Very professional and attentive session with Isabelle and helpful advice on future options.
— Anonymous
Verified review (2313305)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for your kind words! We appreciate your feedback and look forward to seeing you again!
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
This person left a star rating but no comment.
— Sam Pace
T336663
Review left 7 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Sam for your 5* review.
Review from Google
This person left a star rating but no comment.
— Omar Malik
T336664
Review left 7 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Omar for your 5* review.
Very pleased
Very pleased with all aspects of your service.
— Robert B
Verified review (2312151)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much Robert for your 5* review! We truly appreciate your feedback and look forward to seeing you again!
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
My experience
Emergency appointment
— Anonymous
Verified review (2311847)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a 5* review.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
Dr Issy Wallin-Trapp is an excellent dentist. She explains everything very clearly and ensured my comfort and best results. The practice is very good with appointment reminders and scheduling as well as emailing receipts and plans.
— Paul Harrison (McSnaga)
T336322
Review left 7 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you for your lovely feedback Paul! We’re so glad you had a great experience with Issy and our team. We appreciate your kind words and look forward to seeing you again!
Comfortable throughout
I was comfortable throughout with no anxiety, thanks to the quality of the hygienist and her staff
— Gerard L
Verified review (2310795)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thanks so much for your kind words Gerard! We’re really glad you felt comfortable and relaxed during your visit. Our hygienist and team will be so happy to hear this. We appreciate you sharing your experience.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Excellent treatment from friendly and informative staff. Reasonable charges for top class work, highly recommended
— Tim Fisher
T335489
Review left 7 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you so much Tim for your kind words! We’re thrilled to hear you had a positive experience with our team. Your recommendation means a lot to us, and we look forward to welcoming you back in the future!
The procedure was explained
The preparation for my crown went very well and the procedure was explained
— Derek D
Verified review (2310455)
Review left 7 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much Derek for sharing your experience! We’re so pleased the crown preparation went smoothly and that the explanation helped you feel comfortable throughout the procedure. We look forward to seeing you next time.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Excellent
Excellent Service
— Anonymous
Verified review (2308328)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much! We’re delighted to hear you were happy with the service.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Kylie (my hygienist) is amazing. She makes you feel so comfortable and is always such a lovely person to deal with it. It really makes all the difference seeing someone who is so kind and shows so much empathy.
— Gemma Hogg
T334049
Review left 8 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you for your lovely feedback Gemma! We’re so glad Kylie helps you feel comfortable. We’ll be sure to share your kind words with her.
Absolutely lovely
I arrived a nervous wreck. I'm not good with new people. Tongue tied and whatnot when trying to speak.
Dr Kruple Patel was and is so kind and patient, especially when my words failed. She's absolutely lovely! Put me at ease. Felt comfortable.
Thank you for topping up the glass polymer stuff on that tooth. Feels so much better!
— Anonymous
Verified review (2307507)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much for sharing your experience! We’re so pleased to hear that Dr. Kruple Patel helped you feel comfortable and at ease during your visit. It’s wonderful to know that your treatment made a difference and that you’re feeling better. We’ll be sure to pass on your lovely comments to Kruple she’ll be delighted to hear them!
Overall, how was your experience of our service?
Very good
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Patient
Happy with treatment
Easy to get an appointment following broken tooth. Happy with treatment and outcome.
— Anonymous
Verified review (2306202)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for your feedback! We’re so pleased we could see you quickly and that you’re happy with your treatment and the outcome. We really appreciate you taking the time to share your experience.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Nice people
Nice people to deal with
— Anonymous
Verified review (2306155)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for your kind words! We really appreciate your feedback.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Great service
Usual great service from Kiley and Izzy.
— Anonymous
Verified review (2306097)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much for your kind words! We’re delighted to hear you received great service from Kiley and Issy, we’ll be sure to pass your feedback on to them.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Emergency appointment
I was very grateful to be given an emergency appointment, though I phoned with the problem on Monday and had to call back on Wednesday about a broken tooth. Fortunately I wasn't in great pain, but I don't know if I would have been offered anything sooner had I been.
— Anonymous
Verified review (2305696)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to share your feedback. We’re glad we were able to arrange an emergency appointment for you and that you weren’t in too much discomfort while waiting. We do our very best to accommodate emergency cases as quickly as possible, and your comments are very helpful in highlighting where we can continue to improve. We appreciate your understanding and are pleased we could assist you when you needed it.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
NHS
First class treatment
I received a first class treatment when I had a crown repaired.
— Richard H
Verified review (2305631)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Richard for your feedback! We’re so pleased to hear that you were happy with your crown repair. We really appreciate you taking the time to share your experience and look forward to seeing you again.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Caterham Dental Care
It is always a pleasure to deal with all staff, from receptionists to doctors at this dental surgery.
— Susanne M
Verified review (2305411)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much Susanne for your wonderful feedback! We’re delighted to hear that you’ve had positive experiences with our entire team, from reception to our dentists. Your kind words mean a lot to us, and we look forward to seeing you again at your next visit!
Overall, how was your experience of Caterham Dental Care?
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Patient
Excellent service
Friendly welcome and excellent service by Shilane as always.
— Beryl D
Verified review (2305063)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Beryl for taking the time to leave us such a lovely review. We look forward to seeing you next time.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
My experience
See what I have written in the improvement section.
— Anonymous
Verified review (2304228)
Review left 8 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to provide us with your feedback. We will review your email and look into your treatment and see what improvements can be made.
Overall, how was your experience of Caterham Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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