Hygienist visit, always a pleasure. Very thorough and friendly.
— Mac Mac
T282526
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Mac for taking the time to leave a positive review. We appreciate your feedback and look forward to seeing you at your next visit.
Review from Google
Excellent experience.
Welcoming staff and very patient service.
Recommended for sure ✔️
— Catalina VV
T281624
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Catalina for taking the time to leave a positive review, we appreciate your feedback and look forward to seeing you at your next visit.
Review from Google
A very good appointment. Friendly and efficient reception, a very short wait time, good listening and thoughtful advice from the dentist.
Couldn't ask for more.
— helen white
T281625
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Helen for taking the time to leave a lovely review, we appreciate your feedback and look forward to seeing you at your next visit.
Brilliant dental practice
Brilliant dental practice with an excellent team
— Anonymous
Verified review (2221449)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave a positive review, we appreciate your feedback and look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
My experience
I have no complaints
— Anonymous
Verified review (2221048)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave a positive review, we appreciate your feedback and look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Wonderful dentists
Caterham Dental Care is the most wonderful dentists. It is such a nice, bright, airy, clean, modern environment but the best bit are the staff who are all lovely. They are all polite, kind and welcoming which takes some of the stress out of a previously feared experience. Then we walk into Schillane Patel's surgery and any other concerns melt away. He is just so nice and calm. He always takes the time to explain things and inspires confidence as a result. There is no one I would recommend higher. We feel so lucky to have him as our dentist.
— Nikki D
Verified review (2220944)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Nikki for taking the time to leave a lovely review, Its always lovely to hear from long time patients that have followed Dr Patel from practice to practice before he settled here in Caterham we appreciate your feedback and look forward to seeing you and your family at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
Caterham Dental Care is the most wonderful dentists. It is such a nice, bright, airy, clean, modern environment but the best bit are the staff who are all lovely. They are all polite, kind and welcoming which takes some of the stress out of a previously feared experience. Then we walk into Schillane Patel's surgery and any other concerns melt away. He is just so nice and calm. He always takes the time to explain things and inspires confidence as a result. There is noone I would recommend higher. We feel so lucky to have him as our dentist.
— Nikki de Vos
T281159
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Nikki for taking the time to leave us such a lovely review. We really appreciate your feedback. We look forward to seeing you again.
Very attentive, friendly
The staff were all very attentive, friendly and informative. Felt cared for.
— Meryl B
Verified review (2220935)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Meryl for taking the time to leave a lovely review, we appreciate your feedback and look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Patient
Excellent work
I have been seeing my dentist for some time now and I have trust in his excellent work. He is friendly and engaged and always wants to do the best for me and my teeth.
— Anonymous
Verified review (2220350)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave a positive review for Dr Raval, we appreciate your feedback and look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
I came to this dentist as an emergency patient, I found them very polite and sympathetic to my issues and very friendly.
I can’t thank you enough for helping me, I’m a very nervous patient and my experience was excellent, thank you.
— Richard Home
T280898
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you for sharing your experience Richard! We are happy to hear that you felt comfortable and reassured during your visit.
First class service
Quick appointment, first class service and top dental care. Follow up treatment plan was emailed within 4 hours and all very clear.
— Eric S
Verified review (2219537)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a review Eric! We are delighted to hear that you are happy with our service, and look forward to welcoming you back at your next visit!
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
A veneer appointment
I visited on 23rd May for a veneer appointment. Consultation was professional as always and led to a renewed plan of treatment which hopefully will be very satisfactory. Staff are all friendly and helpful.
— Anonymous
Verified review (2219504)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a review, we are so glad you are happy with the services we provide. We look forward to seeing you at your next visit.
Overall, how was your experience of Caterham Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Patient
My experience
5 stars
— Anonymous
Verified review (2219287)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us five stars!, we appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Caterham Dental Care
Not sure which appointment this relates to.
Hygienist visit - Since I changed to this professional, a while ago, it is a much more comfortable experience, not such a painful experience as previous visits proved to be. I have confidence that the hygienist is giving me the best treatment possible, giving good advice, while caring for my teeth.
Dentist visit - a private consultation now. As always, it is good to have confidence in a professional. I am also grateful that my dentist is always willing to listen to any problems I may be having, and that he is able to take time to explain thoroughly and clearly, all I need to know.
In both cases, it is not so good when prices for the service continue to go skywards, as a senior citizen, money does not come in as fast as it used to, and I have yet to find a crock of gold at the end of my garden!
This feedback is not suitable regarding cost because you have not specified which visit I made, and I made two, on same day - one after the other - one private for dentist, nhs for hygienist. I cannot answer on tick box selection re payment!!!
— Elsie S
Verified review (2218067)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Mrs Snowdin for taking the time to leave us a detailed review, I can confirm that all hygienist services are in fact private as we do not provide this service on an NHS basis. We do however endeavor to make all of our treatments as cost effective as we possibly can.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Friendly front desk, appointment on time and good conversation and advice from hygienist.
— Sally Barrett
T279438
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Sally for taking the time to leave us a review, we appreciate your feedback and look forward to seeing you at your next visit.
Excellent service
Excellent service with friendly and helpful staff.
— Anonymous
Verified review (2217553)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a review, we appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
My experience
Dental work is outstanding. Trying to see my dentist more difficult than expected. Normally if a problem I get very prompt appointment. This time I got one on the second try. Not so good.
— Helen S
Verified review (2215743)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Dear Helen - thank you for taking the time to provide us with your feedback. We are sorry that we were unable to offer you a prompt appointment with Dr Patel following your initial call and we will discuss this at the next team meeting to see how we can improve our services.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Thorough and professional
No issues. On time. Thorough and professional.
— Anonymous
Verified review (2215520)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a review, we appreciate your feedback.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Excellent care
I have been a patient at Caterham Dental Care for many years and I am very pleased with the service they provide. It is very evident that the dental practitioners have the highest training. The care you receive is excellent and the practitioners take the time to explain any treatment needed very carefully. The theme of care is evident everywhere. You are made to feel welcome. The surgery facilities are excellent. I would highly recommend this dental practice to everyone.
— Julia N
Verified review (2214050)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Julia for taking the time to leave us a lovely review. Its always a pleasure to hear positive reviews from long standing patients. We look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Dr Issy is so nice, kind and professional.
All the staff there are happy and professional. I highly recommend.
Many Many thanks for your great service.
— Nozrul Uddin
T277154
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Nozrul for taking the time to leave a lovely review, we appreciate your feedback and look forward to seeing you at your next visit.