Made an appointment due to having broken a tooth and was fitted in quickly which I am grateful for. Dealt with and a solution found to the issue,
Thank you.
— gary williams
T252102
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Gary for leaving us a kind review, I'm glad we were able to help. We look forward to seeing you again soon (but not too soon)
Review from Google
My first visit although I had seen the dentist Ritesh before at a previous practice. All the staff were very friendly and welcoming.
Throughout the visit it was explained to me what was happening and why.
What really struck me was the cost. I had to be seen privately and to my surprise the cost was only a fraction more than I would have paid on the NHS.
Highly recommended and, if like a lot of people, you can't get an NHS appointment the cost is extremely reasonable.
— Roger Stevens
T252103
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Roger for taking the time to leave us a lovely review, I'm glad we were able to exceed your expectations. We look forward to seeing you again at your next visit.
Always pleasant and helpful
Both Kylie and Issy go out of their way to make patients feel comfortable and at ease. Recetion staff are always pleasant and helpful.
— Anonymous
Verified review (2165400)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for your 5* review. We really appreciate your feedback. We have a great team and are so pleased you felt at ease.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
I don't like going to the Dentist, but I must say that today was a very good experience and pain free seeing the Hygienist Kyle. Kyle was very kind and caring offering me good advice to put into practice.
— Jacqueline Wrest
T251680
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Jacqueline for leaving such a nice review, i am so happy that you had a great experience here and i am sure Kyle will be glad to hear this as well. Hope to see you soon!
Very grateful
I was suffering with inflamed gums because of a buildup of plaque and tartar and Yasmin worked hard to eliminate this. Two days later and I am back to normal health. Very grateful for your skill and work.
— Chris H
Verified review (2164640)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Chris for leaving such a lovely review, i am glad you are feeling better and i am sure Yasmin will be very happy to hear this too! look forward to seeing you again soon.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
NHS
Review from Google
Always welcoming, always great even when I got the time wrong. Highly recommend.
— Sinead Grealy
T251353
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Sinead for leaving us a lovely review. We really appreciate your feedback. We look forward to seeing you again soon.
Pleasant and helpful
The staff at this dentist today were pleasant and helpful.
— Alan H
Verified review (2164070)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Alan for leaving us a 5* review. We are very happy that you had a positive experience. We look forward to seeing you next time.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Caterham Dental Care
Just a check up today with Dr Michelle De Oliveira, who I had not seen before. Such a pleasant, natural dentist, who game me confidence from what she advised. Thank you so much.
— Diana F
Verified review (2162804)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for leaving such a lovely review Diana, Michelle is amazing and she will be so happy to hear this from you too! I'm glad you had such a positive experience with us. Look forward to seeing you again soon, Caterham dental care
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Excellent experience
Hello
I thought the whole experience was really excellent. From the moment you went into reception until you received your treatment. The staff were magnificent
— Gilbert W
Verified review (2162579)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Gilbert, for taking the time to leave us a 5 star review, its always lovely to hear that your experience was positive! We look forward to seeing you again soon. Caterham Dental Care.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Brilliant
Excellent service as always. Kiley is brilliant and always so helpful.
— Chris A
Verified review (2161849)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for leaving such a lovely review Chris. Kiley is fab and will be very happy to hear that you think so too. We look forward to seeing you soon.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Professional and kind
— Pawel Chilinski
T249625
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Pawel, for taking the time to leave us a 5 star review, We look forward to seeing you again soon. Caterham Dental Care.
Efficient and friendly
Very efficient and friendly dental practice.
— Anonymous
Verified review (2160560)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a 5 star review, Yasmine will be happy to hear your kind words. We value your opinion and we look forward to seeing you again soon. Caterham Dental Care
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Everything clearly explained
Very happy with the treatment. Everything clearly explained and I was involved in the decision process. I was made to feel calm, at ease and comfortable due to the excellent personal manner of the staff.
— Anonymous
Verified review (2160144)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a five star review. We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Excellent service
Excellent service from reception to treatment.
— Tim F
Verified review (2159923)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us such a lovely review tim! We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Caring, professional practice
A really caring, professional practice. Any queries are thoroughly explained with costs and treatment needed.
— Susan B
Verified review (2159763)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us such a lovely review susan! We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Overall, how was your experience of Caterham Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Friendly and helpful
Friendly and helpful staff
— Patricia C
Verified review (2159444)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us such a lovely review patricia! We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Extremely kind
Dr Kush Raval was excellent. He explained everything clearly and was extremely kind and patient. The reception team are excellent.
— Donna A
Verified review (2159372)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us such a lovely review Donna! We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
My experience
Routine check up
— Diane B
Verified review (2157851)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us such a lovely review Diane! We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Helpful and friendly
The receptionist and dentist were helpful and friendly. The dentist listened to my concerns about my teeth which require a restorative dentist and was kind.
— Francesca C
Verified review (2157643)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us such a lovely review Francesca! We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Very professional
As always very professional service
— Anonymous
Verified review (2157421)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us such a lovely review! We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Other relative or friend
Was this treatment paid for privately, or on the NHS?
NHS
