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Caterham Dental Care

Caterham Dental Care, 23 Essendene Road, Caterham, Surrey, CR3 5PB

Excellent rating from 651 reviews

5 out of 5 stars

+ 369 reviews from Google 1020 total reviews

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Latest Reviews by Working Feedback

Brilliant treatment

5 out of 5 stars
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Brilliant treatment. Very speedy and thorough.

— Anonymous

Verified review (2344674) Review left 5 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thanks so much for your review! We’re glad you were happy with the treatment.
Overall, how was your experience of Caterham Dental Care? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very professional, informative and great client care.

— matteo smith

T356593 Review left 5 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Matteo for taking the time to leave a 5 star review, we look forward to seeing you again at your next visit.

Very good

5 out of 5 stars
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I recently attended a hygienist appointment and dentist appointment, both were very good.

— Anonymous

Verified review (2343855) Review left 5 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for taking the time to share your feedback. We’re glad to hear you had a very good experience with both your hygienist and dentist appointments.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

A rapid and careful service

5 out of 5 stars
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As ever Kiley provided a rapid and careful service, with useful advice for free!

— Anonymous

Verified review (2343736) Review left 5 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for your kind words! We’re delighted to hear Kiley provided such rapid and careful service, and that the advice was helpful. We really appreciate your continued support.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Great check up

5 out of 5 stars
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Great check up and clean.

— Katharine H

Verified review (2343585) Review left 5 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for the kind review Katharine! We’re glad you had a great check-up and clean. We look forward to seeing you again.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Had a broken crown and Caterham Dental agreed an emergency appt the next day, which was Christmas Eve. Managed to fill the crown to make a good repair until the dental labs opened again in the New Year. I was extremely grateful.

— Andy Macfarlane

T356232 Review left 6 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Andy for taking the time to leave a review, we appreciate your feedback and so glad we could help, we look forward to seeing you at your next visit.

My experience

5 out of 5 stars
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5 stars

— Anonymous

Verified review (2343073) Review left 5 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for taking the time to leave a 5 star review, we appreciate your feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

My emergency appointment experience

5 out of 5 stars
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I was fitted in for an emergency appointment very quickly. I was examined thoroughly and prescribed antibiotics to treat an infection, which I am taking and the swelling is starting to subside.

— Anonymous

Verified review (2343063) Review left 5 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

So glad we could help. Thank you for taking the time to leave a positive review with 5 stars! We appreciate your feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent experience

5 out of 5 stars
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Excellent dentist, highly recommend! Appointments are on time, with a friendly, helpful team and great if you are a nervous patient.

— Anonymous

Verified review (2343011) Review left 5 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for taking the time to leave a lovely review, so glad your experience was a positive one and we look forward to seeing you again at your next visit.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Could not have asked for better care and attention. Excellent, thank you

— Pauline Roffey

T355559 Review left 6 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

thank you Pauline for leaving a lovely review, we appreciate your feedback and look forward to seeing you at future visits.

Very impressed with the service

4 out of 5 stars
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I was very impressed with the service received. An appointment was given for the next day after my phone call.

— Anonymous

Verified review (2341988) Review left 6 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for taking the time to leave a positive review, we appreciate your feedback.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 1 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very professional

5 out of 5 stars
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Always very professional and rarely have to wait

— Anonymous

Verified review (2340753) Review left 6 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for taking the time to leave a positive review, we appreciate your feedback
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Well organised and efficient

5 out of 5 stars
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Very good dental practice. Well organised and efficient. A great team, congratulations to Shilane the principal dentist in building such a great surgery. The dental care provided is excellent. Highly recommended.

— Roger D

Verified review (2340230) Review left 6 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you Roger for your lovely comments which will be passed on to Dr Patel, we look forward to seeing you next year.
Overall, how was your experience of Caterham Dental Care? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Laurent Dilaj

T354277 Review left 6 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Laurent for taking the time to leave 5 stars, we look forward to seeing you again next year.

Review from Google

5 out of 5 stars
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So professional and helpful, all staff are a credit to the business and I’ve been coming to Caterham Dental care for over 10 years. Highly recommend them

— karen kavanagh

T351933 Review left 6 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Karen for your lovely comments, we look forward to seeing you again next year.

Caterham Dental Care

5 out of 5 stars
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As always, the girls on reception are lovely and so helpful. It was empty when I got there but as time went on the waiting room got extremely full so much so that people were standing, never seen that before.

— Anonymous

Verified review (2337334) Review left 6 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for taking the time to leave a lovely review and constructive comments. Yes our waiting room can get very busy at times, unfortunately we have run out of any space to make it bigger, we will put it on our wish list though! we look forward to welcoming you again at your next visit.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 3 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Paul Vincent

T351649 Review left 6 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Paul for taking the time to leave 5 stars! we appreciate your support.

Review from Google

5 out of 5 stars
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I've been going to this dental practice for a few years. The receptionists are friendly and helpful, and all the dentists are very good.

— John Bines

T351218 Review left 6 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you John for taking the time to leave a lovely review, we appriciate your comments and look forward to seeing you next year.

Fantastic

5 out of 5 stars
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Fantastic, professional care.

— Adriana K

Verified review (2335914) Review left 6 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you Adrianna for taking the time to leave us a lovely review, we look forward to seeing you again next year.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

The procedure was clearly explained

5 out of 5 stars
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My visit involved an extraction. The procedure was clearly explained to me. My dentist used a numbing product before injecting the anaesthetic. To be honest I was a bit sceptical but I didn't feel anything.

— Anonymous

Verified review (2335907) Review left 6 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for taking the time to leave a lovely review, especially for a procedure such as this, it pleases us greatly that you didn't feel a thing! Dr Patel is very skilled and prides himself on delivering anesthetic without any pain.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private