T291605
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Ian for your positive review! We're so glad to hear you're happy with your treatment and really appreciate the recommendation. Looking forward to seeing you again soon!
Friendly and approachable
Very professional service and the hygienist is very friendly and approachable.
— Sheila E
Verified review (2237653)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thanks so much for your kind words Sheila! We're really happy to hear you found the service professional and that our hygienist made you feel comfortable and at ease. We’ll be sure to pass on your lovely feedback. Hope to see you again soon!
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Review from Google
Excellent reception staff, very professional, helpfull and welcoming, my hygienist was also very professional and very informative made to feel very relaxed, thankyou.
— james lewthwaite
T291382
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Hi there, thanks so much for your lovely review James! We're really glad to hear you had a great experience with our reception team and your dentist. It's great to know you felt welcomed and well-informed. We always aim to make everyone feel comfortable and cared for. Thanks again for taking the time to share your feedback. Hope to see you again soon!
Very impressed
As usual, I was very impressed with the efficiency, professionalism and friendliness of all the staff and what is more important, they took away my pain.
— Lionel T
Verified review (2237087)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thanks a lot for the lovely feedback Lionel! We're so glad we could help ease your pain and that you felt well looked after that’s exactly what we’re here for. Always a pleasure to see you!
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Review from Google
After a horrific experience at my previous dentist I cannot praise the way Kush treated me highly enough, professional calm and clear, previously I've felt that it's all about the money but I was made to feel that I was the priority and my care came first
— Matt B
T290581
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thanks so much for sharing this Matt. We’re really glad Kush was able to turn things around for you. It’s so important to us that our patients feel genuinely cared for, not just like a number. We'll make sure Kush sees your lovely feedback too, it’ll mean a lot to him. Always here if you need us!
Review from Google
Thanks Issey for sorting my problem so promptly , I’ll try not to trouble you for a while!!
— Christopher Hill
T290582
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
No trouble at all! We're glad Issy could get things sorted so quickly for you. Hopefully, it’s smooth sailing from here but if you ever need us, you know where to find us!
First-class dental practice
First-class dental practice, with friendly, expert and efficient staff, in every department.
— Stephen B
Verified review (2236499)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thanks so much for the kind words Stephen! We're really glad to hear you had a great experience with our team. It means a lot to know you felt well looked after. We’ll be sure to pass your comments along to everyone. Looking forward to seeing you again soon!
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Dentist put me at ease
Friendly staff, seen promptly.
Dentist put me at ease, and treatment completed on the day.
— Patricia C
Verified review (2235910)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Patricia for your kind feedback! We’re so pleased to hear that you felt at ease and well cared for, and that your treatment was completed promptly. It’s great to know our team helped make your visit a positive one. We really appreciate your support! See you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
A good experience
It was a good experience I had to day
— Anonymous
Verified review (2235603)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for your feedback! We're really glad to hear you had a good experience today. It was a pleasure seeing you, and we look forward to your next visit!
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Review from Google
Excellent as always
— Jennifer Bushell
T289853
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Jennifer for your kind words! We're so glad to hear your experience was excellent as always. We look forward to seeing you again soon.
Great care
Excellent treatment. Great care was taken to make me comfortable and to explain what was going on.
— Pamela S
Verified review (2234903)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Pamela for your lovely feedback! We're so pleased to hear you felt comfortable and well-informed during your treatment. Providing excellent care and clear communication is really important to us, so it's great to know that came through. We appreciate your kind words!
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Sonia Harris
T289854
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thanks Sonia for your 5* review!
Lovely staff
I travel back from my home now in Brighton, by public transport as I am so happy to stay with Caterham Dental care who I was with when I lived in Caterham
Feel confident with the lovely staff here and is worth the effort to get back
— Wendy C
Verified review (2234551)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much Wendy for your lovely words. It really means a lot that you make the journey from Brighton just to stay with us. We’re so glad to hear you feel confident and well looked after by the team. It’s always a pleasure to see you, and we truly appreciate your continued trust and effort! We look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Informative, efficient, friendly
— Emma Wilson
T289599
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Emma for your kind words! We’re glad to hear you found the team informative, efficient, and friendly. We really appreciate your feedback and look forward to seeing you again!
Friendly, caring
Options explored fully, my opinion respected. Really friendly, caring and professional
— Karen N
Verified review (2233494)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Karen for your wonderful feedback! We’re glad to hear that you felt fully informed and that your opinion was respected throughout your care. Providing friendly, caring, and professional service is very important to us, and we’re delighted this was reflected in your experience. We appreciate your kind words and look forward to seeing you again.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Good dental care
Having been a patient for the past 7 years, I have always experienced good dental care and advice. The admin staff have always been polite on the phone and in person. The dental staff have been kind and understanding of nervousness and happy to explain about treatments.
— Anonymous
Verified review (2233224)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much for your kind words and for being a loyal patient over the past 7 years. We're so pleased to hear that you've consistently received good care and advice from our team. It’s especially rewarding to know that both our admin and dental staff have helped you feel comfortable and supported throughout your visits. Your trust means a great deal to us. We truly appreciate it!
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
6 monthly visit
A straightforward 6 monthly visit to the Dentist and Hygienist.
— Lyndon T
Verified review (2232829)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for your feedback! We're glad to hear your visit went smoothly. Regular check-ups are so important, and we appreciate you trusting us with your care. See you at your next appointment!
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Excellent and very friendly service, thank you
— andy parr
T288916
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you so much Andy for taking the time to leave us such a lovely review. We look forward to seeing you again.
Review from Google
Friendly staff went in on time, always a good thing.
— Eva Robinson
T288743
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thanks Eva for the great feedback! We're glad to hear you had a positive experience and were seen on time, always a plus! We'll be sure to pass your kind words on to the team. Looking forward to seeing you again!
Good clinical practice
Dentis professional in every way. Good clinical practice and friendly attitude. All other staff very efficient
— Jo Q
Verified review (2232200)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for your kind words Jo. We're delighted to hear that you found our dentist to be professional and that you were pleased with the clinical care and friendly approach. It's also wonderful to know that our wider team made a positive impression with their efficiency. We truly appreciate your feedback and continued support.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
