Verified review (2328756)
Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Always makes me feel at ease
Dr Patel is great. Always makes me feel at ease and calms my nerves, as I’m always terrified of coming to the dentist.
— Anonymous
Verified review (2328402)
Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
All pleasant and welcoming
Thank you all.
— Joan Davies
T345598
Review left 6 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Joan for taking the time to leave us a 5* review.
Very satisfactory
The service for both cleaning and inspection was carried out to a very satisfactory standard
— John D
Verified review (2328050)
Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Very reassuring
As always, the Dr was caring with a kind nature, explaining every stage of the examination and further treatment. Very reassuring.
— Richard W
Verified review (2327885)
Review left 6 months ago
This review was collected via email feedback service.
Overall, how was your experience of Caterham Dental Care?
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Patient
Always a nice experience
Reception team always cheerful and friendly.
Always a nice experience compared to my previous dentist.
— Susan D
Verified review (2327714)
Review left 7 months ago
This review was collected via email feedback service.
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Patient
All good, very happy
Visit to Hygienist. All good, very happy - slight delay being seen as patient before me turned up late.
— Simon G
Verified review (2327594)
Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Excellent service from the Dentist (Kruple) and Hygienist (Kiley). Great care given and advice provided.
— Steve Gowers
T345076
Review left 7 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Steve for taking the time to leave a lovely review, we look forward to welcoming you again at your next visit.
Caterham Dental Care
Very happy with all aspects of Caterham Dental Care
— Anonymous
Verified review (2327211)
Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
I was very pleased
First visit to Cateham Dental care was very favourable and I was very pleased
Staff all very nice, warm welcome and efficient on arrival.
Dr. Kruple Patel was super and very thorough and explained everything on this, her first examination of me, very thoroughly and kindly and I will continue my care with her.
— Elizabeth H
Verified review (2327183)
Review left 7 months ago
This review was collected via email feedback service.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
Private
My experience
Check up
— Maxine P
Verified review (2326985)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Maxine for taking the time to leave us a 5* review.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
This person left a star rating but no comment.
— Janet Stollery
T344756
Review left 7 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Janet for taking the time to leave a lovely review, we appreciate your feedback and continued support.
My experience
Very happy with the treatment as usual.
— David T
Verified review (2326001)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you David for taking the time to leave us a 5* review and lovely comment.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
Quick and efficient, as always - Thank you
— Simon Hill
T344507
Review left 7 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Simon for taking the time to leave a positive review, quick and efficient is the happiest outcome for many! We look forward to seeing you again at your next visit.
Helpful and reassuring
As always kind, helpful and reassuring
— Anonymous
Verified review (2325838)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for sharing your feedback. We are pleased to hear that your experience was kind, helpful, and reassuring. We look forward to seeing you again.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Review from Google
Highly recommend this Dentist surgery. Dr Wallin-Trapp has been fantastic at getting me over my fear of the dentist. Her patience and thorough approach is very reassuring. They're really accommodating and look after you.
— Robyn Gennari
T343882
Review left 7 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Robyn for a lovely review, so glad Dr Issy has helped overcome your fears and she will be very pleased to hear it too. We look forward to seeing you again at your next visit
Professional, kind
Very professional, kind and very helpful.
— Aziz C
Verified review (2325089)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Aziz for your lovely review. We’re delighted to hear that you found our team professional, kind, and helpful. We truly appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Very helpful, courteous
I have always found all the team at your Dental practice very helpful, courteous and happy. Thank you all and keep it up
— Anonymous
Verified review (2324570)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much for your lovely feedback! We’re thrilled to hear that you always find our team helpful. Your kind words mean a lot to us and really motivate us to keep doing our best. We can’t wait to see you again!
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Friendly, welcoming
The receptionist was friendly and the hygienist, Kelly, was welcoming.
— Anonymous
Verified review (2324201)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much for your kind feedback. We’re delighted you felt welcomed by our receptionist and that Kiley made your visit pleasant. See you next time!
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
They were great
Because I have to stay in my wheelchair I was worried but they were great and gave me confidence and put me at ease.
— Claire N
Verified review (2324024)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Claire for sharing your experience. We are pleased to hear that our team provided reassurance and support, ensuring your visit was as comfortable and positive as possible. Your feedback is greatly appreciated.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
