so calm.
— Anonymous
Verified review (2008321)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Polite staff
Polite staff in a comfortable environment.
— Anonymous
Verified review (2008246)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Check up
The staff immediately put you at ease, explain everything and make you feel very comfortable.
— Marie H
Verified review (2007873)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Apple Dental Practice, Winterbourne
Excellent dentist and service.
— Ivor J
Verified review (2007715)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Great practice
Always friendly staff throughout the practice. Feel welcome & made to feel at ease. Full confidence in our treatment.
— Anonymous
Verified review (2007517)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Review from Google
Great dentists and friendly reception staff. Good with the kids and offer good advice. Sometimes tricky to make convenient appointments as with any dentist.
— Laura Richards
T182812
Review left 2 years ago
This review complies with Google's policies.
Great start to a Monday morning
Excellent service as always. Thank you Dr House and team!
— Marie L
Verified review (2006119)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Hygienist appointment
Dental hygienist took into account notes left by dentist & also took care to make sure I was comfortable during the work being done. Good advice regarding teeth & gum care.
— Graham N
Verified review (2005793)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Great visit
Three fillings repaired in around 25mins without injection, great job with zero pain.
— Anonymous
Verified review (2005636)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Hygienist appointment
Marta and her assistant were friendly, proficient and considerate. Although nobody like having their teeth de-scaled, I found the whole experience to be far less uncomfortable than expected. A great team.
— James A
Verified review (2005461)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Hygienist Visit
The best attention to detail, most thorough hygiene visit ever, super welcoming and communicative:: explaining procedures and options, etc. impressive! Could not recommend highly enough.
— Anonymous
Verified review (2005060)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
Review from Google
Polite and friendly reception staff. Dentist was friendly and professional. Just a shame that you have to wait so long for an appointment and further treatment when you have issues (more than a month each time). I wonder if the treatment would not be necessary if I could have been seen sooner.
However I feel grateful that I have an NHS dentist and such good treatment.
— Sian Grant
T182813
Review left 2 years ago
This review complies with Google's policies.
Excellent with our children
We, a family of 4, saw Gemma for our 6 month check ups. She was excellent with our children, explaining everything clearly, and equally good with us adults.
— Anonymous
Verified review (2004745)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
The very best of care as usual
I always feel in safe hands with Gemma.
— Jane H
Verified review (2004231)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Emergency extraction
Emergeny extraction needed due to a broken tooth becoming infected. Received really good advice on my options. The treatment was swift and professional. Thank you.
— Tracey S
Verified review (2004191)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private
My filling today
Very happy with today’s treatment.
— Alan W
Verified review (2004157)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Helpful, kind, thorough
Gemma was friendly, attentive to our needs, organised and efficient. She worked well with our two boys and we didn’t feel at all rushed. Her advice was appropriate and we feel well cared for. Thank you.
— Anonymous
Verified review (2004002)
Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
Was this service paid for privately, or on the NHS?
Private