Working Feedback

Opal Dental Clinic

97 Cathedral Road, Pontcanna, Cardiff, CF11 9PG

Excellent rating from 718 reviews

5 out of 5 stars

+ 241 reviews from Google 959 total reviews

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Latest Reviews by Working Feedback

Straightforward check up

5 out of 5 stars
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My check up with Ban was as straightforward as it always is. She checked my teeth thoroughly and then gave them a good clean. She’s always very pleasant and straight to the point. I’m glad that the clinic has DPAS as it’s so useful being able to pay monthly.

— Nia M

Verified review (2210134) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

A first class dental practice

5 out of 5 stars
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Rachael is very excellent and all the staff are friendly and helpful.
A first class dental practice

— Gregory T

Verified review (2209976) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Liz Coombs

T275204 Review left 1 year ago
This review complies with Google's policies.

I felt cared for.

4 out of 5 stars
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Very helpful and patient with my queries and attentive check up. My teeth are happier! One slight thing...The suction tube was used a little heavy-handed initially but adjusted immediately that discomfort was noted; I felt cared for. Thank you. And would recommend.

— Louise D

Verified review (2209379) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 4 out of 5 stars

All good

5 out of 5 stars
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All good as usual

— John R

Verified review (2209317) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Attended as an emergency. Excellent care. Thank you all.

— Martin Davies-Jones

T274597 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Efficient and dentist is really lovely

— Sian Cox

T274461 Review left 1 year ago
This review complies with Google's policies.

Excellent customer service

5 out of 5 stars
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Always excellent customer service, very professional and genuinely friendly

— Anonymous

Verified review (2206227) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

Friendly

5 out of 5 stars
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Friendly, good information

— Luiza P

Verified review (2205980) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

My experience

3 out of 5 stars
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As usual the attitude of the reception staff left a lot to be desired. The only reason I still attend this practice is because of the dentist herself. She is friendly, caring and professional. When this practice goes completely Private I will be changing to another dental practice where the receptionist know how to speak to patients

— Carole S

Verified review (2205876) Review left 1 year ago
This review was collected via SMS feedback service.

Reply from Opal Dental Clinic

Thank you for taking time to leave your review. From the moment you entered the practice your attitude towards staff was very hostile, We tried to explain we would not have changed your first name from Carole to Carol-Ann this was done Via the online portal and that the way you speak to staff is not acceptable and will not be tolerated.
Overall, how was your experience of Opal Dental Clinic? 3 out of 5 stars
Was this service paid for privately, or on the NHS? NHS

Very good with me

5 out of 5 stars
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Rachael my dentist is very good with me as I have always been very scared of the dentist and she makes me feel relaxed and comfortable.

— Jane F

Verified review (2204952) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

Good experience

5 out of 5 stars
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Very happy with my Dentist and overall my experience was good

— Angela O

Verified review (2204556) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars
Was this service paid for privately, or on the NHS? NHS

I feel completely at ease

5 out of 5 stars
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Excellent service as normal, Rachel and staff are always professional in their treatment and advice. I feel completely at ease with them. And would recommend their practice

— Wayne J

Verified review (2203289) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

Opal Dental Clinic

5 out of 5 stars
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Rachel looked after us very well, explaining everything about our appointment.

— Anonymous

Verified review (2201758) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

Excellent practitioner

5 out of 5 stars
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Rachel is an excellent practitioner, all the work she does is top class and she is very friendly. I have great confidence in her

— Anonymous

Verified review (2200365) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

Very good

5 out of 5 stars
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Very good practice

— Anonymous

Verified review (2200273) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

Review from Google

5 out of 5 stars
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My family and I have been with this practice for at least 20 years. They are always on time, no waiting. Rachel is professional, friendly and gives sensible advice. Highly recommended.

— Stanislava Sofrenic

T270819 Review left 1 year ago
This review complies with Google's policies.

Everyone is very helpful

5 out of 5 stars
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Bright, friendly place. Everyone is very helpful.

— Anonymous

Verified review (2199968) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

Review from Google

5 out of 5 stars
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This practice is outstanding they are lovely people who provide you with the best possible service you can get they seen me In a emergency when no other dentis was helping me the dentis was upfront honest and so helpful providing me treatment the receptionist was a absolute star she is so nice she helps you get appointments and listens to your issues her customers service was excellent and 5star service . I would highly recommend this practice the are well priced aswell compare to most thank you again you i really appreciate your help

— Rhys Matthews

T270262 Review left 1 year ago
This review complies with Google's policies.

Very good service

5 out of 5 stars
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Teeth cleaning session with Ban Jafer, very good service.

— Anonymous

Verified review (2196611) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars
Was this service paid for privately, or on the NHS? Private