Great dentist practice, have been a patient for years and totally satisfied. Excellent service and dentist and all staff are very kind and caring
— Anonymous
Verified review (2188196)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much for leaving us such a lovely review. We really appreciate your kind words. We look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Was this treatment paid for privately, or on the NHS?
Private
My experience
All good
— Anonymous
Verified review (2188087)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for leaving us a 5* review. We look forward to seeing you again.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Seen on time
Excellent as usual, friendly staff, clean premises, comfortable waiting area. Seen on time and always met with a lovely, warm greeting.
— Anonymous
Verified review (2188076)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much for leaving us a five star review and such kind words, we are glad we gave you such a positive experience and look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Caterham Dental Care
The inspection was so quick
Hoping each tooth (I have very few) to be thoroughly looked at and maybe a suggestion of an xray to make sure all ok. A sharp spray took place I guess this replaces and highlights any probs?
Also the cost of a repair on the two front teeth seemed extremely costly.
No instalment system was available
So it will have to be put on hold. Nhs not available?
— Elizabeth D
Verified review (2187771)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Elizabeth for taking the time to leave us a review, after some research amongst the team we realised that the fierce spray you mentioned is in fact a puff of air and you are absolutely right, the dentist uses the air to dry the tooth as saliva reflects the light, its easier to detect any anomalies if the teeth are dry.
We do offer 0% finance on treatments that meet certain criteria and patients that have registered as NHS patients are always offered all options. As always, we value your feedback and look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Good
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Excellent service
Excellent service as usual.
— Keith B
Verified review (2186110)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Keith for taking the time to leave us a lovely review, We look forward to seeing you at your next visit.
Overall, how was your experience of Caterham Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Review from Google
Very good but the cost of having repair on two front teeth is not affordable. Could have paid in instalments but advised this could not be possible. Disappointing result
Elizabeth
— Bette Denham
T262659
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a review, we appreciate your feedback. We do offer finance options on treatments which exceed certain threshold criteria, please contact us if you would like to discuss the options. Kind regards
Friendly and efficient
A friendly and efficient visit to the hygienist - what more could you ask for?
— Anonymous
Verified review (2185602)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us 5 stars and a lovely review, we look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
I am an extremely nervous patient and today I had to have a tooth out and Dr Kush Raval was so nice and friendly. He explained what he was doing step by step to put me at ease. I would definitely recommend him.
— Debbie Ramsden
T262371
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Debbie for leaving us such a lovely review, we are so glad that you had a positive experience despite being a nervous patient. We look forward to seeing you at your next visit.
Recommended
Really lovely team at Caterham Dental Care and I wouldn’t hesitate to recommend them to others.
— Anonymous
Verified review (2185222)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a lovely review for the whole team, we look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Appointment
As always I enjoyed the service
— Anonymous
Verified review (2184908)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us 5 stars and a lovely review, we look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Review from Google
This person left a star rating but no comment.
— Shantanu Sinha
T262078
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you for taking the time to leave us 5 stars, we look forward to seeing you at your next visit.
Extremely polite and helpful
I joined Caterham Dental Care last year and have found them to be extremely polite and helpful
— Anonymous
Verified review (2184720)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us 5 stars and a lovely review, we look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Treated well by staff
Treatment is excellent.
Treated well by staff.
Time schedules met.
— Anonymous
Verified review (2184628)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a lovely review, we look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Friendly and efficient
Prompt, friendly, efficient
— Anonymous
Verified review (2184463)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us 5 stars and a nice review, we look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Which best describes you?
Patient
Friendly, efficient
Friendly, efficient and welcoming.
— Anonymous
Verified review (2184297)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us 5 stars and a positive review, we look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Which best describes you?
Patient
Review from Google
Not a fan of the dentist, I'm a very nervous patient ! My first visit here, and can honestly say it was fantastic. Staff and dentist all very welcoming. Dentist really took in to consideration how nervous i was. I found the fees very good, i had x-rays and examination with a referral to remove my wisdon tooth for £70.00. My last dentist wanted £200 for x-rays alone
— Tanya Telford
T261968
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Tanya for taking the time to leave us a lovely review, we really appreciate your feedback, its always great to hear that a nervous patient has had a positive experience. We look forward to seeing you at your next visit.
A nice surgery
Always friendly and nice surgery
— Anonymous
Verified review (2183849)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a positive review, we look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Outstanding
As always outstanding. Friendly. Caring. Couldn’t hope for a better service.
— Irene N
Verified review (2183630)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Irene for taking the time to leave us a lovely review, its always a pleasure to see you, we look forward to seeing you at your next visit.
Overall, how was your experience of Caterham Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Excellent treatment
Lovely local dentist. My treatment has always been excellent. Friendly and helpful receptionists. I would recommend the dentists and hygienists. I have always been treated with care.
— Jean F
Verified review (2183072)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Jean for taking the time to leave us 5 stars and a lovely review, we look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Hygiene and check-up
I recently had my six-monthly hygiene and check-up, which went very well, and I was seen quite promptly.
— Anonymous
Verified review (2182978)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a positive review and 5 stars, we look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
