As always staff were friendly. Issy, the dentist was informative, professional and friendly. Kylie was also very professional, informative and friendly! No complaints about either of them.
— Anonymous
Verified review (2356906)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much for your lovely review!
We’ll be sure to share your kind words with the team. Thanks again for taking the time to share your experience.
Overall, how was your experience of our service?
Very good
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Patient
I was treated with dignity
Friendly, polite staff. Clean, pleasant waiting room, superb treatment rooms. I was treated with dignity and respect.
— Shirley L
Verified review (2356302)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for your lovely feedback Shirley! We truly appreciate you sharing your experience. We look forward to seeing you again.
Overall, how was your experience of Caterham Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Gentle and considerate
Whenever I have had any work done the dentists have all been very gentle and considerate and I have never experienced any pain at all. They’re the best dentist I’ve ever been to.
— Anonymous
Verified review (2353935)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thanks so much for your lovely review! We’re really glad you’ve felt comfortable. We look forward to seeing you again.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
This person left a star rating but no comment.
— Isabelle Labonté
T364354
Review left 5 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Isabelle for your 5* review.
A happy experience with the hygienist
Caterham Dental Care are always very warm and welcoming. I had a hygienist appointment today - both the hygienist and assistant were lovely, made me feel at ease. Helpful advice given, happy to go back.
— Anonymous
Verified review (2352042)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much for your lovely review! We’re really glad to hear you felt welcomed and at ease during your hygienist appointment. Our team will be happy to know their care and advice made a positive difference. We look forward to seeing you again.
Overall, how was your experience of our service?
Very good
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Patient
The best practice in the area
Excellent care and friendly, pleasant staff. The best practice in the area!
— Shelagh M
Verified review (2351522)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much Shelagh for the wonderful feedback! We truly appreciate your kind words and are glad you had such a great experience with our team. We’re grateful for your trust and look forward to seeing you again.
Overall, how was your experience of Caterham Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Seen on time,
Seen on time. Quick identification of problem and treatment recommended. Thank you Michelle.
— Alan T
Verified review (2351418)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Alan for your kind review. We’re glad everything was on time and that the issue was quickly identified. We’ll be sure to pass along your thanks to Michelle.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Professional
Professional and knowledgeable
— Anonymous
Verified review (2351288)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a review.
We look forward to seeing you again.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
Always great service provided by kind and thoughtful dental professionals.
— Gill Harris
T360575
Review left 5 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you very much Gill, for taking the time to leave us a review! We really appreciate the kind words and are happy you had a great experience with our team. Looking forward to seeing you again!
Friendly, efficient service
I always receive a good and friendly, efficient service from the surgery and today was no different. I met my new dentist today and I found her to be pleasant and knowledgeable and made me feel at ease.
— Laura S
Verified review (2347704)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Laura for your lovely review! We’re delighted to hear that you continue to receive friendly and efficient care and that your new dentist made you feel at ease. We look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Highly recommended
My appointment with Dr Kush went very well as it did before. He kept me informed all the way through the procedure and could not ask to be treated any better. I would highly recommend Caterham Dental Care.
— Anthony L
Verified review (2347389)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much Anthony for your kind review! We’re delighted to hear that Kush provided such a positive experience and kept you informed throughout your procedure. Your recommendation means a lot to us, and we look forward to seeing you again.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Took very good care of me
I saw a lovely dentist today, Nayanthara Perera. Took very good care of me. Went in for a dental check & needed treatment which she promptly did. Very happy.
— Anonymous
Verified review (2347328)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for your lovely review! We’re thrilled to hear that Dr Perera took such good care of you and provided prompt treatment. We’ll be sure to pass on your kind words to her and look forward to seeing you again!
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Very friendly
Very satisfied with the service provided. Very friendly and made you feel at ease.
— Anonymous
Verified review (2346797)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for your kind review! We’re delighted to hear you were very satisfied with the service and that our team made you feel at ease. We look forward to seeing you again!
Overall, how was your experience of our service?
Very good
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Patient
Make me feel really at ease
Very friendly receptionist and dentist make me feel really at ease
— Anonymous
Verified review (2346658)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for your lovely review! We’re so pleased to hear that our receptionist and dentist made you feel at ease. We look forward to seeing you again.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Caterham Dental Care is amazing and I can highly recommend them as someone who has always been very nervous about the dentist. The staff are so friendly and the warm reception you receive, coupled with their caring professionalism has left me in no doubt about my recent move to them. They were exceptional when my husband needed emergency dental treatment recently too, despite not being a patient at the time.
— Kim Woodier
T358190
Review left 5 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you so much Kim for your kind words! We’re thrilled to hear that our team has helped put you at ease and made your experience a positive one. We’re also glad we could help your husband with his emergency treatment. We really appreciate your trust and recommendation and we look forward to seeing you again.
Excellent dental service
Excellent dental service from Dr Issy.
— Anonymous
Verified review (2346156)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for your review! We’re delighted to hear you received excellent dental service from Issy. We’ll be sure to pass on your kind feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Thank you
Each step of the procedure was explained by Issy. Very painless. Thank you to her & the nurse ( sorry I don't know your name).
— Paul B
Verified review (2345855)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Paul for your kind review. We’re delighted to hear that Issy explained each step clearly and that your treatment was comfortable. We’ll also pass on your thanks to the nurse who assisted.
We appreciate you mentioning how you felt afterwards and will certainly take this on board, including reminding patients to stand up slowly after longer procedures.
Thank you again for taking the time to share your experience.
Overall, how was your experience of our service?
Good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Well run, efficient and friendly
This appears to be a well run, efficient and friendly practice. I feel confident that my not too brilliant teeth are going to always be looked after well. I have great faith in Kylie, hygienist, and Dr Patel. An emergency forced me to go to another dentist in same practice and he was very good too.
— Helen S
Verified review (2345695)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Helen for your lovely review. We’re really pleased to hear you find the practice friendly, efficient, and well run. We’ll be sure to pass on your kind comments to Kiley, Dr Patel, and the rest of the team. Thank you also for your helpful feedback about the parking, especially during icy conditions. We understand your concerns and appreciate you raising them. We look forward to seeing you again and continuing to look after you.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Great
Great service
— Linda H
Verified review (2345240)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thanks so much for your kind words Linda! We really appreciate you taking the time to leave us a 5* review. See you next time.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Brilliant treatment
Brilliant treatment. Very speedy and thorough.
— Anonymous
Verified review (2344674)
Review left 5 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thanks so much for your review! We’re glad you were happy with the treatment.
Overall, how was your experience of Caterham Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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How satisfied are you with the outcome of your treatment?
