Verified review (2119415)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a lovely review Tracey! We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
Very friendly and professional. Puts you at ease and not at all stressful
— Erika Lonergan
T228287
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a lovely review Erika! We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Hygienist appointment
Saw hygienist - now have nice clean teeth.
— Katharine H
Verified review (2118442)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a lovely review Katharine! We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Seen on time
I was able to book an appointment easily and was seen on time. My inspection was done easily and without any problems.
— Anonymous
Verified review (2118297)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a lovely review! We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Patient
Review from Google
After checking the excellent reviews online I decided to give this dentist a try. The receptionist was so friendly and helpful and I was booked in to see the hygienist the same day. Really impressed the hygienist was friendly and was so pleased with the results of my clean, would highly recommend.
— Denise Jones
T227517
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a lovely review Denise! We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Review from Google
Absolutely brilliant. An emergency (crown came out). I was called back after leaving a message, given a 9am appointment and Kush had it refitted in 15 minutes. Couldn’t want for a better, more caring … ‘service’
— Guy Tetzner
T227518
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a lovely review Guy! We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Caterham Dental Care
Usual good service.
— Anonymous
Verified review (2116257)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a lovely review! We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Overall, how was your experience of our service?
Good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Hygienist was very good
The dental hygienist was very good and encouraging. She knew how to put a patient at ease, and worked well.
— Anonymous
Verified review (2116089)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a lovely review! We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Overall, how was your experience of our service?
Good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Review from Google
Very professional but also kind and considerate care from all staff
— Jo Quantrill
T226792
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a lovely review Jo! We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Review from Google
A friendly, efficient and well resourced practice. The appointment reminder system is excellent and very hard to ignore. The only thing that irritates me a little is the use of online questionnaires to try to sell me additional services.
— Martin Newlan
T226793
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a lovely review Martin! We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Well done Caterham Dental Care
Hygienist appointment this time. Excellent service as always. A very efficient, well-run, highly skilled practice that serves both private and NHS patients. Charming young (to me!) staff. Well done Caterham Dental Care. First class.
— Anonymous
Verified review (2115520)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a lovely review! We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Excellent
Excellent Surgery.
— Ian M
Verified review (2115229)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a lovely review Ian! We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Patient
Extraction
Delighted to get an appointment for the extraction swiftly and the actual tooth removal was painless and speedy.
— Anonymous
Verified review (2114867)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a lovely review! We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Excellent service
Excellent service from Dr Shilan Patel.
Always very helpful and understanding of my treatment.
— Anonymous
Verified review (2114675)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a lovely review! We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Overall, how was your experience of Caterham Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Always treated well
Been a client of the practice for some time, always been treated well, informed of any delays when required.
— Anonymous
Verified review (2114439)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a lovely review! We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
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Patient
Friendly, professional
Dr Shilane Patel is as always friendly and professional.
— Anonymous
Verified review (2114170)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a lovely review! We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Patient
Was this treatment paid for privately, or on the NHS?
Private
Make me feel so comfortable
Not the greatest at the dentist!! Staff make me feel so comfortable and so friendly. Alway clean and professional there.
— Amanda P
Verified review (2114138)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Amanda for taking the time to leave us a lovely review! We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Ideal for anyone who may be nervous
Dr Patel is excellent. He is efficient and keeps you informed moment to moment what he is about to do and why. He goes through all Xrays and photos with you and discusses their implications. He is at all times reassuring. Unlike some dentists he does push for cosmetic dentistry which hasn't been asked for. He seems ideal for anyone who may be nervous of dental treatment.
— Kenneth B
Verified review (2112951)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Kenneth for taking the time to leave us a lovely review! We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
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Patient
Always very kind
The staff are always very kind at Caterham Dental. I’m a nervous patient but they put me at ease.
— Anonymous
Verified review (2110392)
Review left 1 year ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a lovely review! We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
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Patient
Review from Google
This person left a star rating but no comment.
— Rosanne Morris
T224593
Review left 1 year ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you for taking the time to leave us 5 stars, We value your opinion which helps to improve our services. We look forward to seeing you again soon. Caterham Dental Care