Review from Google
I can’t say enough good things about everyone I met who works here. So friendly, helpful and caring. An amazing service by all. I genuinely felt like they cared about me personally and not just another ‘patient’. I have to give a huge special thank you to the absolutely amazing Mark Hill who was the dentist I saw. After speaking with him about the anxiety I had about being there as well as a sensitivity to metal on teeth sounds (I know some will understand this), Mark was incredibly patient. He went through everything with me and making sure I was ok at every stage from initial consultation to every part of the filling process. He managed to barely touch my teeth with metal and I can’t explain how much that helped. I felt completely at ease and can’t thank him enough. I also wanted to thank all the dental nurses who were incredibly kind (I am afraid I can’t remember names, I was trying to focus on not panicking). I am actually looking forward to my next appointment and will be recommending to everyone I know!
— Lynn Lee
T296961
Review left 4 years ago
This review complies with Google's policies.
Review from Google
I’ve had my Invisalign and composite bonding treatment with Omar at Park Place Dental Practice and the results are fantastic. I’m so glad I found the practice. The whole team has been wonderful! Thank you to the whole team!
— husky dawgg
T296962
Review left 4 years ago
This review complies with Google's policies.
Review from Google
A trip to the dentist is never something you look forward to but I have to be honest and say that it is an actual pleasure to see the team at Park Place Dental Practice. From Val on reception, to the team of fantastic dental nurses that play a vital role in your experience- the practice is faultless. I always feel looked after, taken care of and never put in any pain or discomfort. Harriet has performed various treatments on my teeth and every time she is light handed and reassuring. She is everything you would want from a dentist- caring and gentle throughout. I can say that I am never worried or concerned when I need to visit as I know they will do their absolute best for me. If anything, I feel relaxed in such a clean and friendly environment. Thanks for all you do.
— Claire Batten Watkins
T296963
Review left 4 years ago
This review complies with Google's policies.
Review from Google
I’m so happy and grateful for my treatment and result . Dr Harriet is so nice, polite and knowledgeable. She made my visit. I really appreciate it and wish everyone to have got such good dentist. All the best for everyone in Park Place!
— Małgosia Duda
T296964
Review left 4 years ago
This review complies with Google's policies.
Review from Google
Friendly, welcoming, Dental Practice and practitioner.
Having suffered with a tooth cavity – initiated during the first ‘COVID 19 pandemic’ lockdown – toothache and decay were an inevitable outcome the longer I left it to progress.
Sometime later nerve pain ensued and I was force to seek emergency treatment in the hope of relief. What consequence to the tooth that my lack of earlier intervention left was unknown to me but dental treatment and the hope of optimum outcomes was now a must.
Park Place Dental Practice was excellent!
I phoned to enquire about an emergency appointment first thing in the morning and within minutes I was booked in for an appointment scheduled just 2 hours later. The receptionists focus on helping me was just what I wanted and needed.
When I arrived I was designated to the Dental practitioner – Wilson Wong.
His charming charismatic personality was a pleasure right from the start.
He enquired enthusiastically about my tooth pain and about the mitigating measures I had been taking in order to deal with it over the days leading up to my contact with them.
Straight away he gave me options for any overall treatment plans and what he would be able to do immediately for the present tooth pain.
The plan was to remove the appropriate tooth nerve – to alleviate the present sufferings – and then to try a root-canal in order to ‘hopefully’ in the long run save the tooth.
Nerve removed and tooth preparation complete - capped with a temporary filling. I was swiftly booked in for my full scale ‘root-canal’ - capped with a permanent filling (and if all goes well a future crown) just over 1 week thereafter.
The treatment was a somewhat lengthier procedure than I initially thought it would be (but having not undergone it before and it being a new experience for me what was I expecting?) but Wilson and his colleague were as efficient as could be in carrying it out and then sending me on my way.
I left with the hope that the treatment was to be a success and that if all’s well in 6 months time I will return to have a check up and crown the tooth in question. “Having written this review 1 week after my latest appointment I’m feeling somewhat confident that this will be the case. The tooth is performing well and with any luck will be ready for its crown.”
So there we have it, Park Place Dental Practice was great!; is great!
Really helped me out in a time of need and am looking forward to any further interactions as I’m sure my teeth are in great hands.
— PHILIP JAMES
T296965
Review left 4 years ago
This review complies with Google's policies.
Review from Google
I have been a patient with the practice for over 4 years and could not be more satisfied! It is evident that not only they take excellent care of the practice in terms of cleanliness, but also take excellent care of patients. Eventhough, going to the dentist makes me nervous, the staff has always made me feel at ease while there.
I was last seen by Wilson, who was absolutely amazing. Very professional yet approachable, ready to answer my questions, reassure me, and take my concerns into account throughout the treatment. Thanks!
— Georgia Botsi
T296966
Review left 4 years ago
This review complies with Google's policies.
Review from Google
A fantastic practice! Always a warm welcome from Val and Harriet is a great dentist, especially with children, putting them at ease.
— Laura Halliwell
T296967
Review left 4 years ago
This review complies with Google's policies.
Review from Google
This person left a star rating but no comment.
— Naomi Osbourn
T296968
Review left 4 years ago
This review complies with Google's policies.
Reply from Park Place Dental Practice
thanks for the great review
Review from Google
Fantastic dentist, short waiting time and everyone was super friendly!
— Neve Bateson
T296970
Review left 4 years ago
This review complies with Google's policies.
Review from Google
First class treatment received today from Dr Wilson Wong. He and everybody at the practice is friendly, professional and welcoming. Highly recommended.
— Tracey Kiche
T296900
Review left 4 years ago
This review complies with Google's policies.
Reply from Park Place Dental Practice
Thank your for your lovely review, Tracy. We are pleased to hear you are happy with our service!
Review from Google
I have been with Park Place Dental Practice for many years from when they were in Churchill Way! This has to be the BEST dental practice in Cardiff! They always go above and beyond to make you feel welcome because let's face it, the dentist can be daunting to some... I used to have such anxiety about going to the dentist, but since being a patient here I never have to worry as I know I'll always be taken care of.
Today I had to have quite a lengthy procedure done. I had my treatment done by Wilson Wong. All I can say is what an excellent dentist! He's so kind and has such a good vibe and goes out of his way to make you feel comfortable. He explained everything to me and he was very thorough. He made the whole experience as good as it could be! He's definitely a great asset to the company as well as Omar who I've seen previously and came in to oversee my treatment today. He's very reassuring and such a cool guy! The owners Mark and Sarah are just amazing people. They always say hello and great you with kind faces. Another two members of the team Heather and Shauna are adorable. They are always so kind to me and helpful. Val the head receptionist is absolutely brilliant! What a lovely woman! So friendly and so kind and always there to help with anything she really does go above and beyond! (Thank you always Val).
In summary, I would HIGHLY recommend this dental practice and I would never go anywhere else! I wish I could give more than 5 stars because they really are more than that! 😊
— Just Me
T296971
Review left 4 years ago
This review complies with Google's policies.
Reply from Park Place Dental Practice
Hi Chidi, it's been great seeing you over the years. Thank you for taking the time to write some in depth feedback of your experience with us! We pride ourselves on being a dental practice that can help patients who feel slightly anxious going to the dentist. I hope we can continue to surpass your expectations in the future. I will be sure to let the team know of your kind words. Have a lovely evening and hope to see you soon!
Park Place Dental Practice
Review from Google
Always receive good treatment & advice whenever I visit the practice. Very satisfied. Thanks to all concerned.
— Alan Cowley
T296972
Review left 4 years ago
This review complies with Google's policies.
Reply from Park Place Dental Practice
Thanks for your kind words Alan. It's always great to see you at the practice
Review from Google
Harriet and her assistant were fab. Gave me a good check up and gave me what i needed.
— Jac Dimond
T296975
Review left 4 years ago
This review complies with Google's policies.
Reply from Park Place Dental Practice
Thanks for your review Jac. I'm glad Harriet was able to look after you so well! Harriet is fantastic dentist and we are glad she's part of our team!
Review from Google
This person left a star rating but no comment.
— Diane Grant
T296976
Review left 4 years ago
This review complies with Google's policies.
Reply from Park Place Dental Practice
Thank you for taking the time for leave us your 5 star review of your experience at Park Place Dental Practice
Review from Google
Been going here for just over a year now after a colleague recommended them.
All the staff are very helpful and friendly I’ve had no issues!
Would recommend to anyone looking for a dentist local to the city centre as they’ve been great so far :)
— Scott Flory
T296977
Review left 4 years ago
This review complies with Google's policies.
Reply from Park Place Dental Practice
Hi Scott. Thanks for taking the time to leave us some feedback. I'm glad you would recommend us to others as many of our patients come to us based on others recommendations. We look forward to seeing you in the future!
Review from Google
This person left a star rating but no comment.
— R Singh
T296978
Review left 4 years ago
This review complies with Google's policies.
Reply from Park Place Dental Practice
Thank you for your 5 star review!
Review from Google
This person left a star rating but no comment.
— Nocticel
T296979
Review left 4 years ago
This review complies with Google's policies.
Reply from Park Place Dental Practice
Thanks for your 5 star review Maricel!
Review from Google
Really great team here, lovely people manner & do whatever they can to help & meet your needs. Highly recommend.
— Rosie Henson
T296981
Review left 4 years ago
This review complies with Google's policies.
Reply from Park Place Dental Practice
Hi Rosie. Thanks for your review. I'm glad the team has always exceeded your expectations!
Review from Google
My entire experience with Park Place Dental has been nothing short of amazing. I was in need of an emergency root canal treatment and Val the receptionist was so caring and assuring in assisting me and helping me reschedule my appointment when I was unable to attend. Dr Wilson Wong, Freya and Georgia were wonderful and guided me through the treatment process with great attention and care. I'm very impressed with how skilled and efficient Dr Wilson is and he did a flawless job with my teeth. Park Place is definitely a dental practice I will recommend and trust my future dental needs with!
— KN W
T296982
Review left 4 years ago
This review complies with Google's policies.
Reply from Park Place Dental Practice
Thank you for your kind words! I'm glad you've had such a positive experience with us. We always aim to explain every procedure in detail and answer any questions you may have. Wilson is a great dentist and fits perfectly into our caring team. We look forward to seeing you in the future!
Review from Google
Really professional and very understanding of nervous patients .
Wilson was very patient with me and understood how nervous I was , but reassured me , and took the time to then even to the cleaning manually to make me as comfortable throughout the procedure .
Highly recommended .
— Ruth Jones
T296950
Review left 4 years ago
This review complies with Google's policies.
Reply from Park Place Dental Practice
Hi Ruth, thanks for your 5 star review! Mark is a fantastic dentist and very reassuring. I'm glad he was able to help you feel and less anxious. Coming to the dentist can be an anxious experience for many patients, I'm glad Mark has restored your confidence in dentists!