Working Feedback

Opal Dental Clinic

97 Cathedral Road, Pontcanna, Cardiff, CF11 9PG

Excellent rating from 718 reviews

5 out of 5 stars

+ 241 reviews from Google 959 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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I was seen very quickly, given a thorough examination including x-rays and photographs.
No treatment was needed on this occasion but I left feeling reassured and having been given clear advice on how to proceed.

— Jonathan Walters

T331367 Review left 8 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Rachel was very helpful with advice on stain removal and was able to accommodate a clean and polish there and then due to a cancellation. Very satisfied

— Eric Armstrong

T330914 Review left 8 months ago
This review complies with Google's policies.

My experience

4 out of 5 stars
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Disappointing news, but appreciate the update.

— Anonymous

Verified review (2302483) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 4 out of 5 stars

Review from Google

5 out of 5 stars
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Great people great place

— Jones

T330589 Review left 8 months ago
This review complies with Google's policies.

Excellent attention

5 out of 5 stars
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Excellent attention, very pleased

— Barbara B

Verified review (2301838) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

Review from Google

5 out of 5 stars
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Our appointment went well. Receptionist was lovely, always friendly & efficient. Made us our next appointment before we left. Our dentist (Ban) was very thorough with her examinations & also friendly & efficient. Ban took very good care of my grandson & explained oral hygiene to him, demonstrated how to use floss & answered his questions. Great experience.

— Mary Coakley

T329169 Review left 8 months ago
This review complies with Google's policies.

My experience

4 out of 5 stars
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Annual checkup.

— Anonymous

Verified review (2299830) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 4 out of 5 stars

Opal Dental Clinic

5 out of 5 stars
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Love this dentist, very friendly and good for appointments

— Karen S

Verified review (2299789) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

Check up

3 out of 5 stars
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Poor time management, quick check up

— Anonymous

Verified review (2299569) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Opal Dental Clinic

Good Afternoon Matthew. Thank you for taking the time to leave your working Feedback after your recent dental visit. We are sorry for the delay in seeing you this morning. We will take this feedback on board and if you have any questions , Please contact the practice on 02920388036. Warm regards. Opal dental team.
Overall, how was your experience of Opal Dental Clinic? 3 out of 5 stars

My experience

3 out of 5 stars
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It’s not what it used to be!
Prior to changing hands, appointments felt very worthwhile. A thorough check with a dental nurse making notes, and a complimentary scale and polish as standard. Now, it feels like you’re rushed in and out within 60 seconds, no notes made, no cleaning done, just a fast conversation about what you need which all comes at a cost. Sadly it feels it’s much more about just making money now than the care of the patient which makes you question whether you actually need the things done suggested, or if it’s just a way to get more money out of you. Sad time

— Anonymous

Verified review (2299484) Review left 8 months ago
This review was collected via SMS feedback service.

Reply from Opal Dental Clinic

Good Afternoon Laura. Thank you for taking the time to leave your working feedback after your recent visit. If you would like to contact the practice on 02920388036 We would be more than happy to run through the New NHS guidelines that came into effect back in April 2024. Warm regards. Opal Dental Team.
Overall, how was your experience of Opal Dental Clinic? 3 out of 5 stars

My experience

5 out of 5 stars
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Check up

— Anonymous

Verified review (2298366) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

Excellent care

5 out of 5 stars
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Excellent care as always

— Leonard H

Verified review (2296055) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

Review from Google

5 out of 5 stars
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A really welcoming experience, very professional and keen to give a cost effective solution

— Gibbsy147

T326900 Review left 8 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Best Dentist around!! 10/10 service!!

— Paul Davies

T325593 Review left 8 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Great dental surgery with pleasant staff. Highly recommend. 10 out of 10.

— Ian Russell

T325064 Review left 8 months ago
This review complies with Google's policies.

Opal Dental Clinic

5 out of 5 stars
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Respectable doctor, polite staff, and very clean and tidy clinic.

— Ebtehal A

Verified review (2291379) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars
Was this service paid for privately, or on the NHS? NHS

Friendly

5 out of 5 stars
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Friendly, efficient.

— Anonymous

Verified review (2291121) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Simon Freeman

T323645 Review left 8 months ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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A professional service.Would recommend this practice.

— Clare Westcott

T323646 Review left 8 months ago
This review complies with Google's policies.

Opal Dental Clinic

5 out of 5 stars
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Rachel is polite and knowledgeable.

— Anonymous

Verified review (2289746) Review left 8 months ago
This review was collected via SMS feedback service.
Overall, how was your experience of Opal Dental Clinic? 5 out of 5 stars