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Broadlands Dental Surgery

Unit 1 District Centre, Broadlands, Gentle Way, Bridgend, CF31 5EJ

Excellent rating from 428 reviews

5 out of 5 stars

+ 248 reviews from Google 676 total reviews

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Latest Reviews by Working Feedback

Lovely staff

5 out of 5 stars
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Lovely, friendly, professional staff. Always make me feel welcome and relaxed.

— John W

Verified review (2198221) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and honest people

5 out of 5 stars
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Explanations were clearly provided and understandable
Friendly and honest people, cost of treatment was explained clearly

— Anonymous

Verified review (2198067) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent and professional

— kim elliott

T270454 Review left 1 year ago
This review complies with Google's policies.

Reply from Broadlands Dental Surgery

Thank you Kim 😊

Recommended

5 out of 5 stars
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As someone with an ongoing dentist fear, Broadlands Dental Surgery consistently put me at ease and treat all my needs. This is the only dentist I've felt safe in, would absolutely recommend.

— Nicola F

Verified review (2196489) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Saw Dr Hannah. She and her assistant are always very kind. I have a Dentist phobia but since I started seeing her, it’s not as bad as it used to be .

— heather verghese

T267624 Review left 1 year ago
This review complies with Google's policies.

Reply from Broadlands Dental Surgery

Thank you Heather 😊

Review from Google

5 out of 5 stars
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I had a great experience with Broadlands Dental Surgery. Booking an appointment online was quick and simple, and when I had a few questions beforehand, the reception team were incredibly friendly and helpful over the phone. I hadn’t been to the dentist since before Covid and was feeling a bit anxious, but Dr Kelson was patient, professional, and immediately put me at ease. I felt well looked after throughout. I would highly recommend Broadlands Dental Surgery to anyone!

— Lucy Davies

T267565 Review left 1 year ago
This review complies with Google's policies.

Reply from Broadlands Dental Surgery

Thank you Lucy 😊

Check up

5 out of 5 stars
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I am happy with the service from the Broadlands practice. My latest visit was for a check-up and I had no work required so had a scale and polish at the same visit which was part of my plan and which saved a further visit later.

— Francis S

Verified review (2196233) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly and helpful

5 out of 5 stars
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Seen on time, Dr Fisher and dental nurse friendly and helpful, informative check up.

— Anonymous

Verified review (2195692) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A top class service

5 out of 5 stars
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Always an efficient service, nice staff and always looked after. A top class service!

— Anonymous

Verified review (2195521) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Easily accessible and friendly

5 out of 5 stars
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Pleasant surgery, easily accessible and friendly staff.

— Timothy M

Verified review (2191356) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service carried out with true professionalism and care

— Anonymous

Verified review (2191341) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This is a private practice therefore it is not as cheap as an NHS practice. Saying that, try finding an NHS practice anywhere. The staff are Pleasant and they provide an excellent service.

— Bleddyn Wade

T265712 Review left 1 year ago
This review complies with Google's policies.

Reply from Broadlands Dental Surgery

Thank you Bleddyn 😊

Always kind and understanding

5 out of 5 stars
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I had his six monthly review with Anna. Staff are always kind and understanding and patient given the nature of my Learning Disability and I always arrive and leave with a big smile on my face

— James C

Verified review (2190490) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Next of kin

Impressed with the service

5 out of 5 stars
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First time visit and was impressed with the service I received so congrats all round

— Arnold B

Verified review (2190027) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Caring

5 out of 5 stars
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Sensitive and caring

— David D

Verified review (2189004) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Wonderful service

5 out of 5 stars
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I rang to book an emergency appointment for tooth pain. I received an appointment within a few days with the proviso to ring again if things deteriorated. My appointment was with my usual dentist and was very thorough and helpful. Wonderful service, friendly and kind staff.

— Anonymous

Verified review (2187798) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great experience

5 out of 5 stars
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Exceptional dentist that makes me feel calm and at ease. Everything is explained well and always asked if im ok during treatment. Reception staff are also very pleasant and helpful. Overall great experience every time. No longer worry about dental visits!

— Leisa C

Verified review (2187584) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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My experience at Broadlands dental surgery has always been as positive as it could be considering its a dentist! Lovely friendly caring staff, personal and relaxed, first class treatment and my wellbeing feels paramount.

— Christine B

T263655 Review left 1 year ago
This review complies with Google's policies.

Reply from Broadlands Dental Surgery

Thank you Christine 😊

Treated with dignity and respect

5 out of 5 stars
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I chipped a front tooth and was offered an appointment within 3 working days to see my usual dentist. I had to pay a deposit on the phone which was a surprise but not unreasonable. I arrived 10 minutes before my appointment and was treated with dignity and respect. Within 15 minutes I was invited in for treatment by my dentist herself. She explained the procedure she intended to carry out but did not give me false expectations. However she went over and above to virtually re-construct my chipped front tooth. She took great care to keep me informed throughout the procedure. I must say a special thank you to the assistant who was patient and even laughed at my weak jokes. All in all I am more than pleased with the result and feel like I have a complete front tooth again. Well done again Broadlands Dental Surgery.

— Anonymous

Verified review (2187254) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Staff make you feel relaxed

5 out of 5 stars
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Really feel at ease at this surgery, staff make you feel relaxed and are very informative as to what they are doing

— Malcolm J

Verified review (2186546) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient