Dr Shalian is a very good, I didn’t have any pain at al
I’m very happy with the staff and Dr Shalian. He is a very good doctor and explains everything in detail. I’m always nervous to go to the dentist because of the pain and injections. But Dr Shalian was so gentle with my treatment that I didn’t have any pain at all. He is an excellent doctor and I am really happy with him.
— Hemlata P
Verified review (2246402)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much for your wonderful feedback, Hemlata! We’re delighted to hear that Shilane was able to make your treatment comfortable and pain free. It’s completely normal to feel nervous, and we’re glad our team could help ease your worries with gentle care and clear explanations. We truly appreciate your kind words and look forward to continuing to provide you with excellent care.
Overall, how was your experience of our service?
Very good
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Other relative or friend
Was this treatment paid for privately, or on the NHS?
Private
Very professional
Always welcoming. Very professional. Desk staff are excellent too.
— Jane J
Verified review (2246056)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you, Jane! We’re so glad to hear you always feel welcomed and well cared for. Our reception team will be thrilled by your kind words too! We truly appreciate your feedback and look forward to your next visit.
Overall, how was your experience of our service?
Very good
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Patient
Review from Google
Really friendly staff and top notch care!
— Shamina Pathan
T295323
Review left 11 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you so much, Shamina! We're delighted with your feedback. Your kind words really brighten our day! We look forward to seeing you again soon.
Review from Google
This person left a star rating but no comment.
— Rob Pendry
T293789
Review left 11 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a 5* review Rob.
Nicky is a great hygienist
Always welcoming and professional. Nicky is a great hygienist
— Nick T
Verified review (2243684)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much for your kind words, Nick! We're thrilled to hear that you've had such a positive experience with Nicola. She truly is a valued member of our team, and your feedback means a lot. We look forward to welcoming you back soon!
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
Efficient, clear and precise service.
Very pleased with the information shared with me for the work I need to have done, explaining everything and showing everything very clearly.
Great service all round, from booking of appointments to the dental work received. Thank you.
— Deniz Ruso
T293721
Review left 11 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you so much for your thoughtful review, Deniz! We're delighted to hear that you felt well-informed and supported throughout your visit. It's great to know that everything met your expectations. Your kind words mean a lot to the whole team. We look forward to seeing you again!
Review from Google
In the world of scraping the barrel it’s a breath of fresh air to be treated so well, thank you all ! Front of house through to dentist and nurse, thank you. Once again great service
— James Nicholls
T293722
Review left 11 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you so much for your kind words, James! We're truly glad to hear that your experience with us stood out in such a positive way. It means a lot to the whole team from reception to the dentist and nurse to know their care made a difference. We will ensure that your feedback is passed on.
We really appreciate your support and look forward to seeing you again!
Professional and speedy
Thanks Yasmin for checking out my crown. Just what was required and very professionally and speedily done on the NHS. Always been impressed by CDC.
— John F
Verified review (2243223)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for your kind words, John! We're so pleased Yasmin was able to help and that everything was handled quickly and professionally. It's great to hear you've consistently been impressed with CDC we truly appreciate your continued trust and support!
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Professional and welcoming
The reception staff are always very professional and welcoming, this is combined with excellent dental care from the professional staff
— Jean R
Verified review (2242343)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for your kind words, Jean! We’re so pleased to hear that you consistently find our reception team welcoming and our clinical care excellent. Your support and trust mean a great deal to us, and we’re always here to provide the highest level of care. Looking forward to seeing you at your next visit!
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
What a beautiful dental practice! All members of staff were friendly and professional and I am delighted with the dental work I had done.
— Milly Joseph
T293172
Review left 11 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you so much for your lovely review, Milly! We're thrilled to hear you’re delighted with your dental work and that our team made you feel welcome and well cared for. Your kind words about the practice and our staff truly mean a lot. We look forward to seeing you again!
Review from Google
Friendly helpful receptionist.
Quick appointment
Dentist explained simply my options , his opinion.
Caring, polite and made me feel relaxed and comfortable with my treatment.
Very satisfied.
— lisa Tobin
T293173
Review left 11 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you so much for your lovely feedback, Lisa! We're so pleased to hear that you felt cared for and comfortable throughout your visit. It’s great to know our receptionist and dentist made a positive impression by being friendly, helpful, and clear in explaining your options. We truly appreciate your kind words and are glad you're satisfied with your experience. We look forward to seeing you again!
Well-run and friendly
This is a well-run and friendly service with a high level of professionalism.
— Laura S
Verified review (2242145)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much for your kind words, Laura! We're delighted to hear that you found our service friendly, well-run, and professional. Your feedback means a lot to our team, and we look forward to seeing you again soon!
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Very good service
Very good service
— David W
Verified review (2241544)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you, David! We're glad to hear you were happy with our service. We appreciate your kind words and look forward to welcoming you back soon!
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Perfect
Perfect, no problem at all
— Anonymous
Verified review (2241459)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much for the 5-star review! We're glad everything was perfect and that you had no problems at all. We really appreciate your support and look forward to seeing you again!
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Well-run practice
It’s a well-run, friendly practice with several dentists and two hygienists. I attended one of these today. She is kind and thorough and certainly knows her stuff. Would strongly recommend.
— Anonymous
Verified review (2241080)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for your wonderful feedback! We're so glad to hear you had a positive experience with our team and that you felt well cared for during your visit. Our hygienists and dentists take great pride in providing thorough, compassionate care, and it's lovely to know that came through. We truly appreciate your recommendation and look forward to seeing you again!
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Excellent service
Excellent service and polite staff
— Anonymous
Verified review (2241063)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much for your kind words! We're thrilled to hear you had an excellent experience with our service and found our staff polite. Your feedback means a lot to us, and we look forward to seeing you at your next visit!
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Great
Great experience
— Samantha A
Verified review (2239946)
Review left 11 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thanks so much Samantha for taking the time to give us a review. We're really glad you had a great experience. Looking forward to seeing you again!
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Staff always pleasant from reception to dentist thank you all
— Denise Stack
T291891
Review left 11 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thanks so much for your kind words Denise. We're really happy to hear you've had a positive experience with the whole team, from reception to the dental chair. We'll make sure everyone sees your lovely message. See you next time!
Review from Google
Really happy with my last visit. Friendly, professional and very happy with the results. The only reason for the 4* and not 5* was the time I had to wait for an appointment.
— Gregory Spencer
T291892
Review left 11 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thanks so much for your feedback Gregory! We’re really glad to hear you were happy with your visit and the results. Sorry about the wait for your appointment, we totally understand how frustrating that can be and we’re working on improving availability. Hope to see you again soon and thanks again for your honest review!
Review from Google
Very friendly and quick service, Dr Kush Raval was empathetic, well versed and a very good communicator. A fantastic dentist :)
— Ben McCabe
T291737
Review left 11 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thanks so much for the lovely review Ben. We're really glad you had a great experience with Dr. Kush Raval we'll be sure to pass on your kind words. It's great to hear you felt well looked after and in good hands. See you again soon!
