My routine hygienist visit was conducted pleasantly and well.
— Anonymous
Verified review (2259418)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave a positive review, we look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
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Patient
Very good service
Very good service as always.
— Anonymous
Verified review (2259392)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a positive review, we appreciate all feedback and look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
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Patient
Always friendly
Charming environment, staff are always friendly
— Peter A
Verified review (2259342)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Peter for taking the time to leave us a lovely review, we appreciate your feedback and look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
Love this dentist. Always nervous but put as ease by the friendly, professional staff.
— Nicola Croft
T301951
Review left 10 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Nicola for taking the time to leave a lovely review, we appreciate your feedback and look forward to seeing you at your next visit.
Excellent, timely service
An excellent, timely service with considerate communication throughout. Highly recommended.
— Anonymous
Verified review (2259115)
Review left 10 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave a lovely review, we appreciate your feedback and look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Today was my first visit to Caterham Dental Care and I left feeling so happy and reassured. From the friendly greeting from the lovely receptionists to my appointment with Izzy who was so professional and friendly and the lovely Dental Nurse , and I am a nervous person when it comes to going to the Dentist so when I return for my follow up treatment there is no nerves in sight . Highly recommend
— Deborah Wyles
T301819
Review left 10 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Deborah for taking the time to leave a lovely review, a positive tick for the whole team. We really appreciate your feedback and look forward to seeing you at your next appointment and i'm sure your next visit will be easier now that your fears have been allayed.
Review from Google
Always a good experience - takes away the fear of dentists!
— Alison de Villiers
T301004
Review left 10 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Alison for taking the time to leave a positive review, we appreciate your feedback and look forward to seeing you at your next appointment.
The treatment was painless
The friendliness and professionalism of the staff are exemplary. The treatment was painless, stress free and as comfortable as possible. The 'blue sheet' to prevent interference from tongue and saliva needed a short while to get used to, but was a welcome alternative to the previous suction device.
— Susanne M
Verified review (2255751)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Suzanne for taking the time to leave a lovely review. The device you have referred to is a bit of a faff at first but ultimately makes the procedure easier, quicker, safer and more effective. Whoever invented that device was a genius. We look forward to seeing you at your next visit.
Overall, how was your experience of Caterham Dental Care?
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Patient
Review from Google
Very prompt emergency appt. Even when it transpired that the dentist I was going to see couldn't help with an issue with an implant, they managed to arrange for me to see the implant specialist within 10 mins. Thanks
— Oliver Rimmer
T299985
Review left 11 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Oliver for taking the time to leave a lovely review, it seems the stars aligned for you! We look forward to seeing you at your next visit.
Friendly staff
Friendly and knowledgeable staff.
— Anonymous
Verified review (2253632)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a positive review, we appreciate your feedback
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
Perfect. Very professional
— Laura Ford
T299683
Review left 11 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Laura for leaving a positive review. we appreciate your feedback
Review from Google
I have always found this Dental Practice very professional ! Izzy is super helpful, I would never go to another practice !
— Beverley Oakes
T299291
Review left 11 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Beverley for your positive review, we appreciate your feedback and looking forward to seeing you at future visits
My experience
Very friendly staff. Feel that teeth cleaning could be for longer. One is rarely there longer than 10 minutes with an allocated time of 20. Charges increased in June to £58 for a basic session so seems relatively expensive for what you get.
— Anonymous
Verified review (2252137)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for your feedback. We’re glad you found our staff friendly and appreciate your honesty about the cleaning session length and pricing. We aim to provide thorough and effective treatments within the scheduled time, but we’ll certainly take your comments into consideration as we continually strive to improve. If you have any specific concerns or would like to discuss your treatment in more detail, please don’t hesitate to get in touch. We appreciate your trust and hope to continue providing you with excellent care.
Overall, how was your experience of our service?
Good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Excellent
Excellent service.
— Tracey D
Verified review (2249663)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much, Tracey! We’re thrilled you had an excellent experience. We look forward to seeing you again soon!
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
Kiley is always thorough with her cleaning and makes you feel really comfortable. Extremely helpful with good advice.
— Theresa Lochinger
T297724
Review left 11 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you, Theresa! We’re delighted to hear that Kiley makes you feel comfortable and provides thorough, helpful care. We’ll be sure to pass on your kind words to her. Looking forward to seeing you at your next appointment!
Great service and brilliant advice
Great service and brilliant advice given.
— Anna S
Verified review (2249260)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you, Anna! We’re so pleased you enjoyed our service and found the advice helpful. We appreciate your kind feedback and look forward to assisting you again!
Overall, how was your experience of our service?
Very good
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Patient
Excellent service
Excellent from the reception ladies to my treatment.
— Anonymous
Verified review (2249128)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much! We’re delighted to hear you had an excellent experience from reception through to your treatment. We appreciate your kind words and look forward to seeing you again!
Overall, how was your experience of our service?
Very good
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Patient
Best dentist in caterham
I was welcomed by a Very polite and helpfully receptionists, i was feeling very nervous as i was having a tooth removed, i was made to feel at ease by my dentist and she was very gentle. Best dentist in caterham thanks you
— Anonymous
Verified review (2248847)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much for your kind words! We’re glad our reception team made you feel welcome and that your dentist was able to ease your nerves and provide gentle care during your tooth removal. It means a lot to hear you consider us the best in Caterham. We truly appreciate your trust and look forward to seeing you again!
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
No complaints ( I've been using this practise for many years)!
— Bruce Nainby
T297406
Review left 11 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you, Bruce! We’re honored to have had your trust for so many years and thrilled to hear you have no complaints. We look forward to continuing to care for you for many more!
Very helpful.
Very helpful.
— Gary J
Verified review (2248276)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you, Gary! We’re glad to hear you found us very helpful. We appreciate your kind feedback and look forward to seeing you again!
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
