Working Feedback

Park Place Dental Practice

Lower Floor, 3-4 Park Place, Cardiff, CF10 3DP

Excellent rating from 103 reviews

5 out of 5 stars

+ 764 reviews from Google 867 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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I have been using Park Place Dental Practice for about 10 years, since they were located in Churchill Way. I have always had excellent service from both the friendly and approachable reception staff, and the professional and helpful dental practitioners!

At my last visit with Omar, my 3 year old daughter had her first dental appointment since pre-covid. She was quite nervous about the visit but Omar really helped to make her feel comfortable and the visit enjoyable. I myself was given small achievable goals to help improve my oral hygiene, 4 weeks later and I’m still going strong with it!

I am always recommending this practice to my family and friends. The changes that the surgery have had to make to accommodate a covid safe environment really do make you feel at ease there.

— Hannah Burke

T297067 Review left 5 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

It’s been a delight having you, and now your family !, as patients over the years and so pleased to hear the tips are helping improve your oral health. Keep
them up!

Review from Google

5 out of 5 stars
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I would highly recommend Park Place Dental Practice. The receptionist was extremely helpful. The team were very friendly and made me feel well looked after during my appointment. The consultation was professional, informative and realistic. Harriet, Shauna and Mark I believe, excellent service!

— Sapien Official

T297068 Review left 5 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Thank you Sapien. We’re delighted you found our service helpful and the consultation informative. We look forward to seeing you at your next appointment.

Review from Google

5 out of 5 stars
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Fantastic service all round and was particularly impressed with Omar's approach to my appointment who gave me a very comprehensive overview of my teeth. Probably the best dentist I've ever been to.

— James Boyle

T297070 Review left 5 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

So Glad you found Omar’s examination to be so thorough.

Review from Google

5 out of 5 stars
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Was very lovely customer service, dentist and assistant ! I'm very happy like always! I'm patient Park Place Dental last 10 years and they never disappointed me because they are very friendly and very helpful ! Thank you very much and see you next time!

— Jacek Podeszwa

T297071 Review left 5 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Thanks so much for the lovely review Jacek.

Review from Google

5 out of 5 stars
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Excellent and professional treatment.
All the staff are friendly and helpful, I have never had a negative experience here - would definitely recommend!

— Carys Harfoot

T297072 Review left 5 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Thank you Carys.

Review from Google

5 out of 5 stars
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I would highly recommend Park Place Dental Practice. The team here are absolutely lovely.
The staffs were friendly and consultation was professional and of high standards. X-ray was done swiftly. Thank you all so so much!

— Amar Malla

T297073 Review left 5 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Thanks for the great review.

Review from Google

5 out of 5 stars
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A friendly, skilled service. Thoroughly recommended.

— Rose Orchard

T297074 Review left 5 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Many thanks both. Glad to see you again !

Review from Google

5 out of 5 stars
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Urgent treatment required, after telephone the Practice the call was handled professionally by the receptionist and I was able to make a appointment for a few hours later. Prior to travelling for the appointment I was asked to complete a questionnaire for COVID safety. I would always expect this formality as Park Place Dental are very professional.
On arrival there is a procedure to be followed to comply with the COVID requirements.
The treatment was professional and I would advise anyone with a fear of going to see a dentist to make a appointment with Park Place Dental and get your smile and confidence.back.

— Brian Wade

T297044 Review left 5 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Thanks Brian. Always great to see you at your visits.

Review from Google

5 out of 5 stars
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Very good tooth care today. Had a filling replaced and it feels excellent. Done so quickly and and without any pain. Thanks everyone

— George Fuller

T297075 Review left 5 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

You’re very welcome George.

Review from Google

5 out of 5 stars
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Today I had a very welcoming experience from the team at Park Place Dental Practice. They put my mind at ease and I felt I could ask Omar or Ffion anything. From previous bad experiences you can lose confidence but I found myself comfortable and confident in the hands of Omar. Thank you and I look forward to getting my teeth looked after.

— Char Pook

T297077 Review left 5 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

So pleased you found the care to be so comfortable and reassuring.

Review from Google

5 out of 5 stars
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Rang up on Friday regarding a massive amount of pain in my tooth the, lovely receptionist got me an appointment for Monday and explained everything in detail regarding the appointment and the new patient procedure. Come Monday greeted by a lovely team who sat me down, explained what needed doing and got to work there and then. The whole experience was absolutely fantastic and I just want to give a big thank you to everyone I spoke to and to the lovely staff who managed to sort out my pain.

— Zachariah Butler

T297078 Review left 5 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Hi Zach. We were so pleased to help get rid of your pain and thank you for your great review.

Review from Google

5 out of 5 stars
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I'm typically anxious when going to the dentist, but never at Park Place Dental Practice!
I had a few concerns about my teeth, so I booked an appointment, and I was booked in the next day! They couldn't have been more friendly and accommodating.

All covid procedures were followed to the highest standard, the nurses/receptions were so welcoming, and my dentist Omar made me feel right at home. From start to finish it was a pleasant experience :)!
.

— kendra ramirez

T297079 Review left 5 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Kendra - thanks for the wonderful review.

Review from Google

5 out of 5 stars
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I came to this Dentist for an initial consultation after having toothache following a cracked tooth which happened during the first Lockdown. The receptionists are all incredibly friendly and helpful and are always eager to have a friendly/reassuring chat with you whilst you wait for your appointment - something which has been greatly appreciated during these difficult lockdown times. I've always felt incredibly safe whilst waiting for and during my appointment - appropriate Covid procedures are always followed. Omar has been a fantastic dentist. I was provided with a personalised dental treatment plan and during each and every appointment, Omar always explained everything clearly and concisely. The nurses are equally brilliant and have been amazing at helping me manage my own anxieties of being at the dentist.

— Rhys Davies

T297080 Review left 5 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Thank you Rhys. So please you found all the staff so helpful and reassuring during your visit.

Review from Google

5 out of 5 stars
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Having had a painful tooth for a few months combined with being a nervous patient, I decided to bite the bullet and find a dentist in Cardiff as I am living here due to lockdown.

Thankfully I found Park Place who were able to see me next day, they really put me at ease from the first telephone conversation (with Val) and they gave me a thorough first consultation. After talking through my options, I came back a few days later to have a filling replaced. They have made sure I am kept under review in case of any problems which is very reassuring.

Park place have an immaculate surgery, the social distancing/ppe is excellent and they have gone above and beyond to make you feel safe in these strange times.

Thank you so much to Omar and the team for seeing me at short notice and making me feel comfortable.

— Catriona Salmon

T297082 Review left 5 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Thank you Catriona. We’re very pleased that you found our practice and care to be so safe and reassuring.

Review from Google

5 out of 5 stars
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I would highly recommend Park Place Dental Practice. The team here was absolutely lovely. They made every effort to get me in for an emergency appointment just a day after I chipped my front tooth. They did excellent work. It’s as though the chip never happened, I am certainly smiling brighter now for it! Thank you all so so much!

— Tessa Chalmers

T297083 Review left 5 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

It was great to be able to pull out the stops and get you smiling again. So pleased we were able to help you and thank you for your kind review.

Review from Google

5 out of 5 stars
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I highly recommend this practice. The staff, dentists, nurses and receptionists are approachable and highly professional, and the work they do exemplary. I was seen incredibly promptly and all proceedures were fully explained. Covid regulations are adhered to, and I felt safe at all times.

— Janet Harris

T297085 Review left 5 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Thanks for the great recommendation Janet !

Review from Google

5 out of 5 stars
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It was my first visit to the dental practice and I felt welcomed by the team. The receptionist was friendly and Mark's consultation was professional and of high standards. X-ray was done swiftly. The interpretation and implications of the x-ray findings were explained in detail which I really appreciated. On a side note, I really liked the interior of the clinic - clean and modern! Will definitely choose this practice again next time.

— Serene Ho

T297086 Review left 5 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Thanks Serene. It was lovely to meet you and we’re delighted you were impressed with the service and clinic. Look forward to seeing you again.

Review from Google

5 out of 5 stars
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Perfect! After deciding I wanted lip filler and being extremely anxious of needles Omar made sure that I would be okay. He did a consultation before hand which aloud me to know what to expect and then on the day of the treatment he went above and beyond to make sure I was okay and comfortable! Very happy with my results and the fact that Omar checked in with me after for progress reassured me. Looking forward to my next apportionment. Thanks again!

— Always Bonita Beauty By Arianne Angove

T297087 Review left 5 years ago
This review complies with Google's policies.

Review from Google

5 out of 5 stars
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Extremely friendly staff. All procedures were clearly explained. Obviously Covid ready and all safety procedures in place.

— Kirsten Freeman

T297088 Review left 5 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Thank you Kirsten and we’re glad you felt safe with our Covid procedures.

Review from Google

5 out of 5 stars
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Park Place Dental Practice came up in a search review I did for dentists who were good at dealing with patients with a fear of dentists. I completed an online form one evening and heard from Val the next day, I was seen on Monday this week and from the second I was greeted by Val I felt at ease. I had further treatment the following day and everyone I have met at that practice has been so caring, considerate and warm.
Now on to Mark Hill, he has been fantastic. Talking me thorough each step of my treatment on Tuesday, taking regular pauses to check I was alright, he has been marvellous I can't say enough to sum up how brilliant he is. If you have a fear of dentists and haven't been in a long while, go here. They are all amazing, I felt safe there with the additional covid safety measures. If you have a fear of dentists but have that awful sinking feeling about your smile, r maybe a toothache just won't go away. Go.. you won't regret it.

— sharon jones

T297089 Review left 5 years ago
This review complies with Google's policies.

Reply from Park Place Dental Practice

Wow .. so pleased Mark ,Val and the team were able to meet all your expectations and make
Your visit comfortable. Thank you for your wonderful review.