The quality of the care delivered to, and the patience shown to me when I was finding it difficult was superb. Jess was really understanding and so too was the nurse, whose name I don't know. They are both a credit to the practice.
— Paul H
Verified review (1579528)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Holmes Dental Care
Hi Paul, I will pass on your comment to Jess and the nurse, thank you for taking the time to write this review, we appreciate it very much
Overall, how was your experience of Holmes Dental Care? (tap on a rating)
Holmes Dental Care
Friendliness of staff.
— Anonymous
Verified review (1579525)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Holmes Dental Care
Thank you for taking the time to write us a review and we are glad that you think our staff are friendly. We look forward to treating you again.
Overall, how was your experience of Holmes Dental Care? (tap on a rating)
Very welcoming
The staff are always very welcoming on every visit.
— Anonymous
Verified review (1579456)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Holmes Dental Care
we are happy to hear that the staff here are welcoming, we look forward to welcoming you again to the practice.
Overall, how was your experience of Holmes Dental Care? (tap on a rating)
Attention to patient safety
* Professional yet friendly approach by all staff
* Process of treatment explained clearly
* Ultra-modern equipment
* Cleanliness of all areas/attention to patient safety during the pandemic
— Karen F
Verified review (1579341)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Holmes Dental Care
Hi Karen, thank you for such a lovely review, we appreciate your comments on staff and the practice and look forward to seeing you in the new year
Overall, how was your experience of Holmes Dental Care? (tap on a rating)
Review from Google
Sorry for the earlier mixup !! See you next month.
Happy Christmas to you all
Leri and Peter
— Peter Trivett
T62279
Review left 4 years ago
This review complies with Google's policies.
Reply from Holmes Dental Care
Hi Leri, we look forward to seeing you in the new year, thank you for taking the time to leave us a review. :)
Invisalign Patient
Very responsive when enquiring about the initial consultation, they explained the processes involved very thoroughly and made me feel at ease with everything.
The staff are very friendly and professional, always ensuring you have the best experience possible. I would highly recommend them to anyone looking for dental treatment.
— Morgan B
Verified review (1579001)
Review left 4 years ago
This review was collected via email feedback service.
Reply from Holmes Dental Care
Hi Morgan, Thank you so much for taking the time to give us a review. And thank you for choosing our practice, we look forward to continuing your treatment in the new year.
Overall, how was your experience of our service?
Very good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Recommended
Professional, welcoming and friendly service with state of the art equipment.
I would highly recommend this practice.
— Richard F
Verified review (1578971)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Holmes Dental Care
Hi Richard, Thank you for your comments, your review means a lot to us. we look forward to seeing you again
Overall, how was your experience of Holmes Dental Care? (tap on a rating)
I was very reassured
I was very nervous about having a deep clean being carried out on my teeth. However, Helen the hygienist talked me through the process in detail and I was very reassured and felt so much better when treatment started.
— Tracey T
Verified review (1578279)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Holmes Dental Care
Hi Tracey, we are glad to hear that you felt relaxed with Helen the Hygienist. thank you for taking the time to leave us a review on your experience.
Overall, how was your experience of Holmes Dental Care? (tap on a rating)
Extremely pleased with the service
I have been to Holmes Dental Care earlier this year and was extremely pleased with the service and how I was treated.
However, I have had to cancel a recent appointment for a check up due to illness. I will remake for January when I am ready, although no longer suffering a chest infection.
I wish you all a Merry Christmas and a Happy New Year.
— Peta H
Verified review (1578246)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Holmes Dental Care
Hi Peta, Thank you so much for your comments. We hope you are feeling better and we look forward to seeing you again in the New Year
Overall, how was your experience of Holmes Dental Care? (tap on a rating)
Felt at ease
Very friendly made me feel at ease.
— Julian H
Verified review (1578244)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Holmes Dental Care
HI Julian, Thank you for your comments. We are glad that we made you feel comfortable on your visit. We look forward to seeing you again
Overall, how was your experience of Holmes Dental Care? (tap on a rating)
Review from Google
This person left a star rating but no comment.
— Peter James
T62115
Review left 4 years ago
This review complies with Google's policies.
Reply from Holmes Dental Care
Thank you Peter for you review, we really appreciate it
Professional
Totally professional.
— Tony G
Verified review (1578241)
Review left 4 years ago
This review was collected via SMS feedback service.
Reply from Holmes Dental Care
HI Tony, Thank you so much for your comments. We look forward to seeing you again in the new year
Overall, how was your experience of Holmes Dental Care? (tap on a rating)
Review from Google
Lovely team at Holmes, Lowri always do helpful and friendly. Barry is a fab dentist - I have had Invisalign treatment and I get so many compliments about my teeth now! Highly recommended
— Rhian Carta
T61837
Review left 4 years ago
This review complies with Google's policies.
Reply from Holmes Dental Care
Thank you Rhian for leaving us a review. We appreciate you taking the time to give us your feedback.
Review from Facebook
Fantastic service Dr Holmes and the staff are excellent, friendly, professional and helpful. I'm really happy with my dental implants & would recommend this practice to anyone who wants specialist treatments.
— Anonymous
T62832
Review left 4 years ago
This review complies with Facebook's policies.
Holmes Dental Care
Friendly staff.
— Barry H
Verified review (1576040)
Review left 4 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Holmes Dental Care? (tap on a rating)
Review from Google
Very friendly staff and great service
— Morgan
T61503
Review left 4 years ago
This review complies with Google's policies.
Reply from Holmes Dental Care
Thank you Tom for your feedback, we are glad you had great service on your last visit.
Review from Google
I've had further implants & all of the previous review still stands. Thank you Dr Holmes & staff.
My experience at this practice has been excellent. I've had a number of procedures since joining::
Whitening
Extraction
Fillings
Implants
Dr Holmes always prepares meticulously with scans & x-rays and explains each step of treatment carefully. The treatment co-ordinator is excellent in her communication and with text and email reminders & the dental nurses who've assisted are lovely.
I would highly recommend this practice 👌
— Rhiannon Dixon
T339738
Review left 4 years ago
This review complies with Google's policies.
Review from Google
I underwent an extraction on Monday 9th November, Barry was extremely patent and professional with me, explaining it was the right decision due to the ( roots ) in my Molar. I have to say Nicky his Dental Nurse was absolutely wonderful, she held my hand all the way through the procedure. Nicky you are a people's person, your caring attitude is second to none. I am a very nervous patient, however having Nicky around helped me through. She even called me the day after asking how I was feeling and to come up to the practice anytime if in doubt. Thank you once again.
— sharon kelleher
T61505
Review left 4 years ago
This review complies with Google's policies.
Reply from Holmes Dental Care
Thank you Sharon for leaving such a lovely review and feedback for us. It has been a pleasure to treat you and we look forward to seeing you again soon.
Review from Google
Really professional and friendly; if you need dental implants, or just routine dental health care this is the surgery to use.
— Masey Poos
T61507
Review left 4 years ago
This review complies with Google's policies.
Reply from Holmes Dental Care
Thank you very much for your kind words and five-star rating, Masey! We are thrilled to hear that you had a great experience at Holmes Dental Care in Cardiff. We strive to provide quality dental care and are glad that you found our services to be professional and friendly. We look forward to continuing to serve you with all of your dental care needs. Thank you for your business!
Review from Google
I have been seeing Barry and the team since May 2021 to have aligners / clear correct. Barry and the team have made the process incredibly smooth & communicated with me throughout / answered all my questions & been really accommodating. I’m so glad I found the practise & am really happy with the results. Picture below shows 4 months progress. Still have a few more aligners and tweaks to make!
— Becky Hereward
T61508
Review left 4 years ago
This review complies with Google's policies.
Reply from Holmes Dental Care
Thank you so much for your kind words, Becky! We are so glad to hear that you have had a positive experience with Barry and the team at Holmes Dental Care in Cardiff. We are delighted to hear that you are happy with the results and the progress you have made. We look forward to helping you complete the process and make any necessary tweaks. Thank you for entrusting us with your dental care!
