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Broadlands Dental Surgery

Unit 1 District Centre, Broadlands, Gentle Way, Bridgend, CF31 5EJ

Excellent rating from 428 reviews

5 out of 5 stars

+ 248 reviews from Google 676 total reviews

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Latest Reviews by Working Feedback

Can’t fault the team

5 out of 5 stars
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Can’t fault Anna and the team, professional, accommodating and helpful.

— Nerys S

Verified review (2263442) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very pleased with the service

5 out of 5 stars
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Always punctual and never kept waiting (unlike some previous dental practices I have used)
Very pleased with the service provided.

— Anthony B

Verified review (2262431) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Broadlands Dental Surgery

5 out of 5 stars
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Everything went to plan. No complaints.

— Anonymous

Verified review (2262183) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Care and attention

5 out of 5 stars
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Very pleased with the care and attention received. I struggle with visiting the dentist, but Broadlands really have been good.

— Sian O

Verified review (2261782) Review left 9 months ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly, professional

5 out of 5 stars
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Staff are always friendly, professional and efficient.

— William H

Verified review (2261415) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Appointment

5 out of 5 stars
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Everything was good

— Anonymous

Verified review (2261296) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very professional

5 out of 5 stars
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Although I was only checked for healing of sockets I can confirm I was treated in a very professional manner.
Thank you

— Anonymous

Verified review (2260958) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Made me feel relaxed

5 out of 5 stars
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Hannah was extremely patient and sympathetic, made me feel relaxed.

— Clive P

Verified review (2260808) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Never been good with the dentist and hadn’t been for many years, the impact of Covid only extended that. 3 months ago a problem meant I had to bite the bullet (excuse the pun) and literally force myself to walk through the door to get sorted. The welcome from reception at this practice was welcoming and reassuring which was a great start. I was seen by Kyra who was really understanding and patient with me and discussed my issues about visiting the dentist in detail. She came up with a treatment plan and over 3 months Kyra got me through 5 visits and sorted all my problems with huge skill and empathy…….. cant thank her enough for her patience and understanding, she really earned my trust with every visit and has got me right back on track, which I genuinely didn’t think was going to be possible. Can’t recommend this practice or Kyra highly enough, regular check ups will now be a breeze.

— Mark Davies

T302655 Review left 10 months ago
This review complies with Google's policies.

Reply from Broadlands Dental Surgery

Thank you Mark 😊

Appointment

5 out of 5 stars
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The only fault is that you send too many emails as I don't need all these reminders that you sent me

— Helena H

Verified review (2260780) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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I have been with the practice for a number of years now and have always received the best care. Staff are friendly yet professional. Highly recommended.

— Gaynor Pring

T302439 Review left 10 months ago
This review complies with Google's policies.

Reply from Broadlands Dental Surgery

Thank you Gaynor 😊

Review from Google

5 out of 5 stars
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Great service and attention to detail even had a polish at late notice very pleased highly recommend! Thankyou

— Bethan Williams

T302440 Review left 10 months ago
This review complies with Google's policies.

Reply from Broadlands Dental Surgery

Thank you Bethan 😊

Appointment

5 out of 5 stars
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We had our first experience of Broadlands Dental Surgery today.

— Gillian H

Verified review (2259826) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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It was a nice, pleasant ,very professional service.

— Bala Goornaden

T302299 Review left 10 months ago
This review complies with Google's policies.

Reply from Broadlands Dental Surgery

Thank you Bala 😊

Nothing felt rushed

5 out of 5 stars
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Very friendly staff. Nothing felt rushed and were very helpful with questions asked.

— Richard S

Verified review (2259563) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Easy to get an appointment. Plenty of parking on the main road. All staff were polite and friendly. My dentist Kyra made me feel at ease, was very patient with me and explained everything clearly.

— Samantha Hawkins

T301332 Review left 10 months ago
This review complies with Google's policies.

Reply from Broadlands Dental Surgery

Thank you Samantha 😊

Review from Google

5 out of 5 stars
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Despite my dislike of going to the dentist on this occasion the process was quick and painless thanks to the caring staff. Thank you

— Judith Robertshaw

T301005 Review left 10 months ago
This review complies with Google's policies.

Reply from Broadlands Dental Surgery

Thank you Judith 😊

Very pleasant

5 out of 5 stars
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I have been having treatment at Broadlands Dental Surgery for the past couple of months. I have always been very nervous at the dentist but I have been much more relaxed at this one. I have found them all very pleasant and have now joined Denplan as I found the experience here so much better than my last dentist

— Elaine B

Verified review (2254508) Review left 10 months ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Ive allways been nervous about visiting the dentist.
But Anna ( and the team ) hasve been brilliant,
She is sympathetic, non judgmental, caring , calm with a laid back approach , but at the same time very proffesional.
It puts you at ease when you visit.
Thank you so much =)

— Peter Thomas

T299686 Review left 10 months ago
This review complies with Google's policies.

Reply from Broadlands Dental Surgery

Thanks Peter 😊

Review from Google

5 out of 5 stars
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Always a friendly, professional service here. Thanks.

— Mark Harrison

T299687 Review left 10 months ago
This review complies with Google's policies.

Reply from Broadlands Dental Surgery

Thank you Mark 😊