Working Feedback

Caterham Dental Care

Caterham Dental Care, 23 Essendene Road, Caterham, Surrey, CR3 5PB

Excellent rating from 651 reviews

5 out of 5 stars

+ 369 reviews from Google 1020 total reviews

Filter Reviews

Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
google logo
Punctual, excellent detailed examination and explanation. AlwYs a good experience here.

— Linda Steen

T319479 Review left 9 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Linda for the wonderful feedback! We’re so glad to hear you had a positive experience with us. It’s always our goal to make every visit as smooth and informative as possible.
Looking forward to seeing you again at your next appointment!

Review from Google

5 out of 5 stars
google logo
A broken tooth, a quick appointment and treatment with a new dentist for me and everything was done so well. The technology available means they can show you the damage and talk through the options so easily.

— Beverly Chioccon

T319480 Review left 9 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you so much for your kind words Beverly! We’re so glad to hear that your experiences with us have been positive. We know that dentist visits aren’t always something to look forward to, so we really appreciate you taking the time to share your feedback.
While your dentist may be moving on, rest assured that we’re committed to providing you with the same excellent care. We’ll make sure the transition is seamless, and we look forward to seeing you next time.

Review from Google

5 out of 5 stars
google logo
Fantastic service as always

— Jill Bull

T319481 Review left 9 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Jill for leaving us a 5* review. We’re absolutely thrilled to hear that you’re happy with the service we provide. Your kind words mean a lot to us. We look forward to seeing you again at your next visit!

Great staff

5 out of 5 stars
workingfeedback logo
Pleasant appointment as always. Friendly welcome and clean and comfortable waiting area. Great staff.

— Anonymous

Verified review (2282540) Review left 9 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thanks so much for the kind words.
See you next time!
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Courteous, very gentle

5 out of 5 stars
workingfeedback logo
The doctor Michelle was polite, courteous and best of all very gentle.

— Rodney A

Verified review (2282106) Review left 9 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you Rodney for your lovely feedback. We’re so happy to hear that Michelle made you feel comfortable with her polite, courteous, and gentle care. We’ll be sure to pass on your kind words to her.
We look forward to seeing you again!
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
Makes dentist visits relaxing.
Great service and skills, lovely team.
Can’t recommend more.

— Aaron Robson

T318884 Review left 9 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you so much Aaron for the fantastic review! We’re so happy to hear that we’ve made your dentist visits more relaxing. We’ll keep doing our best to make every visit as easy and stress free as possible!
Thanks again for the recommendation we truly appreciate it!

Review from Google

5 out of 5 stars
google logo
Best dentist I have ever had. Shilane and the team are always friendly and welcoming and I always feel i get advice that is tailored to my own interests and not the practices. I would not hesitate to recommend them as a first class practice,

— Stan Wade

T318318 Review left 9 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you so much Stan for the amazing review! We're really glad to hear that you feel well taken care of and that the advice you receive is tailored to you. Shilane and the team truly appreciate your trust, and we’re thrilled to know we’ve earned such high praise.
Your recommendation means the world to us, and we can’t wait to see you again soon!

Good dental care

5 out of 5 stars
workingfeedback logo
Very lucky to have such good dental care locally. Just luck that I changed to them when they first opened but for years now I have received the best advice / treatment.

— Anonymous

Verified review (2280970) Review left 9 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you so much for the kind words! We’re so glad you found us when we first opened, and we’re thrilled to hear you've been happy with the care and treatment over the years. It’s our goal to always provide the best advice and care, and it’s great to know we've been able to do that for you!
Looking forward to continuing to care for your smile for many more years!
Overall, how was your experience of Caterham Dental Care? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
A great local dentist! My family and I have been coming here for years and everyone is so friendly and helpful. Will never be moving from them.

— N Hoey

T317400 Review left 9 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you so much for the amazing review! We’re thrilled to hear that you and your family have been with us for so long and that you feel so well taken care of. It’s always great seeing familiar faces, and we’re so glad we’ve earned your trust!
We look forward to many more years of looking after your smiles!

A lovely dentist

4 out of 5 stars
workingfeedback logo
Excellent service and a lovely young dentist

— Anonymous

Verified review (2280692) Review left 9 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for your kind words! We’re so happy to hear you had a great experience with our team. We’ll be sure to pass on your compliments to our dentist.
Looking forward to seeing you again soon!
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 3 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
My visit to the hygienist kylie and my check up with the dentist shilane went as usual great professional service. Thanks

— Keith Bushell

T317027 Review left 9 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thanks so much for the great review Keith! We're so glad to hear your visit with Kylie and your check up with Shilane went well.
See you next time!

Very professional advice

5 out of 5 stars
workingfeedback logo
Happy with the very professional advice and the options given and the treatment

— Stephen P

Verified review (2280241) Review left 9 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you Stephen for your kind feedback! We're so glad to hear that you were happy with the professional advice and treatment options we provided. We always aim to ensure our patients feel informed and confident in their choices, so it’s great to know we succeeded in doing so for you.
If you ever have any more questions or need further assistance, don’t hesitate to reach out. We’re here to help!
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Friendly

5 out of 5 stars
workingfeedback logo
Very polite and friendly

— Gary J

Verified review (2279426) Review left 9 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you so much Gary for your kind words! We’re thrilled to hear you felt our team was polite and friendly.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Expert treatment

5 out of 5 stars
workingfeedback logo
Friendly, expert treatment and advice

— Carole W

Verified review (2279317) Review left 9 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you Carole for taking the time to leave us a review! We’re so glad to hear that you had a positive experience with our friendly and expert care. We look forward to seeing you again.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Understanding of the fear factors

5 out of 5 stars
workingfeedback logo
As someone very nervous around dentistry I am now confident to recommend this practice without hesitation. All the staff, from the receptionists to the practitioners, are caring and understanding of the fear factors, explaining everything as they go and making you feel relaxed. In particular I have seen Michelle for fillings and Nicola for hygienist treatment and both of them put me at ease. Highly recommend, also their fees are very competitive within the area.

— Linda S

Verified review (2279120) Review left 9 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you Linda for taking the time to leave a lovely review and for the whole team, we are so very glad that we were able to help you and alleviate some of the fears that many have about visiting the dentist.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Last-minute appointment

5 out of 5 stars
workingfeedback logo
Very good service. Last-minute appointment, and they managed to fit me in.

— Anonymous

Verified review (2278194) Review left 9 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for taking the time to leave a positive review, we appreciate your feedback and look forward to seeing you at your next visit.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Dentist was very thorough

5 out of 5 stars
workingfeedback logo
Recent check up, went very well. Dentist was very thorough and informative

— Carolyn H

Verified review (2277834) Review left 9 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you Carolyn for a lovely review and 5 stars, we appreciate your feedback and look forward to seeing you at your next visit.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
google logo
All the staff, and the dentist were very polite, pleasant, and extremly helpful.

— Sidders

T311723 Review left 9 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thanks so much! We’re really happy to hear you found everyone polite, pleasant, and helpful, that means a lot to the whole team! Looking forward to seeing you again!

Very good

5 out of 5 stars
workingfeedback logo
All very good. Thank you

— Janet P

Verified review (2276759) Review left 9 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thanks Janet for your 5* review.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Very thorough

5 out of 5 stars
workingfeedback logo
Seen on time by the hygienist, very thorough and very professional.

— Bernard R

Verified review (2276234) Review left 9 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thanks, Bernard! Great to hear you were seen on time and felt the care was thorough and professional. We really appreciate your kind words!
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private