Working Feedback

Plumfield Dental Practice

82 Warwick Road, Carlisle, Cumbria, CA1 1DZ

Excellent rating from 249 reviews

5 out of 5 stars

296 total reviews

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Latest Reviews by Working Feedback

Lovely professional dentist

5 out of 5 stars
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Lovely professional dentist treated me today.
I just wish dentist treatment as a whole was not so expensive.

β€” Lesley G

Verified review (1757821) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Plumfield Dental Practice

Your kind words about our Dentist is appreciated. We'll make sure they're informed
Overall, how was your experience of Plumfield Dental Practice? (tap on a rating) 5 out of 5 stars

On time, polite and friendly

5 out of 5 stars
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On time appointments, polite and friendly, professional, fully explaining of problem and solution.

β€” David L

Verified review (1757772) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Plumfield Dental Practice

We're pleased to hear you had a positive visit. Thanks for choosing us.
Overall, how was your experience of Plumfield Dental Practice? (tap on a rating) 5 out of 5 stars

Welcoming

4 out of 5 stars
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Staff are welcoming.

β€” Anonymous

Verified review (1757480) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Plumfield Dental Practice

Thank you for your feedback :)
Overall, how was your experience of Plumfield Dental Practice? (tap on a rating) 4 out of 5 stars

Excellent, explained everything

5 out of 5 stars
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Therapist was excellent, explained everything she was doing.

β€” Julie J

Verified review (1757439) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Plumfield Dental Practice

It's heartening to know our therapist made a difference. We'll relay your feedback.
Overall, how was your experience of Plumfield Dental Practice? (tap on a rating) 5 out of 5 stars

Plumfield Dental Practice

5 out of 5 stars
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Dental work to cover almost exposed nerve chamber carried out efficiently, thank you.

β€” Philip H

Verified review (1757111) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Plumfield Dental Practice

We appreciate your positive feedback! It's our pleasure to care for your dental needs.
Overall, how was your experience of Plumfield Dental Practice? (tap on a rating) 5 out of 5 stars

Incredibly friendly

5 out of 5 stars
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As someone who is a bit nervous about going to the dentist. The two females who took my appointment were incredibly friendly and made the whole experience a lot easier. Answered all my questions and gave me really useful tips.

β€” Anonymous

Verified review (1755658) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Plumfield Dental Practice

Thanks for sharing your positive experience! We're always here to support your dental health.
Overall, how was your experience of Plumfield Dental Practice? (tap on a rating) 5 out of 5 stars

Caring and gentle

5 out of 5 stars
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Dentist made me feel at ease.
Caring and gentle lady.
Hygienist explained and used a visual set of teeth, for very clear understanding.

β€” Sherrell S

Verified review (1755612) Review left 2 years ago
This review was collected via SMS feedback service.

Reply from Plumfield Dental Practice

Your kind words mean the world to us! We're grateful for the trust you've placed in our team.
Overall, how was your experience of Plumfield Dental Practice? (tap on a rating) 5 out of 5 stars

Demo Review

5 out of 5 stars
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Excellent Practice, always put me at my ease.

β€” Anonymous

Verified review (1754899) Review left 2 years ago
This review was collected via postage-paid feedback card.
Overall, how was your experience of our service? Very good
How satisfied are you with the appointment waiting time? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Staff were very friendly and helpful

β€” Barrie Allen

T118296 Review left 3 years ago
This review complies with Google's policies.

Reply from Plumfield Dental Practice

Hello Barrie, thank you so much for the kind words - we’re delighted you had such a positive experience with us. Thanks again and take care!

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

β€” James Kirkpatrick

T118298 Review left 4 years ago
This review complies with Google's policies.

Reply from Plumfield Dental Practice

Hello James, thank you so much for your rating - hope all was well for your visit today. Ratings (and any comments you may have!) are passed on to our team to help us keep improving. Thank you again.

Review from Google

5 out of 5 stars
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Very friendly staff & a pain free tooth removal.

β€” Darren Wright

T118299 Review left 5 years ago
This review complies with Google's policies.

Reply from Plumfield Dental Practice

Hi Darren, thank you so much for your review - delighted we could help! Comments like these are passed on to our team to help us keep improving. Thanks again.

Review from Google

5 out of 5 stars
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Staff are amazing 😁 always friendly and cheerful xxxxx

β€” sharon watson

T118300 Review left 5 years ago
This review complies with Google's policies.

Reply from Plumfield Dental Practice

Thank you so much for your kind words, Sharon. Greatly appreciated by all, especially in these strange times!

Review from Google

5 out of 5 stars
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Made a terrifying experience not feel to bad very clean great treatment

β€” Duncan Johnston

T118301 Review left 6 years ago
This review complies with Google's policies.

Reply from Plumfield Dental Practice

Thank you for your feedback Mr Johnston, It's very rewarding to hear we were able to put you at ease during your visit :)

Review from Google

5 out of 5 stars
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Took my daughter in to get a cavity sorted out. Never have I seen a dentist take so much time w walking a child through a procedure. My little girl has an anxiety condition and was made to feel at ease, even when she was feeling nervous. They answered all her questions and let her feel the tools they were going to use on her mouth. Nice touch.
Thank you folks for making this work seamlessly with special mention to Maysa for being so calm and collected with her.

β€” Joe De-Groot

T118302 Review left 6 years ago
This review complies with Google's policies.

Reply from Plumfield Dental Practice

Thank you so much for your kind words, Mr De-Groot. We really appreciate you taking the time out to share your experience with us and othersβ€”Maysa was delighted to receive such positive feedback as anxiety management is something she is particularly passionate about and I believe your daughter was a star throughout the appointment! Thanks again - HW

Review from Google

5 out of 5 stars
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I have used this dental practice for many years and it has recently changed ownership & been renamed as Plumfield.
I must say it has changed a great deal in a number of ways, for the better, I am glad to say.
It has been totally refurbished & updated & seems to have been extended upwards with more rooms do deal with more people, I can't be sure though as I've only been on the second floor up to now.
Went for my first appointment today, the first of two, I had a clean & repair, the staff treating me were extremely friendly & put me at ease.
I must also say it was the best treatment I've ever had! I usually move about a bit as it can be a bit uncomfortable at times, but not today! I felt absolutely nothing, even for the repair & I had no injections or anything.
Thank you to the staff, you don't usually expect a pleasant experience when visiting a dentist!!

β€” William D Riley

T118303 Review left 7 years ago
This review complies with Google's policies.

Reply from Plumfield Dental Practice

Hello Mr. Riley - thank you so much for your great review! We're always delighted when our patients have such a positive (painless!) experience and choose to let us know. While we've been working hard on improving the service and environment, all feedback from our patients is shared with all our staff and is greatly appreciated. We look forward to welcoming you back to Plumfield Dental Practice, please get in touch if you need any further assistance. Regards, the Plumfield Team.

Review from Facebook

5 out of 5 stars
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I recently had Dermal Fillers in my lips and I am over the moon with the results!

When I went in for my consultation I had 2 concerns;

1️⃣️ How painful the procedure was going to be and,
2️⃣️ What the end result would be (...having not had anything like this before I was worried I would look silly and people would only be talking to my lips 😳)

Will was fantastic! One huge advantage of having Facial Aesthetics carried out by a Dentist is that I was able to have the whole area numbed up with local anaesthetic (done by injecting inside my mouth too so I didn't have any horrible needle marks/bruising on my face!) so, for me, it was πŸ’― percent pain free!

I also had hold of the mirror during the whole treatment so I could feedback to Will when I was happy with the definition and volume etc...

Considering I only had the treatment 2 days ago I am thrilled with how well I have healed and have received some lovely compliments 😁

β€” Anonymous

T118412 Review left 7 years ago
This review complies with Facebook's policies.