My visit was to the Hygienist. As usual she was very welcoming, polite and informative. She and her assistant made my visit as comfortable as possible.
— Anonymous
Verified review (2335800)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave a review, we appreciate your feedback and look forward to seeing you again next year.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
All staff were lovely
Very happy with the service today, all staff were lovely
— Catherine W
Verified review (2335495)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Catherine for taking the time to leave a lovely review, we appreciate your feedback and look forward to seeing you again next year.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Great treatment
As always, prompt and friendly treatment. A warm welcome from the receptionists and great treatment from Issy.
— Elaine W
Verified review (2335409)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Elaine for taking the time to leave a lovely review, we look forward to seeing you again next year.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Gave good advice
Found all staff were very professional and gave good advice on maintaing my teeth
— Derek D
Verified review (2335249)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Derek for your lovely comments, we look forward to seeing you again next year.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Check up
I was happy with my dental appointment which was a check up. I was able to discuss any concerns and arrange a follow up appointment in a few weeks time.
— Anonymous
Verified review (2334193)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave a positive review. We look forward to seeing you again next year.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
My experience
Pleased to meet the new dentist - thank you for explaining the x-ray result and for advice re cleaning procedure with new toothpaste and interdents.
— Anonymous
Verified review (2333957)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave a positive review, we appreciate your feedback.
Overall, how was your experience of our service?
Good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
My experience
Excellent service as always.
— Anonymous
Verified review (2333945)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Excellent
Usual excellent visit.
— Anonymous
Verified review (2333807)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave a review.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Friendly and caring
Very welcoming, friendly and caring. Always enjoy going, which I've never experienced in any previous surgery.
— Paul S
Verified review (2333389)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Paul for taking the time to leave a lovely review, always lovely to see you too.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
A pain free experience
Dr Kush and his assistant couldn’t have been more helpful. They made sure I had a pain free experience. All the way through the treatment he kept me informed and they asked if I was ok which was very appreciative. So thank you for all your advice and help.
— Anonymous
Verified review (2333244)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave a lovely review, we appreciate your feedback and look forward to seeing you again next year.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
I always receive excellent care at this practice and Dr Patel is especially kind and helpful. He is patient and listens to my concerns. The surroundings are spotlessly clean and well-kept. The car park is well laid out and easy to use. I have great confidence in all the staff and can highly recommend this practice.
— Anne Tuffill
T348926
Review left 6 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Anne for taking the time to leave a lovely review, its always a please to see you.
Pleasant and helpful
The surgery is clean and very modern and the Dentists and reception staff are pleasant and helpful
— Anonymous
Verified review (2332121)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave some lovely comments, we appreciate your feedback.
Overall, how was your experience of Caterham Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
I have been patient there for a few years now & can really vouch for this practice. I have had a patchy history with dentist in the UK (I EU national & my mum was a dentist) - often suggesting a lot of unecessary / expensive treatment. I recommended them to a friend & he had exactly the same feedback compared to another local dentist. I do not want to single out anyone there as the whole team is great, the level of care is just right & they do recommend treatments that are required and pricing is reasonable. My dental health has defintiely improved since joining them.
— Duval Valette
T348585
Review left 6 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Duval for taking the time to leave such a lovely review, we really appreciate your feedback.
Excellent, friendly, helpful
All departments are excellent, friendly, helpful and extremely efficient
— Anonymous
Verified review (2331531)
Review left 6 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave positive feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Dr Issy Wallin-Trapp was very careful to explain the procedure of a couple of teeth out. She was very careful with me as I am nervous and was not looking forward to two teeth out. It all went well with no pain and no complications. Thanks to Dr Issy Wallin-Trapp and the teams at Caterham dental care.
— Vincenzo J Iaciofano
T348145
Review left 6 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Vincenzo for taking the time to leave positive feedback, we will pass on to Dr Issy and look forward to seeing you again next year.
Review from Google
Great all round service. All the staff are very helpful. In and out on time.
— Steven M
T347636
Review left 6 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you, Steven, for taking the time to leave us a review. We truly appreciate your comments and look forward to welcoming you back at your next visit.
Review from Google
Friendly reception staff. Nice practice. Dentist lovely and easy to talk to
— Suzanne Draper
T347521
Review left 6 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you so much Suzanne for your lovely review. We will be sure to share your comments with the team and we look forward to seeing you again soon.
Felt at ease
Knowledgeable staff. Felt at ease.
— Meryl B
Verified review (2329817)
Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Issy is an excellent, patient dentist and all the staff are warm and welcoming.
— susie
T346812
Review left 6 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you so much Susie for taking the time to leave us a review. Issy & the team will so happy with your kind comments.
Highly recommended
Highly recommended, and lovely people.
— Chris H
Verified review (2329401)
Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
