Working Feedback

Valley Dental Practice

83 Loughton Way, Buckhurst Hill, Essex, IG9 6AS

Excellent rating from 1353 reviews

5 out of 5 stars

+ 619 reviews from Google 1972 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
google logo
Excellent practice, with skilful and knowledgeable team of dentists. I always feel I ma in safe hands.

— Claire Clinton

T113697 Review left 2 years ago
This review complies with Google's policies.

Very good experience

5 out of 5 stars
workingfeedback logo
I have moved from an NHS dentist to Valley Dental Practice, as a private patient. Yes it is dearer but I feel it is worth the extra because I like the care and attention I receive. I would thoroughly recommend.

— Anonymous

Verified review (1736028) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Saw the hygienist today

5 out of 5 stars
workingfeedback logo
The staff at the reception were very helpful and courteous. The Hygienist is able, knows her job and I felt quite satisfied with her treatment/procedure she performed on me. I have already booked another appointment to see her for my follow-up.

— Riyaz A

Verified review (1734827) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Excellent practise.

— Chris Lovell

T113419 Review left 2 years ago
This review complies with Google's policies.

Excellent service

5 out of 5 stars
workingfeedback logo
A big thank you to all at Valley Dental Practice for such excellent service.

— Anonymous

Verified review (1733711) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Clean and filling

5 out of 5 stars
workingfeedback logo
Would give my dentist 12 out of 10, he is attentive, polite and very thoughtful towards the patient as I am very nervous of dentists and he puts me at ease straight away. I trust him completely.

— Anonymous

Verified review (1732975) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A friendly welcome

5 out of 5 stars
workingfeedback logo
Always feel that l am being well looked after and getting the best treatment possible.
My Dentist Satin Patel is excellent friendly and very professional, l have 100% trust in all his work and advice. I do hope Satin see this review.

— Thomas P

Verified review (1732537) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Always find atmosphere friendly and professional
I feel confident that I will get the best treatment and advice

— Maureen Arthy

T113012 Review left 2 years ago
This review complies with Google's policies.

Reply from Valley Dental Practice

Dear Maureen, many thanks for your review and giving us an opportunity to serve you. We look forward to giving you exceptional service again.

Very helpful

5 out of 5 stars
workingfeedback logo
The hygienist was very helpful, gave lots of good advice and information and I would definitely recommend her.

— Anonymous

Verified review (1731954) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very polite and calming

5 out of 5 stars
workingfeedback logo
No problems at all, went straight in to see the dentist who was very polite and calming.

— Stephen H

Verified review (1731093) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent treatment

5 out of 5 stars
workingfeedback logo
Excellent treatment.

— Mary K

Verified review (1730598) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Dental check

5 out of 5 stars
workingfeedback logo
Absolutely professional people.

— Ken N

Verified review (1730443) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Hygienist

5 out of 5 stars
workingfeedback logo
I had an appointment with the Hygienist today. The treatment was very thorough and my teeth look much cleaner. I was also given helpful advice about daily care of my teeth.

— Valerie T

Verified review (1729163) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Fantastic dental staff always professional...

Front of desk staff are so friendly, welcoming and extremely helpful. Especially at today's appointment (17th July) ✨

I always have a positive experience, even though I always feel a bit nervous actually thinking about making the initial appointment for the dentist.

Valley Dental is a lovely little practice, I very much recommend it.

— Brenda Coyle

T112475 Review left 2 years ago
This review complies with Google's policies.

Reply from Valley Dental Practice

Dear Brenda, many thanks for your review and giving us an opportunity to serve you. We look forward to giving you exceptional service again.

Review from Google

5 out of 5 stars
google logo
Clean and bright reception. Staff were friendly and helpful. I was greeted by the Nurse, who was also very pleasant. The Dental Surgeon, Nabin was patient and took time to discuss other health issues (relevant to treatment). In my 70 years I have visited many Dental Surgeons who have been a bit 'heavy handed' Dr. Nabin is the most gentle Dentist I have ever visited. He was also very good with my Grandson who had problems with a couple of his milk teeth.
He thought Dr. Nabin was wonderful. Thank you!

18/6/24
Having chipped a front, lower incisor tooth, leaving a sharp edge, Dr. Preena saw me at quite short notice. Friendly and relaxed, she soon fixed up the problem tooth. The Dental Nurse was also very friendly.
Thank you both.
Steve Rouse.

— Steve Rouse

T112476 Review left 2 years ago
This review complies with Google's policies.

Reply from Valley Dental Practice

Dear Steve, many thanks for your review and giving us an opportunity to serve you. We look forward to giving you exceptional service again.

Hygienist

4 out of 5 stars
workingfeedback logo
There was building work going on upstairs which no one apologised for in advance - not even a noticeable sign at reception desk or in waiting area. I had to ask what the noise was before it was explained or apologised for. At a couple of points i couldnt hear the hygienist speak.

— Anonymous

Verified review (1728309) Review left 2 years ago
This review was collected via email feedback service.

Reply from Valley Dental Practice

We sincerely apologise for the noise and disruption you experienced during your recent dental hygienist appointment at our dental practice. We deeply regret any inconvenience caused by the ongoing building work for our 5th clinical room to increase access for our patients and community.

We understand how important it is to maintain a calm and comfortable environment during dental procedures, and we acknowledge that the noise may have affected your overall experience. We have tried to restrict the noisy part of the build to non-clinical times, but this has not always been possible. We anticipate the work to be completed by the end of Aug 2023. Your comfort and well-being are of utmost importance to us, and we value your trust in our practice.

Thank you for your understanding, and we hope to have the opportunity to provide you with a more peaceful and pleasant dental experience in the future.

Valley Dental Practice
Overall, how was your experience of our service? Neither good nor poor
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
appointment was on time and staff were very helpful and professional.

— david messenger

T112248 Review left 2 years ago
This review complies with Google's policies.

Reply from Valley Dental Practice

Dear David, many thanks for your review and giving us an opportunity to serve you. We look forward to giving you exceptional service again.

Review from Google

5 out of 5 stars
google logo
Great dental practice, been a patient there for over 25 years. My dentist always puts me at ease and explains fully any treatment that l needThe reception staff are fantastic and always friendly. Under normal circumstances would have no hesitation in recommending this practice

— Elaine Tracey

T112249 Review left 2 years ago
This review complies with Google's policies.

Reply from Valley Dental Practice

Dear Elaine, many thanks for your review and giving us an opportunity to serve you. We look forward to giving you exceptional service again.

Excellent

5 out of 5 stars
workingfeedback logo
Got an appointment on the same day, excellent service and very thorough.

— Robert G

Verified review (1727094) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service and support

5 out of 5 stars
workingfeedback logo
I’m so thankful for the support and advice given. What could have been an unpleasant experience turned into a very stress free appointment. The team at the clinic are superb. I can’t thank you enough.

— Roma L

Verified review (1726063) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient