Working Feedback

Broadlands Dental Surgery

Unit 1 District Centre, Broadlands, Gentle Way, Bridgend, CF31 5EJ

Excellent rating from 428 reviews

5 out of 5 stars

+ 248 reviews from Google 676 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Broadlands Dental Surgery

5 out of 5 stars
workingfeedback logo
On my recent visit I was given the usual pleasant greeting, and courtesy. I was given a clean bill of health, following a careful inspection. I was pleased with the experience. Thank you.

β€” Anonymous

Verified review (2117482) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A caring dentist

5 out of 5 stars
workingfeedback logo
Thanks to everyone at the surgery for the good service I have received. I think the staff take pride in being a caring dentist. I recently had a tooth extracted and Elinor was very kind throughout the process, reassuring me and checking regularly that I was ok. Elinor took time to explain the options to me and answered any questions I had.

β€” Anonymous

Verified review (2116050) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very happy with the treatment

5 out of 5 stars
workingfeedback logo
Very happy with the treatment I had, could not be more helpful and not long between appointments.

β€” Steve D

Verified review (2115977) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you Steve 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lovely dentist

5 out of 5 stars
workingfeedback logo
Check up with my lovely dentist Anna.
All good thanks.

β€” Suzanne D

Verified review (2114332) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you Suzanne 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
This person left a star rating but no comment.

β€” Gareth Coleman

T225322 Review left 1 year ago
This review complies with Google's policies.

Reply from Broadlands Dental Surgery

Thank you 😊

Explained everything thoroughly

5 out of 5 stars
workingfeedback logo
Elinor made me feel very comfortable as a new patient, she explained everything thoroughly and asked questions to help, highly recommend Broadlands practice.

β€” Cerys W

Verified review (2109996) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Broadlands Dental Surgery

5 out of 5 stars
workingfeedback logo
The examination was entirely satisfactory.

β€” Owain L

Verified review (2107190) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Impressive standard

5 out of 5 stars
workingfeedback logo
Broadlands practice meets impressive standards. Staff personalities: their kindness and consideration for patients come naturally I feel not just for reviews. Thank you for your kind attention.

β€” Anonymous

Verified review (2107001) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Fantastic service

5 out of 5 stars
workingfeedback logo
Friendly & prompt reception staff on my visit today. Nia is my dentist, I can’t thank her enough for making me feel relaxed she is aware of my nervousness & always goes above & beyond to make me feel less anxious, fantastic service from Nia & staff.

β€” Tania F

Verified review (2106061) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you Tania 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very efficient treatment

5 out of 5 stars
workingfeedback logo
Very helpful reception staff with the dental staff rapidly putting me at ease resulting in a very efficient treatment session. Very useful advice on self maintenance between appointments was given.

β€” James C

Verified review (2105119) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you James 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Punctual, fully explained

5 out of 5 stars
workingfeedback logo
Punctual appointment, dentist fully explained what was being done and her findings after the examination.

β€” Anonymous

Verified review (2104986) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Pleasant and helpful staff

5 out of 5 stars
workingfeedback logo
The Surgery is very pleasant, and staff on reception pleasant and helpful. And my Dentist and the nurses friendly, patient and warm.

β€” Rosemary W

Verified review (2104950) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you for your feedback Rosemary 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Will always try to fit you in

5 out of 5 stars
workingfeedback logo
A modern practice which unfortunately no longer accommodates NHS, but is very helpful and will always try to fit you in to be seen as soon as they can.

β€” Anonymous

Verified review (2104337) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Always reliable

5 out of 5 stars
workingfeedback logo
Friendly service, been a patient for years, always reliable.

β€” David P

Verified review (2103743) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you David 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Excellent service! I had a dental emergency and rang at 9am, the very friendly and helpful team gave me an appointment for 11am. My dental issue was resolved quickly by Dr Anna Broughton and I was on my way to work by 11.20am. Great service, highly recommended.

β€” Nerys Jenkins

T221063 Review left 1 year ago
This review complies with Google's policies.

Reply from Broadlands Dental Surgery

Thank you Nerys 😊

A very professional service

5 out of 5 stars
workingfeedback logo
I was seen by Hannah and again she provided me with a very professional service with clear explanations and instructions for future care.

β€” George L

Verified review (2101696) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you George 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
I regularly see Dr Nia and she's very friendly and professional. All staff I interact with are the same. No concerns apart from the business stopping the NHS contract and subsequent price increase; But the reliability of work and staff has meant more than the price hence why I have stayed. Every Doctor I've been too has been welcoming and completed work to a high standard

β€” Nicholas James

T220186 Review left 1 year ago
This review complies with Google's policies.

Reply from Broadlands Dental Surgery

Thank you Nicholas 😊

Appointment

3 out of 5 stars
workingfeedback logo
Left waiting for 40 mins.

β€” Anonymous

Verified review (2100677) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

We're really sorry you've had this experience. We do try and run to time as much as possible but things don't always go to plan. We will take on your helpful feedback and make sure patients are notified if there are any delays in future.
Overall, how was your experience of Broadlands Dental Surgery? 3 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 2 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Efficient, polite and helpful

5 out of 5 stars
workingfeedback logo
I've always been well looked after by Broadlands Dental Surgery, the staff are efficient, polite and helpful and I'm confident that the treatment that I receive is first class.

β€” Anonymous

Verified review (2099690) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Very friendly and professional. Everything I could ask for in a dentist. I was on the waiting list, for cancelations, as I had to miss an appointment due to work commitments. Everyone was really helpful in getting me an appointment as soon as possible. The fact that it came up on the day of my 60th birthday did make me chuckle, but I think it tells a lot that I was happy to go in on my big day! Thank you, every one.

β€” Ian Savage

T219086 Review left 1 year ago
This review complies with Google's policies.

Reply from Broadlands Dental Surgery

Thank you Ian 😊