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Broadlands Dental Surgery

Unit 1 District Centre, Broadlands, Gentle Way, Bridgend, CF31 5EJ

Excellent rating from 428 reviews

5 out of 5 stars

+ 248 reviews from Google 676 total reviews

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Latest Reviews by Working Feedback

Highly recommend

5 out of 5 stars
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My first visit to the practice but a really nervous patient. Kelson and his assistant put me at ease immediately and explained everything clearly and broke it down into stages. Would highly recommend.

— Anonymous

Verified review (2099064) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

That's lovely to hear. Thank you 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Friendly, professional

5 out of 5 stars
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Friendly and professional service.

— Matthew D

Verified review (2098381) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very helpful, considerate

5 out of 5 stars
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It was a pleasurable experience. No waiting, no treatment needed, no payment required.
Nia has a great manner. Very helpful, and considerate.

— Inez F

Verified review (2098305) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars
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Polite, professional staff. All information is clear and all options offered. Great service.

— Anonymous

Verified review (2097911) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Efficient and caring

5 out of 5 stars
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Staff are always pleasant and courteous. Treatment was efficient and caring.

— William H

Verified review (2097415) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you William 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Can’t fault the care

5 out of 5 stars
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I was extremely nervous as this was my first time at the dental surgery having changed dentists. I am a nervous patient anyway but was made to feel completely at ease. I was listened to. Can’t fault the care I was given today.
Thank you so much. What a lovely kind and caring dentist surgery.

— Anonymous

Verified review (2097397) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Amazing

5 out of 5 stars
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Fiona is amazing, I suffer with anxiety and panic attacks and Fiona and her team are so supportive and always make me feel comfortable. Had appointment today and it took all my energy to attend as was having a bad day, as soon as I walked in and advised how I was feeling the caring nature immediately put me at ease. Can't thank you enough for the care you show.

— Anonymous

Verified review (2097392) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you for your lovely review 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very pleased with my treatment

5 out of 5 stars
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I've had a few appointments recently and am very pleased with my treatment. The reception staff are welcoming and efficient. My dentist Keira was very thorough and always explained each stage of my treatment and answered any questions I had. Her dental nurses are very pleasant and efficient too.

— Ann V

Verified review (2097243) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you Ann 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Everything is explained to me

5 out of 5 stars
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I am absolutely terrified of going to the dentist. However, the team are so encouraging and calm, they make me feel a lot easier. Everything is explained to me before the work starts, I can pause during the treatment when it gets a little too much.

— Anonymous

Verified review (2097176) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Recommended

5 out of 5 stars
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Really good experience with the practice. No excessive waiting, staff were all very friendly. Went once and was a no brainer to call that my dentist going forward. Would and will recommend.

— Anonymous

Verified review (2096802) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

An excellent practice

5 out of 5 stars
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An excellent practice and I love Nia, my dentist - so friendly and professional.

— Jane L

Verified review (2096695) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service

5 out of 5 stars
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Always great service, made to feel comfortable, time taken always.

— Cheryl M

Verified review (2096661) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Treated with respect

5 out of 5 stars
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Always treated with respect at reception. The dental surgeon is always thorough.

— Anonymous

Verified review (2096385) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Great service, lovely people

5 out of 5 stars
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Had my six monthly check up. i need a filling, great service, lovely people, great surgery.

— Nicholas J

Verified review (2096123) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Wonderful and reassuring

5 out of 5 stars
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I had a very bad experience when I went to the dentist 40 years ago, and never went again, until a week ago, because it became needs must, as a front tooth broke and fell out. I explained I was very, very nervous of going to the dentist, I need not of worried, Anna was absolutely wonderful and reassuring, went through all the process, to the point I felt very at ease and relaxed. Today I went back and had two teeth removed and the two teeth plate. I now think why on earth was I always in a panic about going to a dentist? So thank you Anna of Broadlands Dental Practice.

— Helen S

Verified review (2095453) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you for your lovely review Helen 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great practice with lovely staff

— C Wii

T216162 Review left 1 year ago
This review complies with Google's policies.

Reply from Broadlands Dental Surgery

Thank you for your kind words, C Wii! We're thrilled to hear you had a great experience with our team. Your support means a lot to us!

Emergency appointment

5 out of 5 stars
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I was seen promptly as an emergency patient and was completely satisfied with all aspects of my journey from the kind receptionist to my dental clinical team.

— Sharon E

Verified review (2091622) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Lovely surgery

5 out of 5 stars
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Lovely surgery, dentist very patient and thorough.

— Elaine D

Verified review (2091586) Review left 1 year ago
This review was collected via email feedback service.
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Check up

5 out of 5 stars
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Everything went in a satisfactory manner Anna and her assistant were their usual efficient and polite selves.

— Derral T

Verified review (2090964) Review left 1 year ago
This review was collected via email feedback service.

Reply from Broadlands Dental Surgery

Thank you 😊
Overall, how was your experience of Broadlands Dental Surgery? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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A very nice experience and impressive set up. Very Professional.

— greg dumelow

T215833 Review left 1 year ago
This review complies with Google's policies.

Reply from Broadlands Dental Surgery

Thank you for your kind words, Greg! We're glad to hear you had a nice experience and appreciated our setup. Your feedback motivates us to maintain our high standards of professionalism.