T410372
Review left 1 month ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thanks Michael for leaving us such a kind review.
We look forward to seeing you soon.
Excellent service
Excellent service from a friendly dental practice
— Chris A
Verified review (2420807)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much Chris for such a lovely review.
We look forward to seeing you again.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
Extremely professional and friendly team, would absolutely recommend.
— Baz Ainslie
T408627
Review left 1 month ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you for your kind feedback Baz. We’re delighted with your comments and we really appreciate your recommendation.
We look forward to seeing you again at your next visit.
Treatment applied delicately
Appointment time met. Clear explanations of what was involved given. Every effort made to avoid pain. Treatment applied delicately. Next steps explained. Costs fully explained at previous appointment.
— Denis M
Verified review (2419567)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for your feedback Denis. We’re pleased to hear your appointment ran to time and that everything was clearly explained throughout, including the treatment and next steps.
We really appreciate you taking the time to share your experience and look forward to seeing you at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Very impressed
Very impressed to get an appointment on the same day - a large piece of my tooth broke off and I received a temporary filling to prevent further deterioration, together with an ongoing plan for further treatment.
— Anonymous
Verified review (2419205)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for your feedback. We’re really pleased we were able to see you on the same day and provide prompt treatment when you needed it.
We appreciate you taking the time to share your experience and look forward to supporting you with your further treatment.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Check-up was quick and pain free
Straightforward process, hardly any waiting time. Check-up was quick and pain free. Only action is more flossing.
— Kenneth W
Verified review (2418408)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for your feedback Kenneth.
We look forward to seeing you again at your next visit.
Overall, how was your experience of our service?
Good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Friendly dental care
Very happy with the professional and friendly dental care that I receive.
— Debbie C
Verified review (2418060)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Debbie for your kind feedback. We really appreciate you taking the time to share your experience and look forward to seeing you again at your next visit.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
Review from Google
First rate as usual - thanks
— Mick Maynard
T406436
Review left 1 month ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you for your continued support and kind words Mick. We really appreciate you taking the time to leave your feedback.
We look forward to seeing you again next time.
Review from Google
Easy to book an appointment, treatment was first class and quick. Can’t ask for more!
— Scott Davies
T406255
Review left 1 month ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Scott for your kind feedback. We’re delighted to hear you found booking easy and that you were pleased with your treatment.
We really appreciate you taking the time to share your experience and look forward to seeing you again in the future.
Very good experience
Very good experience with prep crown visit with Izzy.
— Denise P
Verified review (2411712)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Denise for taking the time to leave us a review. We are glad you had a good experience.
We look forward to seeing you again.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Caterham Dental Care
All good, no complaints
— Anonymous
Verified review (2411412)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a review.
Look forward to seeing you again.
Overall, how was your experience of Caterham Dental Care?
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Brilliant service
I saw Michelle today and as usual I received a brilliant service. Michelle and all the staff are friendly, polite, helpful and very caring.
— Anonymous
Verified review (2411008)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you for taking the time to leave us a lovely review. We will be sure to share your kind comments to Michelle & the team.
We look forward to seeing you at your next appointment.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Caterham Dental Care
The appointment was a little delayed and then I was only had 10 mins with the dental practitioner
However staff are friendly and helpful
— Ann P
Verified review (2409718)
Review left 1 month ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Ann for taking the time to leave a review.
We really appreciate your constructive feedback. Appointment lengths can vary depending on each patient’s individual needs.
We look forward to welcoming you back at your next visit.
Overall, how was your experience of our service?
Good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Very efficient and friendly as usual.
— Tricia Lyons
T401253
Review left 2 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you Tricia for your lovely review.
We look forward to seeing you next time.
I couldn’t praise her enough
The dentist who treated me was amazing, she was so thorough and was kind and informative of what was happening - I couldn’t praise her enough.
— Wendy C
Verified review (2409579)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Wendy for leaving us such a lovely review.
We will be sure to pass on your kinds comments to Tara.
We look forward to seeing you again.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
My experience
Extremely professional as well as caring practice.
— Irene N
Verified review (2408023)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Irene for your lovely review. We really appreciate you taking the time and look forward to seeing you soon.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Was this treatment paid for privately, or on the NHS?
Private
My experience
The service here is excellent!
— Anonymous
Verified review (2407927)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you so much for taking the time to leave us wonderful feedback.
We look forward to seeing you next time.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Review from Google
Always a great experience at this practice from the welcome at reception, to the personal care throughout and the excellent standard of dentistry. I would definitely recommend!
— Phillida Miles
T400160
Review left 2 months ago
This review complies with Google's policies.
Reply from Caterham Dental Care
Thank you for your wonderful feedback Phillida. Your recommendation means a great deal to the team and we really appreciate you taking the time to leave a review. We look forward to seeing you again.
My experience
Prep work for a crown to be fitted. Izzy explained what she needed to do and was reassuring.
— Claire D
Verified review (2407519)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Claire for taking the time to leave us a review.
We look forward to seeing you again.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
Which best describes you?
Patient
Good experience
Service was good today with no waiting time. Receptionists are very friendly and helpful.
— Lorna R
Verified review (2407286)
Review left 2 months ago
This review was collected via email feedback service.
Reply from Caterham Dental Care
Thank you Lorna for taking the time to leave us a lovely review.
We really appreciate your comments.
We look forward to seeing you again.
Overall, how was your experience of our service?
Very good
How satisfied are you that you are treated with dignity and respect by staff?
How satisfied are you that the dental surgery involves you in decisions about your treatment?
How satisfied are you with the information from the surgery on the cost of your treatment?
How satisfied are you with the outcome of your treatment?
