Emergency appointment

Great service and very quick turnaround for an emergency appointment.

— Anonymous

Verified review (2231490) Review left 1 year ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for your kind feedback. We're pleased to hear you were happy with the service and that we were able to see you quickly for your emergency appointment. We look forward to seeing you soon.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Clear description of situation

On time, clear description of situation and satisfied with the appointment.

— Anonymous

Verified review (2231397) Review left 1 year ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for your feedback. We’re pleased to hear that you were satisfied with your appointment and that everything was explained clearly. We appreciate your support and look forward to seeing you again.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

I posted the following note a year ago. My wife and I have been highly appreciative of the attention we have had from Shilane.
Quote:- "We have been clients of Caterham Dental Care from when it came under new ownership in about 2000. Over time, the practice has grown in size and its equipment is state of the art. The staff are friendly and the treatment excellent". Unquote

— John Benstead

T288442 Review left 1 year ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thanks so much for your lovely review John and for being with us for so many years. It really means a lot! It’s been great to grow and evolve over time, and we’re so glad you’ve been part of that journey. We’re really happy to hear you’re pleased with the team and the care you’ve received. Thanks again for your continued support!

Review from Google

Very polite staff. I get nervous seeing a dentist but I always feel at ease in the surgery.

— Nigel Fisher

T287745 Review left 1 year ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thanks so much for your kind words! We're really happy to hear that the team helped you feel more at ease. We know treatment can be a bit nerve-wracking, so it’s great to know the explanations helped. We’ll always do our best to keep things clear and comfortable for you. See you next time!

The best treatment

I have always received the best treatment, respect and friendliness from all the team at the surgery, thank you.

— Anonymous

Verified review (2229912) Review left 1 year ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you so much for taking the time to leave such a lovely review. We really appreciate your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Was this treatment paid for privately, or on the NHS? Private

Great Dentist

My dentist is great!!!
Always tells me exactly what he's going to do and how much it will cost.
He always makes sure I am comfortable and relaxed, ready for him to do his work.
Excellent, best dentist ever.

— Susan D

Verified review (2229870) Review left 1 year ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Susan, Thank you so much for your amazing review! We're delighted to hear how much you value your dentist’s care. Making sure our patients feel informed, comfortable, and relaxed is so important to us, and it’s wonderful to know that’s been your experience. We truly appreciate your feedback and look forward to seeing you again soon!

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Check up

Periodic check up completed quickly and effectively.

— Alan T

Verified review (2229422) Review left 1 year ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thanks for your 5* review Alan. We appreciate your feedback.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Lovely staff

Staff are lovely, dentist is incredibly skilled and good at putting patients at ease. Quick turnaround and good, clear advice given.

— Jamie W

Verified review (2229239) Review left 1 year ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you so much for your kind words Jamie. We are so happy that you had a positive experience with us. We really appreciate your feedback and look forward to seeing you soon.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

Friendly and helpful receptionists arranged an emergency same day appointment. The dentist I met was very professional and thorough. She dealt with my dental problems with care and a friendly manner. Highly recommend

— Tracey Bengeyfield

T286966 Review left 1 year ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Tracey for taking the time to leave us a lovely review, we appreciate your feedback and look forward to seeing you at your next visit.

Review from Google

I was not looking forward to my visit to the dentist today because it involved root canal treatment.I had heard all the stories of how much it hurt and so on. I have to say it was not at all like that. Not in the least painful and very gentle. No .ore worries about future visits. Can really recommend.

— Marion Ryan

T286967 Review left 1 year ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Marion for taking the time to leave us a lovely review and hopefully allaying the fears of many! always a pleasure to see you and we look forward to welcoming you back at your next visit.

Review from Google

Always very satisfied with the service,today excellent as usual.

— Margaret Wilford

T286821 Review left 1 year ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Margaret for taking the time to leave us a lovely review, we appreciate your feedback and look forward to seeing you at your next visit.

Excellent care

Excellent care and results.

— Abigail B

Verified review (2227150) Review left 1 year ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you Abigail for taking the time to leave us a review, we appreciate your feedback and look forward to seeing you for your next visit.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

I have been a patient of the Caterham Dental Practice for over 20 years and the service is first class.

— Graham Perkins

T284794 Review left 1 year ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Graham for taking the time to leave us a lovely review, its always lovely to hear feedback from our long term patients. We look forward to welcoming you back for your next visit.

Check up

Check up was completed efficiently and in a friendly way.

— Elaine W

Verified review (2226403) Review left 1 year ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you Elaine for taking the time to leave a positive review, we appreciate your feedback and look forward to seeing you at your next visit.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

A pleasant experience

Always a pleasant experience as Izzy is so friendly

— Peter H

Verified review (2226276) Review left 1 year ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you Peter for taking the time to leave a lovely review. We appreciate your feedback and look forward to seeing you at your next visit.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Very good

All very good.

— Anonymous

Verified review (2226091) Review left 1 year ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for taking the time to leave a positive review. We appreciate your feedback and look forward to seeing you at your next visit.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Patient

Review from Google

Love this place and the hygienist is exceptional, personable and lovely xx

— Emma Lee

T284086 Review left 1 year ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Emma for taking the time to leave a positive review. We appreciate your feedback and look forward to seeing you at your next visit.

Quick and efficient

Very quick, very efficient

— Victor C

Verified review (2225402) Review left 1 year ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you Victor for taking the time to leave a positive review. We appreciate your feedback and look forward to seeing you at your next visit.

Overall, how was your experience of our service? Very good

How satisfied are you that you are treated with dignity and respect by staff?

How satisfied are you that the dental surgery involves you in decisions about your treatment?

How satisfied are you with the information from the surgery on the cost of your treatment?

How satisfied are you with the outcome of your treatment?

Which best describes you? Other relative or friend

Review from Google

Great professional & friendly service by all you encounter as usual!. Dr Shilane Patel, hygienists, & lovely reception team come highly recommended.

— Nisha Chotai

T282682 Review left 1 year ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Nisha for taking the time to leave a lovely review. We appreciate your feedback and look forward to seeing you at your next visit.