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Caterham Dental Care

Caterham Dental Care, 23 Essendene Road, Caterham, Surrey, CR3 5PB

Excellent rating from 650 reviews

5 out of 5 stars

+ 369 reviews from Google 1019 total reviews

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Latest Reviews by Working Feedback

Review from Google

5 out of 5 stars
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Excellent service

— Jerome Johnson

T398573 Review left 2 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Jerome for taking the time to leave us a lovely review.
We look forward to seeing you again.

Review from Google

5 out of 5 stars
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Always a good experience with Kylie. She is very helpful and informative regarding my dental problems.

— Suzanne Watson

T398226 Review left 2 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Suzanne for your kind feedback.
We’re delighted to hear you consistently have a good experience with Kylie.
We really appreciate your review and look forward to seeing you again.

Review from Google

5 out of 5 stars
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As always super friendly and helpful

— Nik Eade

T397847 Review left 2 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Nik for your lovely review.
We look forward to seeing you again.

Review from Google

5 out of 5 stars
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Having been let down by my previous dentist I was recommended to try Caterham Dental Care by several neighbours. I cannot fault them so far. Lovely reception staff, and the Dentist and Hygienist that I have seen were both fantastic - taking the time to explain my options and the treatment they recommend for my specific issues. Would not hesitate to recommend.

— p p

T397447 Review left 2 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you for taking the time to share your experience.
It’s great to know your transition to us has been a positive one and we really appreciate your recommendation and lovely comments.
We look forward to seeing you again.

An excellent dentist

5 out of 5 stars
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Shilane Patel is an excellent dentist and runs a first class practice with excellent staff.
I have been with him for many years and he has become a friend.

— Anonymous

Verified review (2402798) Review left 2 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for your kind review and your continued loyalty over the years.
We’re delighted to hear your positive feedback about Shilane Patel and the team.
It’s lovely to know you value the long standing relationship you’ve built with the practice.
We really appreciate your comments and look forward to seeing you again.
Overall, how was your experience of Caterham Dental Care? 5 out of 5 stars
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional and helpful

4 out of 5 stars
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Kiley was professional and helpful as ever. New dental chair and room a big improvement. Appointment went to plan. Maddie efficient on reception.

— Anonymous

Verified review (2402584) Review left 2 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for your lovely feedback.
We really appreciate your kind comments and look forward to seeing you again.
Overall, how was your experience of our service? Good
How satisfied are you that you are treated with dignity and respect by staff? 4 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 4 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 4 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Excellent service as always

— Anonymous

Verified review (2400798) Review left 2 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for taking the time to leave us a 5*review with a lovely comment.
We look forward to seeing you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 4 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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This person left a star rating but no comment.

— Michael

T395136 Review left 2 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Michael for taking the time to leave us a 5* review.
We look forward to seeing you again.

Review from Google

4 out of 5 stars
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This person left a star rating but no comment.

— Stephen

T395068 Review left 2 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Stephen for taking the time to leave us a review.
If there’s anything we could have done better we would love to hear your thoughts.
We look forward to seeing you again.

Friendly, welcoming

5 out of 5 stars
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Clean and friendly, welcoming environment.

— Anonymous

Verified review (2399708) Review left 2 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for your kind review.
We really appreciate your feedback and look forward to seeing you again.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Excellent service

5 out of 5 stars
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Always friendly and excellent service

— Anonymous

Verified review (2399701) Review left 2 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for your kind review.
We really appreciate your feedback and look forward to seeing you again.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Professional service

5 out of 5 stars
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Professional service provided by polite staff

— Anonymous

Verified review (2399559) Review left 2 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for taking the time to leave us a review.
We really appreciate your kind comments.
We look forward to seeing you again.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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The hygienist was on time gentle and efficient.
Good treatment.

— Linda Lemas

T394540 Review left 2 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Linda for taking the time to leave us such a kind review.
We look forward to seeing you again.

An excellent hygienist

5 out of 5 stars
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Nicola is an excellent hygienist, very tuned in to her patient, very careful to avoid causing any discomfort or pain and always ready to pause if needed. I'm so glad I got into the hygienist habit years ago. I feel it's one of the best things you can do for your general health.

— Avril J

Verified review (2398988) Review left 2 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for your wonderful feedback Avril.
We really appreciate your comments and will be sure to share these with Nicola.
We look forward to seeing you again.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Review from Google

5 out of 5 stars
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Great experience and result overall.

— Zarina Nasib

T394044 Review left 2 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Zarina for taking the time to leave us a lovely review.
We look forward to seeing you again.

Review from Google

5 out of 5 stars
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My first time using this dentist but I was really impressed. The receptionist and staff were really friendly and my dentist Issy was informative and explained everything properly and answered all my questions. And to top it off, their price for my treatment was half what my last dentist quoted me. Definately recommend

— Natasha Bryan

T394541 Review left 2 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you for taking the time to share your experience Natasha.
We’re so pleased to hear that your first visit with us left such a positive impression.
It’s great to know you felt well looked after and that the treatment was clear and good value.
We really appreciate your recommendation and look forward to seeing you again.

Hygienist

5 out of 5 stars
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My appointment with my hygienist Kiley this morning was very professional and friendly as always.

— Anonymous

Verified review (2397486) Review left 2 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for taking the time to leave us a review.
We look forward to seeing you again soon.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient

Care and attention

5 out of 5 stars
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The care and attention given to my wife and myself is unmatched by any other dentist we have experienced before.

— Malcolm H

Verified review (2395722) Review left 3 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you Malcolm for your wonderful review.
Your kind words mean a great deal to the team and we really appreciate your feedback.
We look forward to continuing to look after you both.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? Private

Review from Google

5 out of 5 stars
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A routine check-up but Shilane was as thorough and pleasant as always

— Simon Grant

T389572 Review left 3 months ago
This review complies with Google's policies.

Reply from Caterham Dental Care

Thank you Simon for your kind review.
We look forward to seeing you next time.

Attentive, helpful, informative

5 out of 5 stars
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Courteous, attentive, helpful, informative, pleasant, very pleasant experience in hygienic work carried out. Thank you

— Dusan V

Verified review (2393262) Review left 3 months ago
This review was collected via email feedback service.

Reply from Caterham Dental Care

Thank you for your kind feedback Dusan.
We’re delighted to hear you had such a pleasant experience.
Your comments are greatly appreciated and we look forward to seeing you again.
Overall, how was your experience of our service? Very good
How satisfied are you that you are treated with dignity and respect by staff? 5 out of 5 stars
How satisfied are you that the dental surgery involves you in decisions about your treatment? 5 out of 5 stars
How satisfied are you with the information from the surgery on the cost of your treatment? 5 out of 5 stars
How satisfied are you with the outcome of your treatment? 5 out of 5 stars
Which best describes you? Patient
Was this treatment paid for privately, or on the NHS? NHS