Working Feedback

Brixton Dental Care

35 Gresham Road, Brixton, London, SW9 7NU

Excellent rating from 1204 reviews

5 out of 5 stars

+ 570 reviews from Google 1821 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Start to finish had a great experience, all reception staff great. I saw a Root Canal specialist who was extremely experienced which made me feel at ease and thankfully everything went smoothly. Would recommend.

— James Bamford

T288974 Review left 1 year ago
This review complies with Google's policies.

Reply from Brixton Dental Care

Thank you very much for taking the time to leave us a five-star review.
Kind regards
Management Team

Brixton Dental Care

5 out of 5 stars
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My previous dentist has been very keen on extractions. I had to push for a referral for a bodged root canal I had decades ago. Brixton Dental Care's first choice was not to remove the tooth, and have so far managed to save it.
If it doesn't work out, it won't be because they didn't try.

— Anonymous

Verified review (2232471) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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They Definitely helped my son would definitely recommend

— Christena Mullings

T288634 Review left 1 year ago
This review complies with Google's policies.

Reply from Brixton Dental Care

Thank you very much for taking the time to leave us a five-star review.
Kind regards
Management Team

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Gábor Csaba Csondor

T288635 Review left 1 year ago
This review complies with Google's policies.

Reply from Brixton Dental Care

Hello,
Thank you for taking the time to feedback to us. Unfortunately without your insight, we are not able to review our services, or make improvements. We would be grateful if you could please contact our group manager at [email protected] to share your experiences with us.

Very helpful

5 out of 5 stars
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Very professional in what they do. Polite greeting at the reception. The dentist was very informative about tooth issues. Explaining about after care of my teeth. Very helpful and I was very happy. After my check and treatment.

— Nordin A

Verified review (2231646) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Brixton Dental Care

2 out of 5 stars
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Attended this dental practice for an emergency appointment due to a painful gum issue. While the reception team were genuinely lovely—warm, helpful, and efficient—the rest of the experience raised serious concerns about professionalism and patient care.

On my first visit, the dentist I saw was abrupt, dismissive, and gave the clear impression he was trying to rush me out as quickly as possible. Any time I attempted to explain my symptoms or ask questions, I was cut off mid-sentence. He seemed far more focused on his mobile phone, even chatting casually about missing his sister’s birthday and needing to buy her a gift—during the consultation. I found this both unprofessional and unsettling, especially in the context of what was supposed to be urgent medical care.

Two weeks later, I returned for a follow-up appointment. Once again, the front desk staff were welcoming and polite, but that’s where the positives ended. Upon being directed to the chair, I was told to wait "two minutes" for the dentist. I ended up waiting at least ten, with the dental nurse sitting nearby watching videos on his phone the entire time. When I asked for an update, he simply repeated that the dentist would be there soon.

When the dentist eventually arrived, he was not dressed in professional attire—it looked as though he had just come from a wedding or party. He also remained glued to his phone, and barely acknowledged me. He didn’t even examine my mouth, instead going straight to the computer and saying he would refer me for an extraction and prescribe antibiotics, all without discussion or explanation.

I left both appointments feeling uncomfortable, unheard, and frustrated. While I understand this clinic may serve as an emergency resource, patient dignity and basic professionalism should still be a priority. Sadly, that was not my experience.

I hope management takes these points seriously, as this is not just a case of being dissatisfied—it’s about patient safety, communication, and trust.

— Anonymous

Verified review (2231336) Review left 11 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Poor

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Neil Gary Wilson

T288362 Review left 1 year ago
This review complies with Google's policies.

Reply from Brixton Dental Care

Thank you very much for taking the time to leave us a five-star review.
Kind regards
Management Team

Appointment

5 out of 5 stars
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Service

— Mohsin P

Verified review (2230852) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

On time

5 out of 5 stars
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Appointment was on time, the dentist gave me clear indication of my need for treatment with the aid of an x ray. He clearly indicated the next steps and told me the expected time scales. His manner and that of his assistant was pleasant throughout

— Christine G

Verified review (2230297) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— asma m

T287637 Review left 1 year ago
This review complies with Google's policies.

Reply from Brixton Dental Care

Thank you very much for taking the time to leave us a five-star review.
Kind regards
Management Team

Took time to explain everything

5 out of 5 stars
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The dentist took time to explain everything and I felt confident in his explanations

— Anonymous

Verified review (2229355) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good
Was this service paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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Had two visits one as emergency and follow up. Reception staff amazing and so helpful always with a smile and the lady dentist I saw was superb especially as I have ADHD and she was very accommodating with this. Can't recommend highly enough

— T J

T287062 Review left 1 year ago
This review complies with Google's policies.

Reply from Brixton Dental Care

Thank you very much for taking the time to leave us a five-star review.
Kind regards
Management Team

Very good

5 out of 5 stars
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Staff all very good and dentist very good and my treatment was painless and thorough. I'm very grateful and satisfied

— Graham B

Verified review (2228331) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Brixton Dental Care

5 out of 5 stars
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The new dentist I was referred to was very nice, she suggested what needs to be done, and for me to make my decision.

— Anonymous

Verified review (2228038) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

I felt very comfortable

5 out of 5 stars
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I have not been to this dentist in over 20 years, but I found the staff and the building have improved. I felt very comfortable and listened to.

— Anonymous

Verified review (2227739) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Very nice and helpful practice

5 out of 5 stars
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I have been told to take better care of my teeth and to register with a Dentist, very nice and helpful practice. Everyone is polite

— Tala T

Verified review (2227591) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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Thank you so much, I had a quick service ☺️

— Azra Khattak

T286122 Review left 1 year ago
This review complies with Google's policies.

Reply from Brixton Dental Care

Thank you very much for taking the time to leave us a five-star review.
Kind regards
Management Team

Friendly and patient

5 out of 5 stars
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Receptionist was friendly, dentist was very patient

— Lisa M

Verified review (2226306) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service? Very good

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Melanie Hilton

T284396 Review left 1 year ago
This review complies with Google's policies.

Reply from Brixton Dental Care

Thank you very much for taking the time to leave us a five-star review.
Kind regards
Management Team

Review from Google

5 out of 5 stars
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Very good dentist went in a emergency appointment there really nice they always try here with me They do as much as Nhs will allow them to do Obviously theres limitation with nhs that the practice Generally is a good one

— Emma Turner

T284397 Review left 1 year ago
This review complies with Google's policies.

Reply from Brixton Dental Care

Thank you very much for taking the time to leave us a five-star review.
Kind regards
Management Team