Working Feedback

Opal Dental Clinic

97 Cathedral Road, Pontcanna, Cardiff, CF11 9PG

Excellent rating from 718 reviews

5 out of 5 stars

+ 241 reviews from Google 959 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Brilliant and informative- total trust with this practice

— Angela Ali

T182436 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Excellent dentist. Ammar Salman is highly recommended

— Gail Murray

T182298 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Excellant service esp as it was an emergency and at short notice

— Sarah Williams

T182299 Review left 1 year ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Tom

T182030 Review left 1 year ago
This review complies with Google's policies.

Highly recommend this practice

5 out of 5 stars
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I was a few minutes late due to parking but that was forgiven with a warm welcome from the friendly and helpful receptionist.
The dentist was professional and helpful, by discussing future options. The dentist does not appear to log every single tooth like they used to plus a short scale and polish would have been nice.
However, I can highly recommend this practice for their welcoming hospitality and professionalism.
Thank you.

— Anonymous

Verified review (2020617) Review left 1 year ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Fantastic dentist surgery both for NHS and private patients. Great with nervous adults and great with kids too. Very lucky to have them.

— Claire Thomas

T176026 Review left 1 year ago
This review complies with Google's policies.

Great service with Rachael

5 out of 5 stars
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Always friendly and it was lovely to meet and be helped by the new receptionist.

— Catherine E

Verified review (2016967) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

Routine visit

5 out of 5 stars
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Another very good appointment, gave me useful advice and arranged for me to see the hygienist there and then for a deep clean, which saved me booking another appointment. Very good service from the reception as well. All areas very clean and welcoming. Thank you.

— Anonymous

Verified review (2016912) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Lovely practice, Ban is a great dentist, super gentle and reassuring for nervous patients!

— luke maggs

T175232 Review left 2 years ago
This review complies with Google's policies.

An emergency loss of filling

5 out of 5 stars
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Booking easy, helpful desk staff and work carried out excellently.

— Tudor T

Verified review (2016327) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Actually a dentist I enjoy going to. Had to have a tooth out today 😩 but honestly I was laughing pretty much the whole time. Apart from the injection 😭 The lady at reception was sooo friendly, and the dentist and assistant were full of chats and jokes. Pretending it was one of my front teeth was coming out made me howl 🤣🤣 and I'm a 51 Yr old woman 🤣🤣🤣 I was at ease after honestly being sooooo nervous about it.
Having read a previous review about phonecalls not answered my experience was I left a message and had a call back within half hour so I really can't complain
Roll on check up - I'm missing the jokes already
Nic

— Nicolletta Jamay

T174972 Review left 2 years ago
This review complies with Google's policies.

They have been amazing

5 out of 5 stars
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Rachel and everyone at Opal Dental Practice have been so friendly, patient, helpful, professional, understanding and kind through my treatments and tooth struggles, and I am so grateful for their expertise in addressing my issues when they have arisen. They have been amazing when I’ve had a dental emergency, and been very prompt in helping find a solution in that situation and was seen as soon as possible. The same goes for all the other times and I can’t fault them at all. I am so grateful for you all and have helped restore confidence and my quality of life when struggling, so thank you so very much and I’m so glad I have you to turn to whenever I have a dental problem that arises or one that can be prevented.

— Anna F

Verified review (2014088) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

Review of Dental visit

5 out of 5 stars
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I only went for my annual check up. All the staff were very friendly. Rachel was, as always very informative and pleasant.

— Tony P

Verified review (2013215) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

Excellent attention

5 out of 5 stars
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Seen at short notice, excellent attention and advice.

— Anonymous

Verified review (2012942) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

Extraction

5 out of 5 stars
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Amman Salman was vey good together with his Dental Nurse. Fully explained process pre and post.

— David E

Verified review (2012922) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent dentist experience

5 out of 5 stars
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Ban Jafer is an excellent dentist.
She is professional and thorough. I have some sensitivity in my lower front teeth which Ms Jafer is aware of and always very careful with. She checked with me often that I was not in discomfort.

— Anonymous

Verified review (2012402) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

Replace broken tooth

5 out of 5 stars
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A front tooth, already with a large filling, had broken off.
I had a root canal done and then the tooth built up.
The result looked natural and the adjacent false tooth on a small plate still clicks neatly into place.

— Anonymous

Verified review (2012194) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

Review from Google

5 out of 5 stars
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It’s clear that Mr Ammar Salman and his team are dedicated to providing exceptional care, and I’m so grateful to be under your treatment. Thank you for your professionalism and for helping me maintain a healthy smile!

Wishing you and your practice continued success.

— Harith Naoush

T173801 Review left 2 years ago
This review complies with Google's policies.

Efficient Check up

5 out of 5 stars
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Efficient, very pleasant and helpful.

— Cheryl M

Verified review (2010950) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

Emergency Appointment.

5 out of 5 stars
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Pleased that I could be seen at short notice and relieved that I have a plan in place to investigate my toothache further. Friendly and professional, thank you.

— Stephen B

Verified review (2010094) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars