The staff and service - very friendly and professional.
— Stephen J
Verified review (1774967)
Review left 2 years ago
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Friendly and reassuring
Everything I asked was answered in a friendly and reassuring manner.
— Amanda E
Verified review (1774770)
Review left 2 years ago
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Plumfield Dental Practice
Always very good checking in at reception for my appointments to the treatment, waiting time is good, 4 to 5 stars.
— Angela A
Verified review (1774679)
Review left 2 years ago
This review was collected via SMS feedback service.
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Routine inspection and hygienist
Advice and treatment well explained plus all staff were pleasant and polite.
— Anonymous
Verified review (1773569)
Review left 2 years ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
How satisfied are you with the appointment waiting time?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Patient
Great all around
Great all around, very clean, tidy practice, staff are very friendly, happy and helpful.
— Anonymous
Verified review (1773126)
Review left 2 years ago
This review was collected via SMS feedback service.
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Review from Google
Went for my first appointment,very clean,friendly and felt relaxed,I was lucky to find a dentist and were lucky to have a dentist.
— Justine Fleming
T121060
Review left 2 years ago
This review complies with Google's policies.
Reply from Plumfield Dental Practice
Hello Justine, thanks so much for your lovely comments - glad your experience was a happy one!
All comments and feedback are shared with the team to help us improve, we look forward to seeing you again next time.
Explained the process
The therapist who treated me was friendly, she checked in with me during the procedure and explained the process which helped to reassure me. Thank you.
— Anonymous
Verified review (1771782)
Review left 2 years ago
This review was collected via SMS feedback service.
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Review from Google
Very high standards of care. Staff very knowledgeable and approachable. very friendly and supportive in guiding decisions regarding treatment. Great attention to customers ' needs. Dentist persuaded my son to improve his dental hygiene, when I couldn't. Explained options to me and facilitated graded approach from non- invasive (more frequentsessionswith hygienist) to invasive interventions with the benefits/ cost included. I would highly recommend! high levels of professionalism from all staff reception, Sarah- hygienist (remembered her name due to a session1 hour ago😀) and the dentists in the practice (apologiesfor not remembering their names)!
— Steph Pearl
T120750
Review left 2 years ago
This review complies with Google's policies.
Reply from Plumfield Dental Practice
Hello Steph, thank you so much for your comprehensive review! Preventative care and patient choice are both really important to us, delighted that came across.
Your feedback will be shared with the team and helps us keep striving.
Thanks very much again for taking the time and we look forward to welcoming you and your son back next time.
Friendliness
Friendliness.
— Anonymous
Verified review (1771241)
Review left 2 years ago
This review was collected via SMS feedback service.
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Always very welcoming
Lovely friendly staff are always very welcoming and willing to explain about your teeth. And I like it when they praise my child for having good teeth which is great, it really helps them look after them.
— Deanna B
Verified review (1770088)
Review left 2 years ago
This review was collected via SMS feedback service.
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Excellent customer service
Customer service was excellent, everything explained fully by dentist and hygienist.
— Linda R
Verified review (1770033)
Review left 2 years ago
This review was collected via SMS feedback service.
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Very informative
Dentist was very informative.
— Valerie V
Verified review (1769546)
Review left 2 years ago
This review was collected via SMS feedback service.
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Very thorough
Very thorough hygienist!
— Judy L
Verified review (1769490)
Review left 2 years ago
This review was collected via SMS feedback service.
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Quick easy visit
Staff always lovely, quick easy visit.
— Sara S
Verified review (1769317)
Review left 2 years ago
This review was collected via SMS feedback service.
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Plumfield Dental Practice
I have been quite nervous lately of my treatments but the lady I had today was wonderful, explained things and took the time to ask how I was.
— Amanda L
Verified review (1769316)
Review left 2 years ago
This review was collected via SMS feedback service.
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Great experience
Great experience, felt at ease and gave me very helpful advice!
— Anonymous
Verified review (1769266)
Review left 2 years ago
This review was collected via SMS feedback service.
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Review from Google
This person left a star rating but no comment.
— Nik Brown
T120489
Review left 2 years ago
This review complies with Google's policies.
Reply from Plumfield Dental Practice
Hi Nik, thanks so much for your rating! If ever you’d like to tell us more about your experience, please let us know.
Plumfield Dental Practice
Professional.
— Anonymous
Verified review (1768777)
Review left 2 years ago
This review was collected via SMS feedback service.
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10 out of 10
All amazing. Fabulous, 10 out of 10.
— Anonymous
Verified review (1768293)
Review left 2 years ago
This review was collected via SMS feedback service.
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Plumfield Dental Practice
Plumfield Dental Practice
— Anonymous
Verified review (1768206)
Review left 2 years ago
This review was collected via SMS feedback service.
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