Working Feedback

Opal Dental Clinic

97 Cathedral Road, Pontcanna, Cardiff, CF11 9PG

Excellent rating from 718 reviews

5 out of 5 stars

+ 246 reviews from Google 964 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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I had an upper moler extraction and developed an infection & a dry socket afterwards. Ammar has been amazing, he has seen me without an appointment on several occasions & given me 1-1 care and attention. All the staff are also so helpful & caring from the nurse who held my hand during the procedure & the receptionist when I called. I am very thankful I have this practise as my dentist because of the care & attention I have received throughout the past 5 weeks. Thank you!!

— Helen Collins

T455152 Review left 1 month ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Dr Ammar Salman & his exceptional team were truly amazing, the new receptionist was so kind friendly & helpful, & the lovely dental nurse that held my hand was calm & caring,. First visit with Ban, so gentle didn’t keep me hanging around, (had emergency appointment the day after I rang) I've been in so much pain over the last 2weeks. Waiting for antibiotics to work to get a tooth extracted.(from clenching my jaw) Even ended up in A&E twice. I was frightened to walk through the door (dramatic I know) but you know how it feels!!
Amman explained everything he was going to do, i was literally shaking.
The back lower tooth a difficult extraction as roots weren’t straight, was out within minutes and I DIDN'T FEEL A THING.
I sat in the chair at 2.10 & by 2.31 it was out!!
I cannot thank you enough, your professionalism exceeds itself. The phone call the next day to see how I was doing, was that extra mile :)
Our family have always gone to this practice with the previous dentist (over 25yrs) it’s always a worry when things change but we will continue our journey travelling from Pembrokeshire for our dental treatment with Ammar as I have 100% faith that he will provide the best pain free treatment always. At the best price.
The service you & your team are providing,…
that extra mile you go is greatly appreciated. I Will recommend Opal Dental with Dr Ammar Salman to anyone looking for the best care .

Thank you Audra

— Audra

T434737 Review left 2 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
Dr Ammar Salman & his exceptional team were truly amazing, the new receptionist was so kind friendly & helpful, & the lovely dental nurse that held my hand was calm & caring,. First visit with Ban, so gentle didn’t keep me hanging around, (had emergency appointment the day after I rang) I've been in so much pain over the last 2weeks. Waiting for antibiotics to work to get a tooth extracted.(from clenching my jaw) Even ended up in A&E twice. I was frightened to walk through the door (dramatic I know) but you know how it feels!!
Amman explained everything he was going to do, i was literally shaking.
The back lower tooth a difficult extraction as roots weren’t straight, was out within minutes and I DIDN'T FEEL A THING.
I sat in the chair at 2.10 & by 2.31 it was out!!
I cannot thank you enough, your professionalism exceeds itself. The phone call the next day to see how I was doing, was that extra mile :)
Our family have always gone to this practice with the previous dentist (over 25yrs) it’s always a worry when things change but we will continue our journey travelling from Pembrokeshire for our dental treatment with Ammar as I have 100% faith that he will provide the best pain free treatment always. At the best price.
The service you & your team are providing,…
that extra mile you go is greatly appreciated. I Will recommend Opal Dental with Dr Ammar Salman to anyone looking for the best care .

Thank you Audra

— Audra Zmuda

T434293 Review left 2 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
Absolutely amazing thanks to ammar and lovely young lady which I did forget your name sorry.
I was petrified today but never felt a thing with tooth extraction and both made me feel at ease.
Thanks to receptionist who is lovely.

— Debbie Gosling

T433383 Review left 2 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Excellent staff .they new i was not a fan of dentist and openly admitted i was scared, the dentist made me feel very comfortable and reassuring. They extracted two teeth i did not feel any pain .he made sure i was completely pain free ,im still scared but i have this experience to fall back on if i require any further dental treatment thankyou all staff at opal dental care.

— Mike Kel

T431207 Review left 3 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
I am an extremely nervous patient, and I have to give huge praise to all of the team at the Opal Dental Practice. They were empathetic and explained everything, I never thought I would have such a great experience with no pain or issues. Definitely be back. Thanks guys.

— Pat Mason

T421923 Review left 3 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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I cannot recommend this dentist enough! I am so happy and pleased with the result i was left with from Ammar, he’s amazing.

He’s made my confidence grow so much and smile again and im beyond grateful for that.
If your looking for a dentist, who will make you feel comfortable and willing to do anything to make you happier - Opal dentist is the place.

Thank you so much.

— Hermione Abdullah (Mimzy)

T411354 Review left 4 months ago
This review complies with Google's policies.

Composite Bonding

5 out of 5 stars
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I can’t recommend Opal Dental enough. After being turned away by other dentists, I finally found Omar, who was willing to help with composite bonding—and I’m so glad I did. From the start, he was reassuring, professional, and really took the time to understand what I wanted.

The results are honestly amazing. My teeth look so natural and exactly how I’d hoped, if not better. You can tell he genuinely cares about his work and his patients.

If you’ve been told no elsewhere or you’re feeling unsure, I’d definitely say go and see Omar. I’m so grateful I did.

— Hermione P

Verified review (2421815) Review left 4 months ago
This review was collected via online systems.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— A Google User

T409107 Review left 4 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Absolutely amazing dentist (Amar) , extremely knowledgeable and professional

— Heidi Ben nasr

T407166 Review left 4 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
Ammar is exellent so professional caring,outstandung service you wont be dissapointed highly recommend.

— Sasha Cherif

T398580 Review left 5 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
google logo
I’ve been coming to Opal dentist since having an emergency appointment back in 2020. Since then I’ve had several treatments including root canal and today, I had an extraction. All treatments completed by Dr Amaar Salman. As someone who is petrified of the dentist, Amaar has always made me feel as calm as possible during my treatments and took the time to explain everything in detail. He even rang me to make sure I was ok after the treatment which was so thoughtful.

The dental nurses who work on a Monday and Wednesday are amazing! They made me feel at ease and supported me during my appointments. Thank you girls!

If anyone is scared of the dentist like me, I would definitely recommend having treatment at Opal Dental.

Thank you all for being patient with me while I faced my biggest fear!!

— Fgg Fgg

T397450 Review left 5 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Wonderful team wonderful dentists Only praise and coming from seeing Mr Phillips all my.life this says a lot .
Thank you

— Sarah Aylett

T392697 Review left 6 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Wil Morgan

T377566 Review left 7 months ago
This review complies with Google's policies.

Excellent service

5 out of 5 stars
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The service we receive is excellent, very friendly and professional

— Anonymous

Verified review (2373385) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

Review from Google

5 out of 5 stars
google logo
Receptionists always polite and efficient. Saw Rachel. As always a good examination and the whole procedure explained as it went on. Following examination it was clearly explained to us what further work was required and the price. We're able to make an appointment for the further work before we left the surgery. Have to say it was much sooner than I thought it would be.
All round a great service

— Lynda Smith

T376080 Review left 7 months ago
This review complies with Google's policies.

Quick response

5 out of 5 stars
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Quick response to help me in urgent need, all explained and resolved

— Elizabeth G

Verified review (2372454) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

My experience

5 out of 5 stars
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Very attentive and caring.

— Andrea C

Verified review (2370887) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

My experience

5 out of 5 stars
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Brilliant.

— Peter C

Verified review (2370781) Review left 7 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

Review from Google

5 out of 5 stars
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If you want 5-star reviews and want to remove negative reviews from Google, contact me via my profile; my contact details are listed there.

— Tilly Matthews

T374903 Review left 7 months ago
This review complies with Google's policies.