All the staff are very polite and helpful, the reception and waiting areas are very clean and comfortable. The dental treatment is always top class and the doctors and assistants very efficient, friendly and informative.
— Brian L
Verified review (2323655)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Brian for taking the time to share your experience. We are pleased to hear that you that you are happy with the quality of our dental treatment and facilities. Your kind feedback is greatly appreciated.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
Appointment on time as usual and very good service
— terence taylor
T341805
Review left 7 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Terence for your positive review, see you again next time.
Review from Google
Tears were running down my face as I arrived at the practice but it was the frosty morning which caused my lacrimous behaviour unlike the treatment from Michelle which was , as usual, painless and skilled as was the suction .Keep on drilling.
— Lionel Thomas
T341759
Review left 7 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Lionel once again for leaving us 5 stars, always a pleasure to see you.
5 stars
Super dental practice, the receptionists, nurses, hygienists & dentists 5 stars
— Karen R
Verified review (2322402)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Karen for taking the time to leave such a positive review. We are pleased to hear that you are happy with the care provided by our receptionists, nurses, hygienists, and dentists. Your feedback is greatly appreciated.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
They saw me really quickly when I was in pain and the dentist was very informative and gentle. Receptionist staff friendly too
— Janet Jones
T341519
Review left 7 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Janet for taking the time to leave a lovely review, hopefully next time will be in less painful circumstances.
Caterham Dental Care - My experience
Very long wait. Arrived ten minutes early as usual but appointment was 35 minutes late so sitting in the waiting area for 45 minutes.
— Philip B
Verified review (2320784)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Philip for taking the time to leave a review and constructive comments, we appreciate your feedback.
We always endeavour to keep waiting times as short as possible, however on this occasion, due to the nature of a dental emergency prior to your appointment we were not running to schedule, we can only apologise that your wait was longer than anticipated. We look forward to seeing you both again at your next visit.
Overall, how was your experience of our service?
Neither good nor poor
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Patient
By far the best dentist
This is by far the best dentist I have ever had and I have been treated by some excellent dentists over the years. Thank you.
— John P
Verified review (2320762)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much for your wonderful review John! We’re delighted to hear that you consider us the best dentist you’ve ever had. Your kind words mean a great deal to the whole team, and we look forward to continuing to provide you with excellent care.
Overall, how was your experience of Caterham Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
I always have had excellent treatment and care at your practice. Thank you to everyone involved.
— Audrey Thomas
T340936
Review left 7 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Audrey, always a pleasure to see you too. Thank you for taking the time to leave a lovely review.
Very professional
Needed to have crown after tooth broke off. Was unhappy with another dentist who I felt was looking to upsell me. Was recommended this surgery and was pleased Michelle De Oliveira took me through the process and pros and cons informatively and without any pressure. Just had first procedure and dentist and assistant were very professional and took time to make sure I was ok. Very little pain post procedure.
— Richard G
Verified review (2319216)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to share your experience Richard. We’re so pleased that Michelle was able to guide you through the process clearly and without any pressure. It’s wonderful to hear that your first procedure went smoothly. We look forward to seeing you again next time.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Called in the morning, seen in the afternoon, from reception staff through to the dentist all were lovely! Excellent service! Can not recommend enough! Thank you so much ☺️
— Gemma Larter
T340474
Review left 7 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Gemma for taking the time to leave a positive review, we look forward to seeing you at your next visit.
Efficient, immaculate and very kind experience
It is the best dentist I have ever been to. Efficient, immaculate and very kind. I am a 76 year old pensioner but he could not be kinder.
— Maida A
Verified review (2318895)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to share your experience Maida. We are pleased to hear that you had a positive experience. We truly appreciate your trust and look forward to continuing to support your dental care.
Overall, how was your experience of Caterham Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
I suffer with a deep phobia of dentists. Issie was kind gentle and utterly professional. I was very happy with her treatment and suggested onward therapy for me. Excellent
— Mark Collins
T340475
Review left 7 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Mark for taking the time to leave a lovely review, its always fantastic to hear when patients with a dental phobia have had a positive experience.
Very happy experience
Friendly and informative service from entry to completion. Very happy with results from hygienist.
— Anonymous
Verified review (2318040)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for your lovely review! We’re delighted to hear you had a friendly and informative experience from start to finish. We’re especially pleased that you’re happy with the results from your hygienist appointment. We look forward to welcoming you back again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
Professional friendly
— Ingrid Mycroft
T338289
Review left 7 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Ingrid for taking the time to leave us such a lovely review.
Always friendly and professional
Kylie is always friendly and professional and wants the best outcome in terms of dental health.
— Anonymous
Verified review (2315227)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much for your lovely review. We look forward to seeing you again.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
Absolutely brilliant,
— S Pace
T338290
Review left 7 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you for leaving a 5* review. We really appreciate your feedback.
Complete confidence in my dental care
Experience was lovely and straightforward, the staff were professional and warm. All my questions and concerns were listened to and the advice that was given in response was straightforward and well explained giving me complete confidence in my dental care journey.
— Anonymous
Verified review (2314813)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much for your kind words! We’re delighted to hear that you felt comfortable and well cared for during your visit. Our team always aims to provide clear, supportive advice and a positive experience for every patient. We truly appreciate your trust and look forward to continuing your dental care journey with you.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Friendly and pain free
Professional, friendly and pain free!
— Anonymous
Verified review (2313573)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much for taking the time to leave us such a 5* review! We’re so glad your visit was friendly, professional, and pain free.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Review from Google
Always a pleasure, at least as much as it can be to go to the dentist! Staff are all friendly and helpful.
— Pete LeCren
T337345
Review left 7 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you for your lovely comment Pete! We’re so glad you feel comfortable with our team. It’s always a pleasure to see you too.
Great service
Great service as always
— Anonymous
Verified review (2313457)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much for taking the time to leave us such a lovely review.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
