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Opal Dental Clinic

97 Cathedral Road, Pontcanna, Cardiff, CF11 9PG

Excellent rating from 718 reviews

5 out of 5 stars

+ 241 reviews from Google 959 total reviews

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Latest Reviews by Working Feedback

Completely painless

5 out of 5 stars
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An awkward filling between two teeth was required to correct a problem which had been bothering me for some, being difficult to brush/floss clean. I had been dreading the appointment but my fears turned out to be groundless. Both the initial injection and the repair process were completely painless. Additionally, Rachel went ‘above and beyond’ by spending extra time to ensure that the awkward initial gap could be corrected. This has worked out perfectly and I no longer have to reach for a cocktail stick following a tandoori lamb tikka or similar! 10/10. The car park was a bit of a challenge for my 740iL long-wheelbase but is fine for normal-sized cars!

— Gregory L

Verified review (1843364) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? (tap on a rating) 5 out of 5 stars

Great service

5 out of 5 stars
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Great service.

— Anonymous

Verified review (1842973) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Clean and friendly

5 out of 5 stars
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Very clean and friendly service.

— Anonymous

Verified review (1842121) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? (tap on a rating) 5 out of 5 stars

Very informative and helpful.

5 out of 5 stars
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Very understanding when I explained I was terrified. Very informative and helpful.

— Ryan H

Verified review (1841200) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? (tap on a rating) 5 out of 5 stars

Friendly and helpful

5 out of 5 stars
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Always friendly and helpful at reception followed by professional treatment in a friendly manner.

— Diane S

Verified review (1840812) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? (tap on a rating) 5 out of 5 stars

Check up

5 out of 5 stars
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Happy with the service.

— Anonymous

Verified review (1837404) Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Treatment was very professional

5 out of 5 stars
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Very helpful and understanding with my nhs position as I haven’t been to the dentist since 2020. Treatment was very professional as well. Treated today as private patient. Thank you.

— John C

Verified review (1837358) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? (tap on a rating) 5 out of 5 stars

Pleasantly surprised

5 out of 5 stars
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We were late as my 86-year-old dad forgot his teeth, we did leave a message to say we were late. He is not getting along with the plates and was very pleasantly surprised that the dentist didn’t berate him for not wearing them, they are going to be adjusted.

— Anonymous

Verified review (1837135) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? (tap on a rating) 5 out of 5 stars

Everything was clearly explained

5 out of 5 stars
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The efficiency and the gentleness of the dentist. Everything was clearly explained before and after treatment.

— Anonymous

Verified review (1837005) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? (tap on a rating) 5 out of 5 stars

Friendly service

5 out of 5 stars
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Friendly service from all staff.

— Bethan C

Verified review (1836992) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? (tap on a rating) 5 out of 5 stars

Quick and informative

4 out of 5 stars
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Quick and informative.

— Martin L

Verified review (1836938) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? (tap on a rating) 4 out of 5 stars

Clear advice

5 out of 5 stars
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Good professional service and clear advice.

— Anonymous

Verified review (1836632) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? (tap on a rating) 5 out of 5 stars

Good, open, clinical discussion

5 out of 5 stars
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Efficient, friendly, good, open, clinical discussion.

— Trevor T

Verified review (1835774) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? (tap on a rating) 5 out of 5 stars

Excellent treatment

5 out of 5 stars
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Excellent treatment and provision of treatment options for my particular problem.
The staff were all very friendly and helpful.

— Wendy M

Verified review (1833593) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? (tap on a rating) 5 out of 5 stars

Opal Dental Clinic

5 out of 5 stars
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Professional and timely.

— Anonymous

Verified review (1832307) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? (tap on a rating) 5 out of 5 stars

Quick and efficient

4 out of 5 stars
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Rachel and assistant very good. Quick and efficient.

— Christopher D

Verified review (1832212) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? (tap on a rating) 4 out of 5 stars

Good explanation

5 out of 5 stars
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Friendly welcome, good explanation from the dentist and lovely to see the waiting room has been refurbished. What a difference!

— Anonymous

Verified review (1831482) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? (tap on a rating) 5 out of 5 stars

Excellent as usual

5 out of 5 stars
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Excellent as usual.

— Anonymous

Verified review (1830568) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? (tap on a rating) 5 out of 5 stars

Felt reassured

5 out of 5 stars
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Rachel is very professional and gives me lots of options regarding different issues with my teeth. Felt reassured. Very helpful.

— Anonymous

Verified review (1828989) Review left 2 years ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? (tap on a rating) 5 out of 5 stars

Beautiful surroundings

5 out of 5 stars
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So friendly which puts you at ease.
Beautiful surroundings too.
Bright and welcoming.
Thank you.

— Chris R

Verified review (1828705) Review left 2 years ago
This review was collected via QR code.
Overall, how was your experience of Opal Dental Clinic? (tap on a rating) 5 out of 5 stars