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Broadlands Dental Surgery

Unit 1 District Centre, Broadlands, Gentle Way, Bridgend, CF31 5EJ

Excellent rating from 428 reviews

5 out of 5 stars

+ 248 reviews from Google 676 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Very professional but friendly staff

— Kevin Ramsey

T411013 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Broadlands Dental Surgery

Thank you Kevin 😊

Review from Google

5 out of 5 stars
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Great friendly service as always. Highly recommended.

— Ian Savage

T410858 Review left 3 weeks ago
This review complies with Google's policies.

Reply from Broadlands Dental Surgery

Thank you Ian 😊

Reasonably priced

5 out of 5 stars
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A very welcoming customer service desk. I am a very nervous customer and it was my first time there. I found all the staff very friendly, welcoming and helpful. The dentist was very clear, informative and interesting, showing me my x rays and explaining everything in a way I could understand. I had a very good experience and was less anxious than I thought I would be. Reasonably priced for standard of care. Very pleased overall.

— Karen D

Verified review (2422868) Review left 3 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

All good

5 out of 5 stars
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No negative comments, all good!

— Lorna L

Verified review (2421363) Review left 4 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Excellent dental practice. Friendly and efficient staff, good level of appt reminders beforehand. Very happy with all treatment I’ve received - including great advice from my dentist. Thank you ☺️

— Jessica Jones

T409102 Review left 4 weeks ago
This review complies with Google's policies.

Reply from Broadlands Dental Surgery

Thank you Jessica 😊

Very good

5 out of 5 stars
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Very good service

— Anonymous

Verified review (2419365) Review left 4 weeks ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Always good communications, on time and great service.

— Chris Meadows

T406917 Review left 1 month ago
This review complies with Google's policies.

Reply from Broadlands Dental Surgery

Thank you Chris 😊

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Pamela Rees

T406437 Review left 1 month ago
This review complies with Google's policies.

Reply from Broadlands Dental Surgery

Thank you Pamela 😊

Helpful and pleasant

5 out of 5 stars
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My visit was very pleasant, staff helpful and pleasant.

— Anonymous

Verified review (2416830) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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A good experience, with incredibly friendly staff.

— Chris David

T405719 Review left 1 month ago
This review complies with Google's policies.

Reply from Broadlands Dental Surgery

Thank you Chris 😊

Great service

5 out of 5 stars
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Great service, everything was explained clearly.

— Jeffrey D

Verified review (2413797) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent experience

5 out of 5 stars
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Excellent experience. Friendly, helpful reception staff. Nice to have Nia back. Although, I have been well looked after whilst she has been off. No complaints from me.

— Teresa J

Verified review (2413346) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Broadlands Dental Surgery

5 out of 5 stars
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Great response by reception after a weekend of painkillers to fit me in and get the annoying thing out, thank you, really appreciate it

— Paul D

Verified review (2412696) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly, polite

5 out of 5 stars
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Never the best experience when I have to go to the dentist but Fiona makes it all so much better. All the staff are friendly, polite and professional

— Pamela G

Verified review (2412503) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very competent dentist

5 out of 5 stars
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Friendly staff and very competent dentist and her assistant

— Sharon E

Verified review (2412308) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The care was flawless

5 out of 5 stars
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I underwent a comprehensive treatment plan that involved multiple extractions followed by dentures. The care I received from Kyra was flawless—she was consistently professional and reassuring throughout the process.

I had previously had a bad experience with another (unnamed) dentist, but that proved to be just a blip. Kyra completely restored my confidence with her superb approach and expertise.

I’d also like to mention the front desk team, who were always pleasant, polite, and efficient, making every visit run smoothly.

— Colin L

Verified review (2411715) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

The best Dentist I have ever been to

5 out of 5 stars
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Excellent care and service from Nia Williams, the best Dentist I have ever been to, very helpful and nothing is too much trouble.

— Clifford S

Verified review (2410647) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Highly recommend

5 out of 5 stars
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Always a pleasant dental experience. The Reception staff, Nia and her dental nurse are always so friendly. They always put me at ease. Everything is explained clearly and there are always clear answers to any questions. Would highly recommend them.

— Anonymous

Verified review (2409854) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Restored my faith in attending a dental practice

5 out of 5 stars
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I had not been to a dentist for about 15 years, so I was somewhat apprehensive. My first appointment put me at ease, my dentist was friendly and non judgemental. This restored my faith in attending a dental practice. I have some further appointments and have confidence in my new dentist.

— Susan W

Verified review (2409060) Review left 1 month ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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As always polite and helpful staff xx

— Rachel Pitman

T400808 Review left 1 month ago
This review complies with Google's policies.

Reply from Broadlands Dental Surgery

Thank you Rachel 😊