T400960
Review left 2 months ago
This review complies with Google's policies.
Reply from Weston Favell Dental Practice
Thanks for the 5 stars Amy Smith! Your support means the world to us, and we look forward to seeing you again soon at Weston Favell Dental Practice - Northampton!
Weston Favell Dental Practice - recent appointment
I was treated very well - the only thing I would say is that it was quite a wait at reception, I was treated very well by everybody.
— Anonymous
Verified review (2408855)
Review left 1 month ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
Nice and friendly
I love the new pads for entering arrival at practice. Very speedy. Staff at practice are very nice and friendly and look after me well each visit.
— Anonymous
Verified review (2408536)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
My recent appointment
It was a good experience and I was looked after very well.
— Peter T
Verified review (2408164)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
Yes
Was this treatment paid for privately, or on the NHS?
Private
Weston Favell Dental Practice - My recent appointment
Nearly on time seeing me. Check up short but useful advice re next steps.
— Anonymous
Verified review (2407604)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
Very good recent appointment
Very good service staff efficient.
— Peter M
Verified review (2407317)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
Hygienist appointment
I had a hygienist appointment today! Which was very pleasant! And a new receptionist I pad to complete which I was unable to complete with medication as the spelling and name of prescription medication was hard to spell as it is all in medical speak!
— Roy T
Verified review (2406487)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
Private
Weston Favell Dental Practice
9.35 appt. Arrived early as requested as link did not work. Taken in early and out before my appt should have begun. Teeth thoroughly checked over and reported as needing no treatment. Always good news.
— Anonymous
Verified review (2406379)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
Lovely service
As in name, Lovely lady, Lovely service.
— Pauline W
Verified review (2406308)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
We couldn't fault them
Was made to feel at ease, we couldn't fault them
— Alice F
Verified review (2406245)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
Appointment
The dentist I had and the technician are very professional and engaging, explained everything very well
My only issue with this practice is the new questionnaire. I was advised it had to be done on every visit even if nothing has changed with regards to my health or any other circumstances. This is a huge, tedious task to keep doing on every visit, enough to put you off coming regular! A simple form to use to input no changes would be very welcome
— Deborah B
Verified review (2405791)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
A brilliant dentist
I had my dental app. with Maddie today as always it went extremely well ... she measured my gums for my new dentures as l am having to have 3 removed
Maddie is a brilliant dentist who always explains everything perfectly.
— Jane C
Verified review (2405717)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
Private
Efficient and on time
Friendly, efficient and on time
— Gary S
Verified review (2404011)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Review from Google
Excellent service very caring and. Helpful and understanding thank you
— Rachel King
T397606
Review left 2 months ago
This review complies with Google's policies.
Review from Google
Saw Madeleine Henman. Appointment was on time. Thorough check up. Couldn’t be better
— Ian Whitman
T397607
Review left 2 months ago
This review complies with Google's policies.
My recent appointment
Dentist friendly and polite as were staff in general.
— Carol N
Verified review (2403508)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
Friendly and efficient staff. Seen promptly. The check in and rebook systems were perfect. The reminders of the appointment were very useful.
— Tracey Campbell
T397376
Review left 2 months ago
This review complies with Google's policies.
Weston Favell Dental Practice
Seen quickly
— Julie C
Verified review (2403049)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
No
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
Madeleine is an excellent dentist. Very friendly and makes the whole process very stress free.
— Chris Gilligan
T396501
Review left 2 months ago
This review complies with Google's policies.
Guiding me through treatment options
Raj was exceptional in treating my tooth/gum disorder and guiding me through treatment options. Having done all that was possible sadly scheduled appointment for an extraction
— Anonymous
Verified review (2402135)
Review left 2 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Did your dentist talk to you about membership plan options and give you a card with plan details on?
Yes
