Working Feedback

Park Place Dental Practice

Lower Floor, 3-4 Park Place, Cardiff, CF10 3DP

Excellent rating from 103 reviews

5 out of 5 stars

+ 764 reviews from Google 867 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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The practice is really easy to find and the environment inside is nice, clean and relaxing. They have strict measures for COVID which is understandable and makes me feel really safe. All the staffs are nice and professional. I had a really wonderful experience there. If you need a dental treatment, this is your best choice!

I have just completed a whole treatment plan here. I would like to thank all the staffs there who have offered me help, the nurses, ladies at the reception and especially my dentist Omar who is really kind, friendly, professional and responsible. I just got my crown today and it looks great in my mouth and nothing uncomfortable. Really appreciate for their efforts for my health! 👍

— Lei Hou

T297027 Review left 4 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

I am so happy to hear that you had a great experience with our team, Lei! Our goal is always to provide the best care for each of our patients and it sounds like we've done just that. I will make sure your feedback reaches Omar as well--he'll be very pleased to know that you loved the look of your new crown.

Thank you again for trusting us with your dental care and if there's anything else we can do, please let me know.

Review from Google

5 out of 5 stars
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I had my first check up since covid started last week, with Harriet and Heather they were both amazing and made me feel so comfortable, I am looking forward to coming back and getting my treatment started.

— Shane Murray

T297028 Review left 4 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Thank you for your review Shane. It sounds like Harriet and Heather were wonderful! I'll make sure they know how much you enjoyed your time with them.

We're so glad to hear that our team members made your first visit a great one, and we hope that this is the start of something beautiful. We look forward to seeing you again soon!

Review from Google

5 out of 5 stars
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Excellent. First rate service as always.

— George Auchterlonie

T297030 Review left 4 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Thank you for taking the time to review your experience George. We're so happy that we were able to provide excellent service and first class care as always!

We look forward to seeing you again soon, and please don't hesitate to reach out if there's anything we can do for you in the meantime.

Review from Google

5 out of 5 stars
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I had a great experience here and I love the clinic! They’re super friendly

— Fify Aeysha

T297031 Review left 4 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Thank you for your review Fify, we truly appreciate it. It's always a pleasure to hear when our patients have such a great experience with us and I'm glad that you enjoyed your time here.

We're very happy to hear that the team was friendly and helpful during your visit and we'll pass on your kind words to them as well. Thank you again for sharing this feedback with us!

Review from Google

5 out of 5 stars
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Was visiting Cardiff on holiday when my front tooth fell apart.
Omar kindly gave me an emergency apointment and did a first class job.
The whole team were Friendly, Profesional and Reasuring.
The practice has a fresh, clean and hygienic feel.
Highly reccomended....

— Henny Harris

T297032 Review left 4 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Henny, thank you for taking the time to review Park Place Dental Practice. I am so glad that Omar was able to help with your emergency and restore your tooth!

It's wonderful to hear that you found our team friendly, professional and reassuring. Our mission is to provide a positive experience from start to finish which includes making sure we have a welcoming environment for all of our patients--I'm thrilled this resonated with you as well! Thank you again for your feedback and please let us know if there is anything else we can do in the future.

Review from Google

5 out of 5 stars
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Very hard to find a good dentist (that also has places for NHS patients) but Park Place are great. I've had several issues relating to awkward wisdom teeth but they've been really lovely, available when I need them and reassuring and helpful when in pain. Fully recommend them.

Dr Wilson Wong is exceptionally kind, understanding and non judgmental when it comes to teeth issues too. I’ve had many bad dentists and he’s the first one I’ve ever enjoyed seeing, talking to and trust fully to take care of my dental work.

— Liz Silversmith

T296893 Review left 4 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Thank you for taking the time to review your experience with Park Place Dental Practice, Liz. We're so happy that we were able to provide a good dental experience for you.

As a practice, we take pride in our ability to be available and responsive when our patients need us most. That's one of the reasons why we offer early morning and evening hours, as well as same day appointments when possible.

We also understand that finding a dentist can be difficult, especially in the current climate, but we're glad you found us. If there is anything else we can do for you please reach out - we want Park Place Dental Practice to be your home for dental health!

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Lesley Hassan

T297033 Review left 4 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Thank you Lesley for your review!

It's always our goal to deliver the best possible care and service for all of our patients so we appreciate hearing from those who have received it. We look forward to seeing you soon!

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Monika Cain

T297034 Review left 4 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Thank you for the 5 star review Monika! We are so glad to hear that your experience with us was a positive one.

We are always looking for ways to improve, and it's great to know that we're on the right track. Thank you again for sharing your feedback with us!

Review from Google

5 out of 5 stars
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Attended the practice twice recently and had a really good experience overall. The place was very clean with adequate distancing in the waiting areas. I was treated by Omar who was professional and explained things really well and the best part was that I didn't feel the needle to numb my gums area. I kept waiting for the needle to pinch but instead I started feeling numb, so thanks to Omar for pain free experience (obviously felt discomfort during the treatment which is understandable).
The support staff with the dentist and at reception were also helpful and friendly. I would certainly return when needed and would recommend this place to others.

— An Onymous Reviewer

T297035 Review left 4 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Thank you for the positive review Hisham! We are so glad to hear that Omar was able to provide a good experience and pain free injections. I will share your feedback with our team here, they will be happy to know how much you appreciated their work.

We take pride in being a practice where patients can feel comfortable during their dental visits, thanks again for your feedback!

Review from Google

5 out of 5 stars
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I think it’s cool compared to many Dentish the stuff are kind friendly not racist so keep it up guys ✌️✌️

— Tyro vLian

T297005 Review left 4 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Thank you for taking the time to review your experience at Park Place Dental Practice! I'm glad that you found our staff kind, friendly, and not racist. We take pride in providing a safe environment where all patients feel welcome.
I hope we have the opportunity to provide you with dental care again in the future!

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— JUDITA MOCKAITYTE

T297036 Review left 4 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Thank you for your review 5 star review of the dental practice, Judita. Our team is so happy to hear that you had a great experience here!

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Beth Nevin

T297037 Review left 4 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Thank you for the 5-star rating, Beth!
Please let us know if there is anything else we can do for you.

Review from Google

5 out of 5 stars
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I was very nervous about having a tooth extraction,I hadn't had a tooth removed in decades. I needn't have worried Madeline and Jess were fab ,they made me feel so relaxed Afterwards they told me how to look after my mouth and gave me an information leaflet. Thank so much.

— J Butler

T296732 Review left 4 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Thank you for your review Jane. I'm so glad to hear that we've been able to make you feel comfortable and welcome during your visits with us, and that our staff has made a positive impression on you! We're always striving to be the best dental practice in Cardiff, and it's wonderful when we get feedback like yours.

We look forward to seeing you again soon at Park Place Dental Practice!

Review from Google

5 out of 5 stars
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I went to Park Place to visit my dentist and hygienist. I was greeted by warm, chatty and friendly team members!

Omar, Vanda and Heather looked after me throughout my appontments. They were nothing other than kind and professional, and were happy to listen to my chatter!

Park Place is a clean, efficient and extremely welcoming practice; I 10/10 recommend.

— Fern Dempsey

T297039 Review left 4 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Thank you for your review Fern! I'm glad to hear that Vanda, Heather and Omar were able to make you feel comfortable and welcomed.

We're committed to providing a positive experience for all of our patients. We strive to provide the best possible care with a caring attitude and a smile. Thank you again for taking the time to share your feedback about Park Place Dental Practice, we really appreciate it!

Review from Google

5 out of 5 stars
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The overall experience is great! The reception is helpful, and they contacted me in time for the minor changes to the appointment. My checkup and two fillings were all done by Omar. He is professional and patient in answering my questions, especially when I can’t 100% understand some dental terminology. I felt well informed and reassured. Thank you so much! The practice is clean, and the Covid-19 protection measures are also excellent.

— MaggieMao

T297040 Review left 4 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Thank you for your review Maggie, I am so glad to hear that Omar was able to answer all of your questions and provide the care you need. We are committed to our patients having a wonderful experience with us and we will continue striving towards this goal.

I have shared your feedback on our Covid-19 protection measures with our team here at Park Place Dental Practice and they will be happy knowing their work is appreciated by patients like you!

Review from Google

5 out of 5 stars
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Called up after being in pain for some time and needing an emergency appointment, the lady on the phone was great and got me in straight away (I think she felt sorry for me 🤣) was all very friendly from second I arrived. Was then taken in by Mark who was a lovely gentleman, explained what was needed and within 20 mins was done and I was on my way.... pain free too might I add. Highly recommended

— gareth williams

T297041 Review left 4 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Thank you Gareth for taking the time to share your positive experience at Park Place Dental Practice. I am so glad that we were able to help you out with your emergency appointment and resolved your issue quickly. We are always happy to see our patients leave pain free!

I will be sure to let Mark know about this review, he's a great dentist who takes pride in his work and will be delighted by the kind words.

Review from Google

5 out of 5 stars
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Had a really great experience with Harriet this morning, repairing a chip on my front tooth. She was really friendly and professional, really took her time to make sure the repair was perfect and matched my teeth, as well as making sure I was happy and comfortable. My first time coming to Park Place and I will definitely be returning next time I need a dentist. Cheers Harriet!!

— lucyjanedriscoll

T297042 Review left 4 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Hi Lucy, thank you for taking the time to share your experience at Park Place Dental Practice! Harriet is a great dentist and a valuable member of our team - we're so glad you were pleased with the result of her attention to detail!

We strive to make sure all patients feel comfortable with their treatment plan and are satisfied with the work done on their teeth. I'm happy to hear that Harriet achieved this goal during your appointment today. Thank you again for sharing your feedback, it helps us grow as a practice and provide better care in the future.

Review from Google

5 out of 5 stars
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Been coming here for well over a year and it’s by far the best dentist I’ve ever been too. All of reception are lovely, friendly and welcoming. My dentist Omar is unbelievably calming and professional always making you feel comfortable. Can’t recommend this place enough!

— Y Woods-Cunningham

T297043 Review left 4 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Thank you for taking the time to share your experience with us. It is always a pleasure to read compliments from our patients and we are so happy that you have been consistently comfortable during your visits! I will be sure to pass this review on to Omar as well, he takes pride in providing a calm and welcoming environment for his patients. We hope to see you again soon!

Review from Google

5 out of 5 stars
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A very nice and friendly Dental Practice. Dr Omar Parvaiz and the staff are all very welcoming and informative about the work they do. I'd highly reccomend visiting!

— Thomas Bolton

T297045 Review left 4 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Thank you for your wonderful review, Thomas. I'm so glad to hear that you had a pleasant and informative experience at Park Place Dental Practice and we look forward to seeing you again!

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Shukry Hassan

T296929 Review left 4 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Shukry, Thank you for your 5 star review!