Working Feedback

Brixton Dental Care

35 Gresham Road, Brixton, London, SW9 7NU

Excellent rating from 1204 reviews

5 out of 5 stars

+ 569 reviews from Google 1820 total reviews

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Latest Reviews by Working Feedback

Good service

5 out of 5 stars
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Good service, understanding, friendly. I am very happy

— Hayat M

Verified review (2352195) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Appointment

2 out of 5 stars
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Although the dentist herself was good and informative and friendly, the route to get to her was inconvenient and I encountered dismissive attitudes too.
——
I understand that people are busy and businesses get busy, but that should mean you are doing well, so can expand the business, I should not have to travel all the way, costing a bus ride, to be seen.
Nobody was answering the phone, I saw a missed call, and I called the other branch, they said it wasn’t them, but no effort to help, and kept calling the one I wanted to see and no answer.
So I said (to myself ) I need to sort out my situation, so I would haul myself down there, and hopefully get an appointment, which thankfully I did.
I think, sorry to say, the reception has declined, and the overall experience, like it’s NEW YEAR, and greeting me is ‘Merry Christmas’ it’s lackadaisical and says “you don’t matter to me”
Finding it irritating, as a creative, I asked that if they had some paper, I could do a “Happy New Year’ message. I wouldn’t have minded if they answered straight away and had a policy on it, but they appeared to glance around, then one of the male receptionists, retorted in a sullen tone, “We don’t need any ‘Happy New Year’s sign’ which I took to be rude and miserable.
I wouldn’t have sought to write a review, but as it ‘fell in my lap’ I must speak as I find it. I’m hoping it’s just ‘January blues’ or something, but they need to consider the way they are portraying themselves, otherwise it wouldn’t make sense for me to not go back to my previous dentist, who the managers there at least became aware of poor treatment and apologised (but weighing things up, I’d had enough) but I know they do a lot of the surgeries but if the are going to offer ‘regular treatment’ than they need to either increase their hours or staff.

— Abena A

Verified review (2351848) Review left 4 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Poor

Review from Google

5 out of 5 stars
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Excellent service. My dentist is amazing

— Donna Green

T360905 Review left 5 months ago
This review complies with Google's policies.

Reply from Brixton Dental Care

Thank you very much for taking the time to leave us a five-star review.
Kind regards
Management Team

Great advice

5 out of 5 stars
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The Endodontist was professional and polite and offered great advice

— Doris M

Verified review (2350907) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

4 out of 5 stars
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I was at he clinic for an emergency appointment, and I have been welcomed and treated effectively and with kindness.

— Francesca Taglieri

T360173 Review left 5 months ago
This review complies with Google's policies.

Reply from Brixton Dental Care

Hello,
Thank you for taking the time to feedback to us. Unfortunately without your insight, we are not able to review our services, or make improvements. We would be grateful if you could please contact our group manager at [email protected] to share your experiences with us.

Review from Google

5 out of 5 stars
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Although I live in Romford i have been to the dentist Practice a few times it takes just under an hour to get there by Uber I had a check up because the inside wall of my gums were a bit sore and red I was reassured I won't get a abscess I have been prone to them. having TMJ TMD and trigeminal neuralgia doesn't help either the conditions mimic dental problems . I recommend this place for our of hours emergency

— Chris Christou

T360174 Review left 5 months ago
This review complies with Google's policies.

Reply from Brixton Dental Care

Thank you very much for taking the time to leave us a five-star review.
Kind regards
Management Team

Brixton Dental Care

5 out of 5 stars
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Dental consultation

— Shirabdi J

Verified review (2349011) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Appointment

3 out of 5 stars
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I had a root canal done, not the crown ( basically hadn’t managed to get the money together), the tooth has cracked and needs removing. I was told I should have had it pulled out if I wasn’t getting a crown ( my original plan had been to get one). I felt told off, he was a bit arrogant to be honest and lacked understanding.

— Anonymous

Verified review (2348503) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Neither good nor poor
Was this service paid for privately, or on the NHS? NHS

Root canal treatment

5 out of 5 stars
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I received restorative root canal treatment from the endodontist Mr Hamid and after a year was told the Xray did not show any problems, so was discharged back to my own dentist, but told I can call in the future if I have any concerns.
I am truly grateful as I can eat properly and my teeth feel stable.

— Sonia C

Verified review (2348373) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Wonderful service

5 out of 5 stars
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I value the consistency in having a dentist I do not need to update on each visit.
Wonderful service.

— Anonymous

Verified review (2348222) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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I was seen by Dr Saadia and she was extraordinary. I did not feel any discomfort while being attended to nor did I feel any pain after.

— pinyoloya delilah

T359292 Review left 5 months ago
This review complies with Google's policies.

Reply from Brixton Dental Care

Thank you very much for taking the time to leave us a five-star review.
Kind regards
Management Team

Review from Google

5 out of 5 stars
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Can you ever have a good time at the dentist? My anxiety levels were 100 my phobia on high alert😞but for the first time in years my visit was sooooo calm Thank you for understanding and reassurance and most of all thank you for solving my teeth problem,my dentist was the best and very good at what he does,room 2 thank you😁

— Caz D

T359114 Review left 5 months ago
This review complies with Google's policies.

Reply from Brixton Dental Care

Thank you very much for taking the time to leave us a five-star review.
Kind regards
Management Team

Endodontics specialist

5 out of 5 stars
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This was my first appointment to see an endodontics specialist. Mr.Patel was very professional and l felt confident he would do his very best to resolve my dental problem and save my precious tooth.

— Anonymous

Verified review (2347697) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Impressed

4 out of 5 stars
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I was impressed with the dental work I received. The dental work was very good.

— Lisa S

Verified review (2345843) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Good

Good

5 out of 5 stars
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It was good, everything was fine

— Anonymous

Verified review (2345282) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Appointment

5 out of 5 stars
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I liked their service

— Jalmira C

Verified review (2345270) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Very professional,and kind

— Merjeme Shtini

T357759 Review left 5 months ago
This review complies with Google's policies.

Reply from Brixton Dental Care

Thank you very much for taking the time to leave us a five-star review.
Kind regards
Management Team

Appointment

1 out of 5 stars
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Absolutely awful. I had an abscess which needed urgent attention. Dentist drained the abscess and did not even take the proper care into cleaning the area at all - once he slit the abscess, he drained it and dismissed me. Usually an EXPERIENCED dentist will drain and clean the area, then ask you rinse your mouth out.
Absolutely insane.

— Anonymous

Verified review (2344816) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very poor

Brixton Dental Care - Your recent appointment

1 out of 5 stars
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Whoever is the doctor today January 4 afternoon, I don’t think he knows what he is doing. That’s is the most unsterile, unstandard, and most disappointing procedure I’ve ever experienced. I work in the NHS as well as ICU nurse, we give our very best to our patient. But your service, as a doctor, you have to follow what is needed to be done properly. That’s why most of our patient in ICU have infected endocarditis because of what you dentist practice in your clinic. Do better.

— Anonymous

Verified review (2344799) Review left 5 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very poor

Review from Google

5 out of 5 stars
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Perfect 👌 quick.. painless service.

— Horace Rose

T357506 Review left 5 months ago
This review complies with Google's policies.

Reply from Brixton Dental Care

Thank you very much for taking the time to leave us a five-star review.
Kind regards
Management Team