My check up was with Kush who indicated that some of my teeth were in need of some treatment but as the check up was the same as the previous one it was decided that as I am in no pain or discomfort to leave any treatment for the time being. If the situation changes and there becomes a problem I will contact the surgery. Kush has looked after my teeth and that of my family for a long time and we are all so sorry he is leaving and hope to welcome him back in the future.
— Stella C
Verified review (2268461)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much, Stella! We really appreciate your kind words and trust over the years. Kush has absolutely loved looking after you and your family he’ll be touched to read this! While we’re all sad to see him go, we’re keeping our fingers crossed he might be back one day too 🤞 Until then, we’re always here if anything changes or you need us. Take care and thanks again for the lovely message! 😊🦷
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
N/A
Very kind and caring
It was the first time at the practice, I had a nice hello on arrival, sat in the waiting room, then Issie came in and welcomed me. I felt very comfortable with her; she was very kind and caring to me.
— Janice H
Verified review (2268110)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thanks so much, Janice! We’re so happy to hear your first visit went so well. Issy will be over the moon to know you felt comfortable and cared for! Looking forward to seeing you again soon 😊✨
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Amazing treatment
I needed a tooth which was glued between two front teeth.
From the start I was clearly informed of all the treatments and cost. Also was given a 3D image of my teeth. Shilane the Dentist was amazing, the process was three months. Every time I visited the surgery was given excellent treatment. From the reception to dentist was exceptional .
Amazing treatment and customer service.
— Anonymous
Verified review (2267716)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thanks so much for the lovely review! We're so glad you felt well-informed and taken care of throughout the whole process that's exactly what we aim for. Shilane will be thrilled to hear your kind words! Big thanks from all of us from reception to the dental chair, we really appreciate you! 😊🦷
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Fabulous hygienist
I am a nervous patient. I usually bring my daughter to the appointment to help me cope. Kylie, the most fabulous hygienist, knows me so well now that I feel able to go by myself. She’s a real gem.
— Anonymous
Verified review (2266826)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Aww, thank you so much for sharing this! We totally understand how nerve wracking appointments can be, and we’re so glad Kylie has been able to help make things easier for you. She really is a gem, and she’ll be so happy to hear this. It means a lot that you feel comfortable enough to come in on your own now that’s a huge step! 😊 We’re always here for you.
Overall, how was your experience of our service?
Very good
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Patient
Excellent treatment
Excellent treatment as usual by Shillane at the practice, it’s a pleasure visiting the dentist. All of the staff are always so friendly as well. The utmost professionalism.
— James D
Verified review (2266557)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you James for taking the time to leave a lovely review, I'm sure Dr Patel will be happy to see another thumbs up! Its always a pleasure to see you too. We look forward to your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
Private
The dentists are highly skilled
This is an excellent practice. I always get good results. On this occasion, I had an emergency issue and was seen the same day, and received the treatment I needed.
The dentists are highly skilled, and the practice is well-equipped with the latest technology. This has taken the fear out of dental procedures for me
— Anonymous
Verified review (2266012)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave a lovely review, it seems the stars aligned for your dental emergency and we were able to help you on the day. Hopefully we will not see you until you need a routine appointment, but always welcome.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Wonderful Dental Practice!
DENTIST:
Dr Silane Patel is unique! Not only does he explain his treatment plan in detail, he also gives honest impartial advise. He is knowledgeable, professional and extremely patient. 🌟
HYGIENIST:
Kiley the Hygienist is FANTASTIC! Very gentle and thorough! And always offers great advise…🌟
— Betsy Greenaway
T304824
Review left 10 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Betsy for taking the time to leave a lovely review, Dr Shilane is a legend and will always have his patients best interests at heart. Kiley is a fantastic hygienist and take home advice in invaluable. Thank you for your lovely review, will look forward to seeing you at your next visit.
Review from Google
Vanessa at reception and the dentist were both very helpful and friendly. They made the whole visit smooth and stress-free, highly recommended!
— Maria Teresa Ventura Mikue
T304659
Review left 10 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Maria for taking the time to leave a lovely review. We appreciate your feedback.
Hygienist is great
Very good treatment, hygienist is great
— Pamela W
Verified review (2265860)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Pamela for taking the time to leave us a lovely review,
Overall, how was your experience of Caterham Dental Care?
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Patient
Review from Google
If you want a dentist to hurt you or make you feel like you're a wimp for being a scared cat then go somewhere else.
Everyone in THIS practice has a great way about them. They even make you smile when your paying.
They use all the latest gear. No place for the pliers, hammers and chisels often seen elsewhere.
It's almost fun !!
I cannot recommend them highly enough.
Thanks CDC.
— Dennis “DIY DEN” Horseman
T304420
Review left 10 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Dennis for your detailed and positive review, we appreciate your candidness. You are one of the very few that almost had fun at a dental appointment and long may that continue. We strive to make everyone's experience as smooth and pleasurable as possible.
We look forward to seeing you at your next visit.
Excellent treatment
Hygienist I see twice a year, excellent treatment.
— Anonymous
Verified review (2264737)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a review, we look forward to welcoming you back at your next visit
Overall, how was your experience of Caterham Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
Caterham Dental Care gave me a friendly, helpful and professional service today. Thank you.
— David Stanford
T303668
Review left 10 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you David for taking the time to leave us a lovely review, we appreciate your feedback and look forward to seeing you at your next visit.
Review from Google
Lovely people, very friendly and helpful 😊
— Alfie Clayton
T303669
Review left 10 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Alfie for your lovely positive review, we appreciate your feedback and look forward to seeing you at your next visit.
Check-up, seen on time
Pain free check-up, seen on time and the usual friendly interface with dentist and staff.
— Anonymous
Verified review (2262330)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave a positive review, we appreciate your feedback and look forward to welcoming you at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
One of the dentists is called Izzy and she is just fantastic! Positive, helpful and always makes me feel comfortable. I will never go anywhere else now.
— Vikki
T302931
Review left 10 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Vikki for taking the time to leave a lovely review, Issy will be happy to hear that she puts you at ease. We look forward to more of the same at your next visit.
Care is second to none
I have been a patient of Caterham Dental Care for many years and I am always greeted warmly by the staff and their care is second to none.
— Janet S
Verified review (2261386)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Janet for taking the time to leave us a lovely review, its always a pleasure to see you and we look forward to seeing you again at your next visit.
Overall, how was your experience of Caterham Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Very satisfied.
The dentist and the hygienist both did an excellent job, both were professional and pleasant. Very satisfied.
— Anonymous
Verified review (2261142)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave a lovely review, we look forward to seeing you at your next visit for the same again.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Caterham Dental Care
Had a good experience today with Izzie, no treatment needed other than she showed me how to floss right to the top of my teeth.
— Anonymous
Verified review (2260796)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a lovely review, we appreciate your feedback and look forward to seeing you again at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Review from Google
Great service and staff
— peter williams
T302568
Review left 10 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Peter for taking the time to leave a positive review, we appreciate your feedback and look forward to seeing you at your next visit.
Calm and reassuring
My six monthly check up went very smoothly.
My dentist, Shillane Patel is very professional and is very calm and reassuring.
— Anonymous
Verified review (2260001)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave a positive review, we appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
