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Caterham Dental Care

Caterham Dental Care, 23 Essendene Road, Caterham, Surrey, CR3 5PB

Excellent rating from 651 reviews

5 out of 5 stars

+ 369 reviews from Google 1020 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Easy to make appointments, very good facilities, really happy with my dentist. Hygienist really good as well. A definite 5 star review all round. Thank you guys.

— Kim Beadle

T261432 Review left 1 year ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Kim for taking the time to leave us 5 stars and a positive review, we look forward to seeing you at your next visit.

Review from Google

5 out of 5 stars
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Very happy with the service received recently. I required a replacement filling which was performed without the need for local anaesthetic. My dentist (IWT) was, as always pleasant and efficient, as was her dental nurse.
Attending the dentist for treatment is never something to look forward to, but the experience has always been good.

— Diane Gamble

T261433 Review left 1 year ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Diane for taking the time to leave us a lovely review, we are so glad you had a positive experience, we look forward to seeing you at your next visit.

Friendly, thorough

5 out of 5 stars
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The Dentist was marvellous, very friendly, thorough and showed me the x rays while explaining the results. Couldn’t have been better.

— Angela F

Verified review (2181762) Review left 1 year ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you Angela for leaving such a lovely review! We are all so glad you had such a positive experience with us and we will look forward to seeing you at your next appointment.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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As always, great care, friendly faces and efficiency. I would and do recommend Caterham Dental Care.

— Jean Sanders

T260350 Review left 1 year ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Jean for your lovely review, Always lovely to see you and we look forward to seeing you again at your next visit.

Emergency appointment

5 out of 5 stars
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Emergency visit arranged at short notice to refix tooth cap. Dentist discussed limited chance of successful repair and carried out work satisfactorially.

— Anonymous

Verified review (2180628) Review left 1 year ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for taking the time to leave us a 5 star review, We look forward to seeing you again soon. Caterham Dental Care.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Caterham Dental Care

5 out of 5 stars
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This practice is excellent.

— Avril J

Verified review (2180508) Review left 1 year ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for your kind review Avril, Its lovely to hear positive feedback from our longstanding patients as well as new ones. We look forward to seeing you again at your next visit.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Dr Issy Wallin-Trap is an excellent dentist.
She explained exactly the treatment required and the cost.
She allowed me to look at the x-rays and explain fully what dentistry was required.
The girls on reception were also delightful.
An excellent dental practice.

— Martin Conlon

T259855 Review left 1 year ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Martin for your excellent review and feedback, reception are often the unsung hero's so thank you also for mentioning them in your feedback. We look forward to seeing you at your next visit.

A big thumbs up

5 out of 5 stars
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The staff were helpful and friendly.
Dr. Issy Wallin-Trapp was also friendly, professional, welcoming and informative!
A big thumbs up

— David B

Verified review (2180041) Review left 1 year ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you David for your kind review, We are so glad your experience was a positive one, we look forward to seeing you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Explained each step

5 out of 5 stars
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Went for an extraction. Very smooth even with little above the gum line.
Mr Patel explained each step.

— Thomas D

Verified review (2179601) Review left 1 year ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for your lovely review Thomas, We are glad your experience was a positive one, we always aim to make these treatments as smooth and pain free as possible. We look forward to seeing you again, hopefully for a nice easy check up!
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Extraction

5 out of 5 stars
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Very smooth and painless tooth extraction.

— Debbie C

Verified review (2179420) Review left 1 year ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you Debbie for your kind review, We are so glad that your visit was painless and smooth. We look forward to seeing you again for a routine check up.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

An excellent visit

5 out of 5 stars
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An excellent visit. The staff at reception were friendly and the dentist Michelle was very reassuring and friendly.

— Sally O

Verified review (2178457) Review left 1 year ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for your kind feedback Sally. We’re glad to hear that your visit was a positive experience. We look forward to seeing you again soon!
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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Excellent treatment as usual by Shilane Patel. Wonderful dentist and very friendly , professional staff in this practice.

— Rupert the Bear

T259128 Review left 1 year ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you for your kind review Rupert the Bear!, Wizardy whizz! We look forward to seeing you again at your next visit.

Courteous

5 out of 5 stars
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Very happy with the information given to me on my visit. Courteous and delivered with humour and a smile.

— Paul J

Verified review (2178218) Review left 1 year ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you Paul for your kind review, Happy, Healthy Smiles are what we aim for! We look forward to seeing you at your next visit.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Very good care as always
Highly recommend

— Jane Waters

T258956 Review left 1 year ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Jane for your kind review, Our team is always here to ensure you feel comfortable and well-cared for during your visits. We look forward to seeing you again soon!

A very friendly atmosphere

5 out of 5 stars
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I visited Caterham Dental Care today to see Nicola for a hygienist appointment, followed by Dr Patel for a full examination. Both appointments were thorough and comfortable and there was a very friendly atmosphere, both in the surgery, and reception. The family have been with the practice for years & have always felt confident we are receiving good advice and excellent care.

— Anonymous

Verified review (2177122) Review left 1 year ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for your kind feedback. We’re glad to hear that your visit was a positive experience. Our team is always here to ensure you feel comfortable and well-cared for during your visits. We look forward to seeing you again soon!
Overall, how was your experience of Caterham Dental Care? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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All staff are friendly and professional. Surgery always clean .

— J E D

T258263 Review left 1 year ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you so much for your kind words and leaving us a five star review Jed, I'm so glad you had such a positive experience with us, look forward to seeing you again soon!

Review from Google

5 out of 5 stars
google logo
Always friendly and informative

— Tracy Perkins

T258264 Review left 1 year ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Tracy for taking the time to leave us a review and 5 stars. We appreciate your feedback and look forward to seeing you again soon!

Excellent

5 out of 5 stars
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Excellent, professional service

— Anonymous

Verified review (2175259) Review left 1 year ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for taking the time to leave us a 5* review. We look forward to seeing you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Issy Wallin-Trapp has been absolutely amazing with my treatment from start to finish! Thank you so much, the service was professional and I am so happy with the results :)

— Tom Woodley

T257193 Review left 1 year ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Tom for leaving us a five star review! So glad you had such a positive experience with us, look forward to seeing you soon.

A good experience

5 out of 5 stars
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Always a good experience. Issy is such a lovely, reassuring young lady.

— Lynda W

Verified review (2174429) Review left 1 year ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you so much for leaving such a kind review, Issy will be so happy to hear this! Look forward to seeing you back in our practice soon.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient