Very friendly and cheerful staff make you feel at ease.
— Annette K
Verified review (1725153)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Surprised
Having had hygienist treatment I was surprised to learn that the cost has gone up from £40 to £65!
— Barry F
Verified review (1723813)
Review left 2 years ago
This review was collected via email feedback service.
Reply from Valley Dental Practice
Thank you for bringing your concern to our attention. We understand your surprise regarding the increase in the price of our dental hygienist appointment from £45 to £65. Allow us to explain the reasons behind this change.
Over time, various factors such as inflation, rising operating costs, and investments in advanced equipment and technologies have influenced our pricing structure. These changes enable us to provide you with an enhanced level of care and ensure that our dental hygienist services continue to meet the highest standards.
This change has been as gradual as possible (over a period of 6years). In 2017, the dental hygiene fee was changed from £45 to £55, and a further increase to £60 in 2022 (this is what you paid on your last dental hygiene visit).
We strive to deliver exceptional quality and maintain a comfortable environment for all our patients. We appreciate your understanding and continued trust in our practice. Should you have any further questions or concerns, please don't hesitate to reach out.
Management team at Valley Dental Practice.
Overall, how was your experience of our service?
Neither good nor poor
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Patient
5 star service
Came in for an emergency examination of my front tooth due to a fall. Inderpal was exceptional from start to finish and successfully reconstructed my front tooth as the nerve was exposed at the back. 5 star service and would highly recommend.
— Craig F
Verified review (1723810)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
Very accommodating at short notice - treatment explained clearly too.
— Evelyn Gibson
T107380
Review left 2 years ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Dear Evelyn, many thanks for your review and giving us an opportunity to serve you. We look forward to giving you exceptional service again.
Review from Google
Always efficient and kind.
— Liz Evans
T107381
Review left 2 years ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Dear Liz, many thanks for your review and giving us an opportunity to serve you. We look forward to giving you exceptional service again.
Check up
This is an excellent dental surgery, everyone is really friendly. Nubin is my dentist and I’ve always had the best treatment from him he’s also really good if you are a nervous patient and put you at ease immediately. Thank you so much.
— Margaret V
Verified review (1722440)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
Had an extraction and a filling, was in and out in no time and hardly felt a thing. Thanks Nabin
— James Belcher
T107286
Review left 2 years ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Dear James, many thanks for your review and giving us an opportunity to serve you. We look forward to giving you exceptional service again.
A very professional and friendly practice
All the staff are very friendly and professional. They all give a great service, makes the visit less daunting.
— Mandy C
Verified review (1722118)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Valley Dental Practice
I was offered a good temporary solution to adapt a worn bridge and replace one out of three teeth.
— Mark E
Verified review (1722071)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Temporary cap
The cap came off my tooth, leaving sharp edges and I was worried that the remaining tooth would break away. I was not able to get an appointment with my dentist but was offered an appointment with another dentist at the practice, only having to wait a couple of days. The service was excellent. I see the other dentist who explained my options, cleaned up my exposed tooth and put a temporary cap on. He explained that the cap would probably be ok until i next see my dentist, who will be able to go over all my options regarding my tooth. This dental practice is excellent. They are caring, kind and efficient. I always feel at ease.
— Linda H
Verified review (1721823)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Check up
Annual check, all good, friendly professional dentist ,feel totally at ease in this practice.
— Denise W
Verified review (1721422)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
A pleasant experience
Overall a pleasant experience.
— Stephen S
Verified review (1720302)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Highly recommend
Dr Naben is great, and I would highly recommend him. He understands when a patient is in pain and how to treat accordingly.
— Anonymous
Verified review (1720112)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
This person left a star rating but no comment.
— Colin Ellerman
T105335
Review left 2 years ago
This review complies with Google's policies.
Reply from Valley Dental Practice
Dear Colin, many thanks for your review and giving us an opportunity to serve you. We look forward to giving you exceptional service again.
The fullest confidence in my treatment
I have the fullest confidence in my treatment here. Whether an inspection or treatment, Josh gives me a friendly and professional service.
— Richard S
Verified review (1718660)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Initial check before treatment
Very happy with appointment. Josh was really good, felt at ease with future procedures.
— Anonymous
Verified review (1718258)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Quick appointment time, welcoming friendly staff
Having been in a lot of pain since Friday, I thought I could stick it out and hopefully it would improve on its own. By Monday realised it was not. I rang the dentists and they gave me an appointment for the same day. When I arrived the staff were all kind and very friendly. I have very bad anxiety but they made me feel comfortable and not judged.
— Anonymous
Verified review (1717526)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Excellent service
Excellent service, great advice.
— Anonymous
Verified review (1717478)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Hygienist appointment
A great experience with a lovely lady who explained everything and was so kind telling if it hurts to hold my hand up. Very good!
— Lisa S
Verified review (1716780)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Excellent treatment
Excellent treatment as always, you’re always made to feel comfortable by all staff, friendly, caring and they liked my perfume.
— Linda W
Verified review (1716451)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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